Team worked efficiently to check me in and process my vehicle was timely to inspect and give me recommendations very professional and friendly
the technician explained everything clearly and took me out on the shop floor to see what the problem was, showed me how they were going to fix it and then brought me back out to show me the completed repairs. Everyone was friendly, professional and while the repair was expensive it was worth it.
I got an oil change and brake work. After picking up my car, I see that I'm still getting an "oil change due" message. I'm not sure if the oil got changed. The car clearly wasn't "reset".
Great customer service excellent communication.
I used a coupon from the website for a $69 oil change but was charged $81 after being told that the price went up which should have been of no effect because a $69 oil change is a $69 oil change plain and simple.
The associates were very professional and knowledgeable. I was satisfied with the written notification regarding the anticipated upgrades and future work that was time sensitive.
Service completed in a timely manner. Explanation of any issues was clear, documented and explained.
Need to be more professional to customer. Not TO be rude and tell Customer if your ARE not going to do any work in this shop. GO SOME WHERE ELSE. I only went for a oil change like always. I do take your recommendation highly and I have a family member that take care the big jobs. Due to Midas been wayyyyyy over price I completely did the whole for $450 not a $1000 that you was estimating me for the work. Very disappointed of your professionism and mo.longer would I be going your shop. I will take My business some where else. Just want to say that Debbie your are the very Professional as always.
Lovely woman who runs the desk and excellent communication from Tim. Down to earth trust worthy people. Very happy
Technician was very knowledgeable.
Friendly and knowledgeable staff. Issues were explained in detail and I love the fact that decisions were not forced on you.
The people in the office was very nice and explained everything. Great customer service and kindness will keep people coming back.
Everyone was friendly, service completed in timely manner, pick up / drop off of vehicle was seamless, the report was helpful to see what vehicle needs to be improved. Overall happy customer!
Tim and Debbie are always friendly and easy to approach and speak with when I come in or call! The time spent on the vehicles is always well planned, and refined if the are unforeseen issues- they bring it to my attention right away.
Great service. Completed in a timely manner.
Ease of scheduling. Knowledge of associates.
Unsatisfied in Bloomfield
It didn't seem like your staff was interested in doing the work needed. This was the second time I have had this happen. She starteoff with quote of 169 just to run check engine light.
They were very nice and happy to help me with what ever I asked.
Explanation of service required interaction with personnel
Excellent Customer Service
Good quality for good price.
Associates were wonderful !! Explained everything.
Customer service is awesome. The team is also very nice. The turn around is awesome. I called that same morning for a tire and was able to get right in.
Coupon given and price was raised from last visit so coupon didn't change price from last visit. Oil was increased from $12 at last visit to $17 so coupon didn't change final pricing from last visit.
I loved how close it is to my new home. Easy to make an appointment. Loved the savings on the coupon promotion. Kind staff
I wasn’t highly satisfied because of the pricing given to fix the other issues with the car. Administration was fine. People need to have better customer service. The body language makes a bug difference.
Customer service was excellent. The manager took the time to listen and make the customer the priority.
First 3 time arIr tire only one person. Told me nails and tell me new tires need. However first call my dealership told me no tires there so I dicide go to midas for two tire people are freind I go again for two more tire later near future
For the third time for an oil change I asked for the oil life indicators be reset. They were not. Third strike and your out.
Easy to schedule appointment. Friendly and quick service!
I had a flat tire , AAA came and put on donut tire - making meanwhile I called Midas told the situation , person said come on over , we’ll examine the tire . Asked if they had tires there if I needed new one , told yes and if not the correct tire the warehouse was only ten min away . Didn’t have to wait long before my car was taken in . They were able to repair my tire .
The report was clearly explained, and suggestion of future service and pricing was very understandable
stopped in they took of brakes right away
Tim is very friendly and thoroughly explains what is needed. The mechanics are very qualified. The facilitiesare neat.
I enjoyed the staff and Great location
Happliy surprised to get a next day appointment when I called. Promptly took my car in. courteous staff
I am a over the road driver I got to Windsor Connecticut and all 8 tires on my trailer were bald I called the Manger over at that location he said bring it over ill get you taken care of when I got there he was able to find me 8 235x80x16 14 ply tires for my trailer they got right on it and I was there about 1 hour they were all very friendly and knowledgeable ounce completed i went picked up my load in Windsor Connecticut back home to Texas I will be back to get my tires there again when this set wore out , the price was excellent and the service was A+
I made an appointment on line and was seen the same day. I ended up calling the location and was told I was put into an 11:30 time slot. I dropped off the vehicle for an oil change. Took a walk and when I returned it was ready. Paid, no issues.
Made appointment,.was taken right away at the schedule time. They came to me on issues on my car before performing anything.
