TJ, Matt & all the staff are always very professional & friendly. The issues with my vehicle were thoroughly explained. As was the estimated time for completion. I am always satisfied with the work done on my vehicle at this location.
Friendly. clean. convenient
They always get it done on time and are very helpful with my questions
I will never use Midas again and am very sorry for giving them a good review two years ago,they charged me for Diagnostic and i was told it costs only few hundred dollars after two months going back and forth and paying $1600 i was told my car is old and they can’t get the last part needed,it was dishonest incompetence…..i took my car without being fixed and paid for it but trust me all my friends and families in Norwalk heard about it.
Feels good to go to a shop knowing you are not getting taken advantage of.
I brought 4 brand new tires from this location. Had side wall bubbles on two tires. You said not under warranty but it actually was - contacted another dealer and Cooper and got the work done.
I would recommend Midas to anyone looking to keep their vehicle well-maintained, especially with the Midas touch. I feel highly confident that the service is 100% guaranteed.
Extremely accommodating staff. Clean and inviting shop
Everything was good but the price of my replacement tire felt astronomically high. Looking online, I felt like had I not been in need of a tire immediately I could have saved $150-200.
Properly diagnose the additional work. I came in fir a muffler. My brakes worked fine from Stamford to Norwalk. They claimed the right brake line leaks. After 6.5 hours they told another brake line failed. I live alone and need my vehicle. I used the emergency brake to get it back to Stamford.
I arrived without an appointment and was taken in within 30 minutes to get my emissions tested. the staff was very nice, it was extremely easy
Friendly staff /excellent service
Don't try to con costumers into getting work done if you are not accurate with knowing what the problem is.
I brought my car in for an alignment and tire balance. I was told I needed new front and back brakes but I did not want to get them as I had a warranty on my front ones. When I went to pick up my car nothing had been done. The alignment nor the balance had happened. I was frustrated that I left my car there for 3 hours for the thing I had originally brought it in for to not even be done.
I asked for a check of all fluids and to check the battery to make sure it still held a charge as I've had to jump it recently although it does not get driven much. I came to pick up the car and the battery was dead. There was NO record of any work done other than the $960 for the exhaust line. Then it took 15 minutes for someone to come out to start my car. Very frustrating
Quality service, friendly and knowledgable staff and a great price!
Made an appointment, came during my lunch hour for oil change. It took two hours to complete. So I lost money / hour my job. Would expect an oil change to be about 40 minutes
The experience was painless and the staff communicated with me in a way that made me feel comfortable about my vehicle. I scheduled another appointment in March to finish the rest of the maintenance I need on my vehicle.
I had a problem with the heater after they flushed the heater core my heat is still not working
I never pay 100$ for an oil change I showed the coupon & still paid too much
I asked for my break light to be replaced. They didn’t do it. They told me a full inspection was done on my car. That doesn’t seem likely since they didn’t bother fixing the brake light.
The service took a little longer than I had anticipated.
Less than 30 min turn around to change the batteryManager did it outside when it’s cold rather than pulling the car in the bay hence shortening the wait timeKudos!
Don't' call and tell me that you need to change the cabin air filter at $59 when the part costs $19 and takes ten minutes to replace. Stop that nonsense.
Mathew Lee was very friendly and helpful!
I got there and went right in and out it was very quick and efficient and was amazing because I was in a rush.
We were traveling to Tennessee and developed an exhaust leak. Found the Midas shop and stopped in. They got us in within 10 minutes even though they were very busy. Replaced a broken clamp and gasket, and had us back on the road within an hour. GREAT CUSTOMER SERVICE!!!
Prior to this visit, waited and no body greet me at the front desk, so I left. Came back second time since it's close to where I live.
Associate could accommodate for an appointment the same day
I came in for brake pads. I had a friend who works on cars look at my rotors before I took the car in since I always change my brakes at 40,000 Miles to make sure I prevent damage to the rotors. He said the rotors had a small amount of rust but otherwise were fine. The workers told me that my rotors were shot and I needed new ones. This was obviously not the case and I told them to only do the brake pads. I just don't like questionably unethical service. Otherwise they were nice and efficient.
