Excellent customer service from management ! They really took the time to touch base with us weekly about our vehicle and explain all that was going on with it. Midas was also very honest with us about everything. We couldn’t be happier with our choice to go to Midas in Branford
I highly recommend Midas to customers. They are very professional and good with their work performance. Very good customer service.
I tried booking the free brake check online but never got a call with confirmation. I called the shop the next day and they said they could do the work the same morning. Shop was packed with cars but work was done quickly. The digital report that was sent to my cell phone was very good. There were some surprises that I did not expect and some safety concerns that they explained.
Scott and Anthony are both highly knowledgeable and great people to work with
Very quick and reasonable price
Anthony was knowledgeable and helpful. He also worked to get me the best prices on parts and told me about available coupons and my AAA discount.
Telephone call was handled professionally by Lisa in Branford, CT branch. When I arrived I was greeted and appreciated her wonderful attitude. Lisa's knowledge of coolent for my SUV gave me piece of mind. My manual recommended using the dealership when adding coolent fhe A/C. It was because of my talking to Lisa that I used Midas for my A/C. I have used Midas in previous years and have been satisfied by work performed.
i've been going there for the 3 years I owned my car and I would not go anywhere else
Good service , estimate provided , all work needed fully explained , no issue at all
Fit me in between other appointments last minute and got it done quickly. Also appreciate wrapping my winter tires in plastic to keep my car clean
Lisa was extremely helpful ! She explained everything from the cars issues to payment options . The work was done on time and I was Ubered back and forth . Lisa and the crew were all friendly and professional. Best customer service !!!!!! Thank you !
The service was great, the staff explained in detail the service I needed.
They alway very friendly and hear what I was saying kept me updated with the process of my car
Staff was great. Prices fair. Loyal customer
I brought my car to them for a few things that needed to be fixed. They completely overcharged me . Then the next day my check engine light was on and the car died then had to call triple AA.
I spent $5000 in the last 2 months at this shop ($5k I can’t afford to be shelling out mind you) and I was informed my oil was dirty and not changed.. spoke on the phone about it and I thought it would be taken care of. Every time it leaves it comes out with more problems than it went in with. Boggles my mind.
Lisa at service desk was very thorough and engaging. She explained everything done and needed thoroughly. Extremely helpful. Service was completed quickly. Very happy with everything!
I have been a Midas customer for many years. Ihave always found them honest and helpful. Lisa is a great addition to the Branford office and their Uber service is extremely helful.
One person was up on the phone and the woman had busy between the computer and garage ! I really wasn't told about prices of labor or product or whether I was paying labor for the whole time I was there or not, when my car was not get worked on was lab still being accrued !!!???
I got lost in the shuffle - I was supposed to receive a callback regarding a part's availability. After 90 minutes I ended up calling back.
It was quick and they were expecting me. They didn't tell me that they were replacing the lights in my rear lights. I would have preferred to be told what was wrong before they replaced them, but in this case it wasn't a big deal. Previous appoinments everything has been explained to me, before the work begins.
Scott and Associates were very professional and courteous.
It was hard to understand what, exactly, the problem was as it was explained to me.
Great customer service. I took my car in for a battery problem. They looked over my car fully and found several other problems that where mostly all covered under my warranty. I will definitely return for any future repairs.
The head technician told you what was wrong and didn't go about trying to sell you other things that you really didn't need. He was up front and I thought honest.
Everybody there are real and Anthony is great
Very professional and accommodating staff.
My window fell off track in the pouring rain at 7:30 in the morning, drove right up there 2 blocks away, they took it right in, got me an Uber to take me home, contacted me with pricing, updates, etc. I have been running several vehicles through this Midas location for over 20 years. This entire staff went above and beyond to take care of me. I will most definitely keep going there :)
Scott and his crew are the best people to do business with. This is my forever place to work on my car.
They understood I was going on a long driving trip and did a full inspection of my vehicle and found it best to change the rear brakes for safety.
we have had an ongoing problem with this vehicle and they were able to locate the issue and resolve it. we have spent thousands of dollars on several of our cars at this location and are always taken care of immediately. very friendly service techs and front of store guys.
everyone there are great the service is excellent Scott is a great guy
price they quoted me was 269 plus tax. it ended up costing me 310. i dont think that was right the extra 22 or so that should have been told to me and it was not in the quote
Chris Volpe has been my mechanic for over 15 years. I only let him work on my cars. He has always been honest, and knows what he is doing
They figured out and fix my problem in a friendly manner , even picked me up to get my vehicle when it was ready. I actually had it towed from Meineke down the road where I broke down , because one person there was way to rude not very customer service friendly , I will never go there again.
All questions are answered with integrity. Very fulfilled
the team lead by scott were absolutely fantastic.i will be getting all my repairs done there
The staff was great and answered all my questions.