I had a minor accident with my car where the other car hit my rear tire. I called and asked if they carried the tire I needed to replace but they did not. The woman on the phone was kind enough to look up where I could get the tire. I purchased the tire and after receiving it I called to see if they could install it for me. Not only did they do it for me, they got me in the same day. It took less than an hour from start to finish. Very clean shop and extra great customer service from everyone there. I will definitely be using them next time I need a service they provide.
"This place will surely close down soon you?ll see. The service was horrible! They took so much money from my family and never fixed the issue! I was told by them not to take my vehicle on the road and brought it to them to fix it! Instead they fixed on other things ans charges way over $1,000. Management was so bad as well and his name is John! Please do not go to this place! They could not issue a refund for their mess up not credit our family anything! Don?t do wrong to people! It?s coming back to you!"
I took my car here and they worked on it three days still not resolving the issue. My husband and I were out of a thousand dollars and the problem was never resolved. Don?t bring your car here. The workers clearly don?t know what to look for and management
My service received was timely and at a great price. The waiting area/front was also tidy and clean. Thank you
I went to Myers in Bloomfield CT. I experienced the worst service. I?ve been hearing knocking noises on my car and I was told that it was my ball joints. I let them know that I believe my ball joints needed to be changed they advise me that it wasn?t my ba
Once again John and his team helped me out. Not an emergency but took care of a potential issue with a smile and amazing service. Cannot say enough about this guy!!! Love. Love. love this place!!
Manager is a complete ******* and unprofessional.
"John is amazing, he?s great with what he does, he?s very dedicated, loyal, hardworking, and has become family over the years. He deserves more than. 5 star rating. Thank you for the wonderful person you are. My family and I are very lucky to know you. "
Great service!! Wouldn?t go anywhere else!!
John and his team are the best. Had a few recent emergency issues with different cars and he went out of his way to make sure all of my family members were taken care of and had a safe car. Will always come back here and send anyone who asks for a recommen
"Timely and informative, thanks for your help!"
"Thank you Aaron from Midas in Bloomfield for your patience and the professional way in which I was treated. You were knowledgeable, and took the time to explain what was going on with the muffler and it was greatly appreciated. I would definitely recom"
Appointment made, SUV taken in ontime and completed oil change in time given. Efficient and dependable.
I just want to say thank You!!! Midas i was able to watch them in action sonia was very knowledgeable about the services and was very professional!! Will be back thank you!!!
"Brought my car in for a tune up and turned out I needed a few extras. John and his team not only worked on my car quickly to get me back on the road, but were very professional and looked for ways to save me money with the economy the way it is. Will be go"
This auto repair shop is the cleanest place I ever seen and they do good work and the prices are good you won?t be disappointed ????
I love bringing my car to a place that somebody doesn?t try to rip me off and helps me with exactly what I brought it there for Midas is that place thank you!!
"Great service, my new go to spot!"
The staff and management at this Midas location is 5 star for sure. I have been taking my cars to the people running this location for years!!! They always go out of their way to make sure things are done correctly and in a timely manner. You can trust
Helpful, honest, great work.
"We are repeat happy customers for oil changes... we always make an appt, service timely and coupons regularly available. "
Made an appointment and the shop was ready for me. Performed my oil change and also noted (and showed to me) a tire problem, nail in inside sidewall. Had the tire replaced at my tire shop who informed me that I was on borrowed time. Thanks for the safety check!
Great service! Customer service and explanation of what was being done was top notch.
terrific service very prompt and very efficient
"Went in for an oil change, did have a broken part found during inspection. Was fixed same day, but felt no pressure to do anything big. Very happy "
"When I came to get a oil change, this was my second time going to this Midas and their second time not setting my dash after the oil change has been made. I told them in the beginning to do so because it happened last time. Also, they didn't close my hood "
I?ve had to bring my car back 3 times to repair the same issue and have always left with something else wrong!!! This has been my worst auto repair situation ever!!!!
"Over the last year, I have spent a lot Of money on car repairs at Midas because I thought Midas would be cheaper than my car dealership. On occasions that has been true but was disappointed on my last visit because there were no coupons for a tune up and f"
Thanks for the great service
Staff was professional and courteous.
Oil change and tire check turned out to be needing four new tires. My tire pressure light is on so I will unfortunately need to return to have that checked. Friendly service at this location.
Great work for a reasonable price! Mechanics and service people are a real delight to work with.! Top notch customer service sensitivity!
"Although you may not know anything about cars, they do their best to explain to you so that you can understand. "
"Quick service, reasonable price, friendly personnel -- what more could one ask?"
"Great customer service, timely and they are very knowledgeable. "
Perfect service liked it alot
"Just need to get our name corrected in your system. It's Dr. Energy Saver by Eco Energy Solutions, LLCThank you,Jodi"
"Jack was absolutely wonderful. He kept us in the loop at all times. Even went above and beyond to get us a tow company for our vehicle as it was not registered at the time of the brake repairs.I have and will continue to recommend Midas in Bloomfield, CT t"
"Very professional, timely service, kept me informed "
The gentleman that took my car in was very kind and did a quick job.