Very professional service, fast service and fair price
Made appointment online. Did not hear anything back as to confirmed. Had to call the shop
Great workers, do awesome job
The oil filter was fully tightened. The oil leaking was found after I went back home. I had to drove to the nearby dealer for diagnosis and fix (changed the oil filter and refill the engine oil). The diagnosis itself cost $199.
I was well aware of what I needed done. I supplied the oil, oil filter, washer fluid and new wiper blades. It all went swimmingly.
Hardly any communication. Car not ready in a timely fashion. Blaming other manufacturers for the delay. Way too expensive for the service I needed. Service was not explained clearly at all.
Everything went well from drop off to pick up
I will never come back here. Not a friendly environment, I feel robbed and upset about the service I received from this location.
The location was very clean, and they were able to fix my brakes in a very reasonable amount of time. The staff was professional and and skilled. I’ll be back!
NA……needed the work done and completed
I was approached very nicely as soon as I walked in the door. Didn’t wait for my car to get serviced. I was in and out faster than I expected.
Good service, friendly staff, discount offered.
I brought my vehicle in for a Vin Verification. The gentleman who did the verification sai, “Congratulations!” to me on my new vehicle! 🥰
Awesome service and staff
I've always gone to the competitor, because I thought I was only limited to them. Having done some research this time, I was please to find Midas. The website was so transparent, easy to use, I called to confirm, the attendants were so clear sounding & honest.
They understood the problem and fix my car without making it too costly i appreciated their honesty and expertise.
Prices where a bit high and had to come back after car was done because of an oversight.
I take my car for a wheel alignment, but my car still having issues like vibration and going to the sides. Also, I did not receive a report of how the wheel alignment final stage was.
Matt was simply responsive to all my issues
I came in to get my brakes fixed and could not have been more pleased with the experience. Matt was exceptional; he was thorough in his explanations, friendly, and helped me sign up for the credit card. I will definitely be back.
Quick, easy and efficient service with professionalism and a smile.
Very professional and courteous.
As always a great price and,friendly service and no complaints for the multiple years I've been coming.
the manager waited on me and I was extremely pleased and very much satisfied with their service. I have patronized that same location in the past several years, this is how I knew about it.
Friendly staff quick response a job well done,i have been using this location for many years now and it is a wonderful experience every time.
costumer Service is excellent!
I was so satisfied I had to drop off a Thank you card! I am very happy with how my car runs! It still needs work and I will make sure I use Midas for that too!
Clean shop. Professional service staff
Communication with the shop was excellent! Matt Lee explain every detail needed for my trucks to be serviced. He also went above and beyond to make sure my truck was in tip-top shape. The shop was very friendly and did a fantastic job.
Service was fast, friendly. Matt was very helpful.
They were amazing explaining what the actual problems were and how other shops had missed such huge issues. They truly SHOWED me where the problems were and what needed to be done to fix them. They also worked with me on the pricing. Highly recommend them! I actually came up from YONKERS because I trust them more than any other car place I have found in NY
I am a regular customer and have never been disappointed.
Nice technicians. Personable and knowledgeable. They kept me updated as to what was going on and time estimates. They had everything in stock snd I got everything achieved to have a satisfactory experience and car that was dependable without breaking the bank.
Great people kept me in the loop with each step
i never have been to midas before and i will never go again !!! after searching part numbers and comparing what i found as far as prices and what i paid is nothing short of highway robbery !!!! the only reason i didnt say anything at the time is because i was not aware of what these services cost. how can you possibly justify charging anyone such outrages prices for parts ???
they were friendly and proffesional. the quality of the work is also great. it was an overall awesome experience. I have been recommending Midas to all my friends and family.
I would like to highlight the customer service of Eddie, Matt, and TJ. My vehicle was serviced there back in November 2021. The job required a brake caliper replacement but the part could not be sourced anywhere and was told I had a 50% chance of full failure. Fast forward to March 2022, the caliber was making noise again and took it back to Norwalk Midas. The crew fixed the problem without having to replace the caliber at no additional charge. I am a very satisfied customer !!!
Car received immediate attention. Problem was diagnosed, a solution with price was offered, and I had the service completed within two hours. All good.