Very professional, courteous service..
Manager was friendly and informative. Service was quick.
Very friendly staff. Went out of their way to get my tire done
scott was great and he told me about things needed to be fixed in the future
I was treated very well and the pricing seemed fair.
Friendly people, now my car works great!
I had a damaged part and with o advance warning/booking, the staff addressed the problem with promptness and competence. They even recalled that I had been in about a year before with another, unrelated, emergency.
Got immediate appointment. Taken on time. Wait time for oil change very minimal. Excellent friendly service. Great price. Highly recommend.
Scott Liff and the crew were thorough and explained issues. Job done thoroughly and quickly. Recommended future maintenance.
When i went to pick up car the battery was dead.
Great crew that was professional and knowledgeable. I will bring my cars again.
Lou is not exactly a people person. He just hangs up the phone when he is done talking. Barely looks at you while checking you in. Ever since Scott has been out and Lou has taken over those duties this location has gone downhill. The quality of the staff has gone down as well as the quality of the work being done. I don’t know how you would be able to change this location with the way it is being run.
Fast friendly oil change service in and out in under 15 minutes good job
"Our Volvo V90XC needed a exhaust system.Midas estimated $3,882.6 total with $3,095.96 for parts aloneWe had the same work completed for only $ 1,734.98 !!!!!C'mon Man !"
Very impressed by the work done on my truck even though I didn't want to spend the money. But it was worth it as it is running very well.Thanks to all. Joe
"This shop was able to fit my truck in the same day, much appreciated. Once the truck was on the rack, the repair was quick."
Sent the wife for an oil changed. They try to sell her set of tires on top of that. after kindly declining the price of what they wanted she insisted to just get the oil done. Well she brings the car home so I inspect it and come to find out there was zero
"I came to fix my car's coolant thermostat and sensor and had a great experience. I would recommend this Midas to anyone asking me for a mechanic. Both people who helped me that day, the manager and mechanic, were great and friendly. I was there on Wednesda"
"got aprice for B3 get 1free at nearby..midas.Total out the door with alignment,installation, road hazard protection, etc.was $800 Same tires, same everything at townfair -700paid $100 less at Townfair for same set of 4 tires.Alignment, installation. road "
"Sadly I didn?t have a choice bc I waited way too long, but I got roped in bc they started with an insanely expensive price then lowered it to just really overpriced/expensive, so I had it done. No joke, true story, I was literally quoted over $900 for rea"
The A/C recharge was great. The air conditioner works better now that the car was new.
"I left my vehicle to be fixed and one it took 2 hours to tell me what the problem was, waited another 2 hours to be told that they would need to keep for repair and to come back the next day. Well, two working days later I'm still waiting. I call, I get to"
"Brought my jeep in for service issues and in no time I was back on the road! Scott and the team at Midas really helped me out,thank you!"
Went to get a power steering pump ended up getting new tires i didn't need them was told the interest rate on the card i was signing up for was a mistake why would i sign for 128 percent interests liars i would never go there again now im stuck with this
good experience as usual. good service plus treated well.
"Scott will go above and beyond for you and your car repair. Not the cheapest, not the most expensive, but when you deal with them, it?s done RIGHT the first time"
Scott is the most professional in the business. Working with him and he's team of professionals has been an absolute pleasure.
They do good workThey do what is expectedThe job is done on timeFairly price
The service was very good: fast and clean.
Was headed out for a state to state move and my brake line went out. Called and they said they could get my truck in right away. The labor is posted as $100 an hour. I picked up my truck 5 hours after I dropped it off and was charged $800 for labor. I was
very friendly, quick service
"Went to get oil change change with special with guy friend. Friend was in & out in 45 min.. I waited in a small fifty place & restroom, with no mask wearing a peak of pandemic. Promised they would get me in & out in in 1 hr, I hesitantly waited as it was "
"Went for an oil change and there was a problem with a leak afterward. Chris the manager was nothing but awesome. I expected them to give me a hard time but they couldn't have been better - they owned the problem, gave me new oil and a plug and apologized"
"I initially took my car to Midas and spoke to Scott the owner/manager as my sirius XM radio kept going in and out. I just had the radio replaced which was under warranty and then the antenna went out, Audi was not going to cover it as the warranty had just"
"I initially took my car to Midas and spoke to Scott the owner/manager as my sirius XM radio kept going in and out. I just had the radio replaced which was under warranty and then the antenna went out, Audi was not going to cover it as the warranty had just"
Very pleased with my recent service! Reasonable prices and honest people. Got a ton of work done in a day and my car is now running like new! They even washed and vacuumed my car! Plus a courtesy drop-off and pick-up at my house so I could stay comfortable
Fast, friendly, thorough and very helpful!