"Jack, Corry and the automotive technicians at Midas consistently do quality work !"
Went in on a Saturday for an emissions test and was taken care of immediately was in and out within 15 minutes
"I would definitely recommend, thank you for your service."
"Yes, I would recommend this location."
" Fast service when car was pulled in. Small wait time, 9:30 apt, 10:00am start on oil change. Nice report they give you on the status of other items pertaining to your vehicle. "
I dropped my truck off at 8am this morning and was told my car would be completed by 12:30pm for a simple oil change. I returned at 1:15pm to find out No one in the shop even knew my vehicle was in the parking lot!!!! So the gentleman stated the guy who wr
I made an appointment online to the local Midas but did not receive a confirmation. When I contacted the store they stated that they never received my request even though I received an email stating that my request was sent. I counted on at least a confirm
Manager was very informative and helpful in my decision making process
Changed the viper the service man was excellent.
Good service all the time
Great customers service and very fast
"Overall quick service, appreciate the inspection of the car to make sure everything is ok and the tire rotation. Also helpful kind people that work here. "
2 Visits and the alignment not completed. Stalling when I requested a refund for work not completed
"Alignment need finished, after 2 appointments. One appointment wasted my time.Never received alignment print out"
Emission test was quick and fast @ Midas
"I've always gone to Midas for my oil changes. I usually go to a different location, but there were no appoints available there so I tried Bloomfield. I am so happy that I did. The staff was courteous, my vehicle taken at the exact time of my appointment an"
Prompt and professional. A pleasure.
Jeff and the guys at Midas did a great job !
"I arrived just a couple hours before closing and requested my snow tires to be installed on my car and an oil change. During the free inspection, they discovered some debris in a hose (so I opted for a coolant flush while that was addressed) and that my br"
Yes ... I don't understand this form :-)
"I am a student.I went in for an oil change.My car had no issues that I was aware of no car noises, no steering issues, no driving issues.After they completed the oil change, I was asked to look at a problem they came across.I left there $614.00 broker!I la"
Be careful and only pay the emissions after you get your results and see the test fee. The guy at the register is running a gimmick where he collects the emissions fee ahead of time and if this is your second test (which there is no fee) he doesn?t return
Jeff and his crew always takes care of me and my family and our automobile needs. I have absolute trust in him and he always tells us the real story. He's a keeper. Give him a raise !!!
"No one ever likes to drop $1,200 when they come in for an oil change, but the staff at your Bloomfield location are great.BTW: Your original e-mail had a link to a coupon, but there was nothing there. After dropping that kind of coin any coupons would be g"
I drive a 2004 Ford Taurus and I first brought my car to Jeff at Midas when he was managing the West Hartford location and the service was always good. Once I moved to Bloomfield I brought my car to the Bloomfield location and was thrilled to find out that
The guys that helped fixed my car were friendly and very helpful. I live in New Britain and I will continue to come to Bloomfield midas for all my car needs.
We were very pleased with the service.
I been going threw Jeff borvickaand the midias in Bloomfield ct it was a good experience and great prices
I brought my Ford Explorer in on Tuesday to have the rear view mirror reattached. The mirror contains electronics which control the automatic headlights. Simple right? When I picked it up that evening the mirror was mounted obviously crooked and off center
Laurel Automotive is a great place to get emission testing done.
I had a turn around time of 30 minutes.
Overcharged need to speak to regional manager.Back 5 times for a **** job ciuld have had a better job done in my own back yardvnever trust your company again
Just an emissions inspection - all went well.
"This shop doesn't care about the safety of its patrons. They will take hundreds of dollars to fix something inconcequential and then let you drive around on a broken, rusted through frame. My mother brought her car to Midas and had 700 dollars of work done"
I went to Midas for my first time ever to get routine maintenance [an oil change] and they stripped my oil plug causing an oil leak in my van. I knew something was strange when they did not charge me for their services saying they could not get my oil plug
Spoke with Mark today at noon regarding warranty work on my Volvo. He scheduled an appointment for 130pm. I arrived at 120pm and waited for my car to be checked. At 215pm I politely asked the young lady for my keys and paperwork as I have been waiting for
The service work was done in a sufficient amount of time but I thought that the cost was quite high for a cooling system flush and fill with a new thermostat. Three hundred plus dollars make me think of getting the work done some place else next time.
My name is Amir Spears a business owner in Bloomfield for real estate and insurance who recently received service from Rudy Urrabazo and his staff.During the week of July 23rd my 1990 Buick sports car fail in disrepair concerning both the engin and brakes.