"They called to tell me that I needed rear brakes and tires. Fair enough the car has 35000 miles. I told them that i had tires on order. They said that they could beat the town fair price, never heard back - fair enough. When i had the tires replaced 3 day"
Midas and Branford I was honest and trustworthy for the servicing.
MIdas of Branford employee - Scott was very informative & thorough. He informed us what had to be completed & what could be completed in a future date. The pricing was reasonable after trying to get us the most discounted rates he could.
I opened my email to a coupon for an oil change priced at $24.99. The last time I brought my car in for an oil change it cost almost $3000 after being talked into tires and shocks which were put on a Midas card through west creek financial. After the 6 mo
Went in for an oil change and ended up paying $2800.00. Car is a 99 and I was told that the tires needed replacing along with many expensive repairs. Was given a line of credit which I was told was 6 months to pay off. Paid for six months and still owe $30
"I had my catalytic converter stolen recently. Scott was amazing! He kept me up to date, took photos which he sent to me promptly, and helped with the insurance company. I am grateful to Scott and the rest of the Midas team for taking care of my car!"
Coming here for all my car repairsand oil changes. Great customer service always work with you for the best results. Highly recommend.
Scott was very helpful and knowledgeable. We brought in a 2005 that had a few issues. The car is running smoothly and I feel confident that I will not have any issues. Thank you Scott and his team!!!
The met the same price as Town Fair Tire along with lifetime pads.
"I have to say I went here for brakes and after speaking with the manager left with everything done on my Expedition,full service and brakes done 100 percent.I didn't expect to have all this work done but it was completed,a walk around my truck and off with"
"I had a nail in my tire. Not only was Scott prompt and efficient , he was extremely pleasant to work with . I heartily recommend him . "
Scott made the whole process easy and saved me a ton of money.... I would recommend them to everyone ... Thought it was going to be a headache but they saved my car and had me on my way quick...Thanks guys
I went in and Scott the manager was so helpful that he made a stressfull situation easy and painless... My car was running like new in a very timely manner... Thank you Phil B
The service was excellent.
"I'm the owner of a vintage Chevy Blazer that has been very much in need of repair. These wonderful guys at Midas of Branford are knowledgeable, courteous and sympathetic to this widow's finances and repair needs! They ALWAYS explain things so even I can "
Simply the best says it all. Never a problem here. They do it right.
Highly recommend this shop to anyone looking to get their car worked on. Store manager Scott and his crew did a great job inspecting my car in and out. They reached out to me to ensure I was up to date with exactly what was found and how to resolve it. The
Fast and efficient service. Personnel very friendly and helpful.
I always get the best service here. I will also come back and refer to all my family and friends.
"I own a 2001 Lexus ES300. I brought my vehicle to Midas, 755 West Main St, Branford CT on 8-8-19 for an AC check. I waited for 3.5 hrs for the technician to evacuate the refrigerant and pressure test the system, allegedly with dyed refrigerant. While I was"
I recently had my vehicle serviced at midas. Unfortunately several different things developed with my vehicle but the staff namely Scott and Will were professional and handled the situation well. In the end they did what they could to make the situation ri
"Always bring our 2 family cars there. Great service, no hassles, no problems. Who could ask for more"
I took my car in for an oil change and they noticed a few other items that needed to be fixed. I ask for a quote for the two most important items. The quote was for $850. I called another place had them look at the work and they did it for $410. And they c
Always forget to rotate my tires
Great customer service. Would definitely recommend Midas in Branford.
The Branford Midas took great care of my Jeep and it sounds better than ever!
I just came from the dealership and was told that my muffler replacement was going to cost me $900. Scott has my muffler replaced that day for &461... Awesome. Thank you Scott I will definitely be back and share the news. Excellent customer service!!!
satisfied for the services and price
"I have brought both of my VW cars for oil changes and repairs for many years now. Customer service is always great. Scott and everyone that works there are always kind. I appreciate receiving a thorough explanation of what is going on, having options and h"
"Had my brakes done at my local Midas and I would highly recommend any one to go there for service work on their car . Scott and the technicians there treated me with kindness and respect. Offering me sandwiches, beverages, and snacks. I would be definitely"
I am very impressed and happy with Midas of Branford! Scott the store manger is awesome and really cares about your vehicle. My Hummer H3 needed work done recently and Midas of Branford is highly recommend! They do Thorough checks to make sure your vehicl
"Scott and his crew at Midas of Branford are incredible. Took my 08 Subaru in for a simple oil change, found out I had a serious oil leak. I was able to walk out to the garage and meet the mechanic working on my car and he showed me the leak. Scott hooked m"
"These guys were absolutely the very best, excellent quality on the pipe bending and very friendly. Fair price for the work and again very nice to work with!!!"
Courteous and honest. Didn't try to upsell or suggest unnecessary repairs.
Fast and very courteous service. Thank you for taking care of my car.
"I went to this store 10 days ago for rotors & pads for my 2014 Audi A6. Scott, Adam & Carlos were a pleasure to do business with. I got a fair price and Scott said the brakes were guaranteed for life. I'm not sure how they can guarantee for life a brake j"
I was glad to find that records of my previous service were easily found.
Yes definitely will recommend this location. Everyone was very helpful and courteous. Adam helped out with what needed to be done to the car and Jose helped out with getting me an increase on my card so I was able to get what needed to get done to the ca
I recently had a timing belt and transmission service done at branford location. Scott was very helpful and kept his word and stuck to the estimate that I was quoted. My car is running great and would highly recommend them. I will be continuing to bring my
Would definently recommend!
Quality customer service top notch!
Amazing customer service. Seamless
My experience with Midas was great the service guys did an excellent job!
Not too good break works not properly and West ing time
"I'd like to single out Adam specifically, he was a great help and very friendly. He doesn't talk down to you, and keeps you updated regularly. Within minutes he had found my brake light is out, and that was despite two trips to the dealership in the last w"
"I have used Midas for years, you should as well.I just had another positive experience, New tires , some unexpected suspension parts, alignment and out the door in three hours. Great guys to work with, Jose, Adam and Carlos, Thank you!"
"You were quick and efficient, and reasonable in price.ThanksLarry Rothermel"
"Very friendly, pretty quick, cheap."
as in the past my experience was excellent. Jim works with you even when your vehicle is not just a simple matter as my last visit was. My thanks to Jim and his men. Joe Reilly
Again great service, repaired my heater blend door. I now have great heat just in time for winter.
Excellent service as always!A bit of a wait which is very unusual-great crew!
"Efficient, courteous service at a reasonable price"
Midas of Branford CT is best and trustworthy place
"Midas did great by us. Good diagnostics on an evaporation control system leak, reasonable quote, done on time, and very nice to work with."
Good service . happy with midas
Very good shop. Have been going there for years
Slow was busy and they didn't tell me
I am very satisfied. I go in and get what needs to get done and everyone is so courteous and friendly. Everything gets explained to me in English where I can understand and if I need any extra work done I know that it will get done and explained so that I
Reliable service and quality work
Great service for a good price?Jim and his crew always get the work done in a timely fashion?highly recommend this Midas.
Great service. Friendly. Trustworthy.
Great customer service! Always willing to help if a problem. Thanks
"I would recommend this Particular Midas to anyone. Jim the owner is a great man, honest , friendly and reliable. They also do great work , unlike a certain competitor of theirs I would rather not mention.When you have work done by these guys you know it is"
Great Service quick appointment excellent pricing. Will take all my vehicles there for service.
Replaced bearings, checked my exhaust system and adjusted tailpipe. I will definitely return to midas. Jim and chris did a great job of getting My truck out very quickly.
"To put it simply, I've trusted my vehicles (plural!) to the staff of Branford Midas for 10 * years now! They've never steered me wrong. They're honest, reliable and trustworthy. Something I won't/don't/can't say about many people today, esp. a garage in CT"
Quick service and great service!
"Excellent service! Very professional, very kind! All around a great visit."
Good service & trustworthy
Got a appointment quick with Midas in Branford.
"Open, Honest, Efficient, Affordable and Trustworthy."
They always do a great job!
I have finally found a place to bring my vehicles where I get the work done the right way and I don't get lied to. Every appointment I have made has been on time and the work performed has been perfect. You can trust in this Midas!
My trucks problem was fixed which no one to date could. So very happy. I would and do recommend Midas Branford to all. Joe
Great service and very friendly!
"I honestly loved how easy they are to work with!! I run my own Factory and its hard to find places that don't mind me dropping off my car hours way before my appointment, and picking it up way after its done. In my company communication is key and there at"
Love the customized service I receive whenever I take my car to Midas for service. Excellent service and money saving too
"My friends Bob & John from Indian Neck area recommended Midas on the hill. Chris, Jim and Anthony did a great job of hunting down an ABS problem. Honest, friendly and hard working!!! Will highly recommend!!! Thx guys!"
"I've gotten various work done here: two oil changes, brake work, catalytic converter was dragging on the ground, cracked oil pan. Everything was successfully fixed - they have always found a solution. They are good, trustworthy people. They go above and be"
Excellent service. Friendly and professional.
"Oil change and tire rotation special was not only the best deal around but done the way it should be-right. They got it right, spent time explaining the service to me and promptly retorqued the wheels when I stopped by couple days later. I'd highly recomme"