"My tire blew up on me the night before driving home. I rode in on the spare. I spoke with Eddie. He was able to get the same kind of tire my car had the same day. I went to work and came back and was good to go. Ryan worked on my car with the swiftness. Eddie, Matt, TJ, Ryan, and the squad on Main Ave do high quality work and they do it with passion. They make the customers feel welcomed and in good hands when they bring their cars. Great place to be"
"Matt truly went over and beyond to help me. He even spoke to the mechanic that didn't repair my car correctly. Matt made sure my car will be safe to drive and properly repaired. I will not EVER go anywhere else. Thank you Matt, thank you team!"
"Matt has went over and beyond to help me. He was kind, professional and understanding. "
"My horn wasn?t working plus one of my seat belts Enjoy thing is working great, thank you "
I have to call you to be removed from your trash emailing? A new level of arrogance!Please delete me!!!
They tell me that my car need a balance. But now my car Shaked in 80 miles. I don't know if they forgot do the balance.
Among others on both the supervisory staff and technicians Matt & Dan outdid themselves in service and expertise. Even a faulty part from a 3rd party supplier did not daunt the Midas team from having us back on the road with complete confidence. Every st
"The customer service at Midas is excellent. I was able to bring my Jeep in that day and have it repaired in a timely fashion. I appreciate the support from the manager Matt, and the rest of the team. I highly recommend this auto repair shop!!!!! "
"Midas did a wonderful Job to my car ??, it drives better ...good customers service,make you feel at home .fresh coffee ? and donuts ?? ??...thx Midas "
Great customer service! Understanding and did a good job on my 97 jeep! Would visit more if I lived closer!
"I arrived at the shop before my appointed time. I was greeted warmly and professionally. I confirmed that I needed an oil and filter change, and please rotate the tires if needed. I didn't leave until nearly 90 minutes later and discovered that the tires w"
"Went get the $17.99 oil change. Mechanic said I needed Cabin Air Filter among other expensive items. Got the air filter which ran my bill up to $50.00,. When I got home I checked my maintenance records and saw the filter had been changed 3 months prior. "
Drive my car off Midas next day my car was making a a. Loud noise took the car back and they didn?t tighten the nuts on my tires
"We went there to get a second opinion on an issue with the car. They couldn?t find anything wrong with it, which it?s ok, but did try to sell us unnecessary maintenance services upwards the $1,000. I took the car then to the dealer where by public opinion"
Professional.Efficient.Friendly.Coming back.
took my moms car in for exhaust repair guys were awesome friendly polite a bunch of good eggs !!!
The service price is higher than the average dealership prices just to replace a regular headlight bulb they where asking 389bucks the dealership was 89bucks parts and labor
"This is the my first time using Midas for a oil change, and a power steering hose replacement. And I am very pleased with the service. It was priced reasonable. I think that I am going to take my car there for all my car repairs."
But your prices are in fact double the dealership prices
"Stay away from this place like the plague. Especially that sloppy greasy bozo Tony!! That guy doesn?t know squat about cars, just Food!!"
"Last week on Thursday, 11/19/2020, was my first time coming to Midas. My Jeep needed a new exhaust. I must say, I was pleasantly surprised when my car was ready the same day I dropped it off and the cost for the work was reasonable. TJ and Eddie couldn'"
Was in and out in less than 30 minutes. Quick and easy
I appreciate the thoroughness in checking over my car. This was my first oil change with my new to me car. I left there with a better knowledge of my own vehicle.
Great shop. Fast in/out. Thanks Midas!
Excellent dealing and service
"Wonderful customer service Even tho i stop in just to have a flat tire fixes, I was treated and Greeted with good customer service from start to finish."
Good dealing, guide and service
They did a quick job, but the cost was pretty high - for synthetic oil change... higher than other places I've been to...
Midas are good. They have been servicing my vehicles for 5 yesrs now. Little bit on the expensive end, par service is good.
great service andre was the technician that worked on my vehicle very fast and efficient
Testing was fast with Great customer service!
"I needed a headlight changed, so I went to the closest place, Midas. It cost over $100 to change one light bulb! When I told my husband, I found out that Valvoline changed both of his for about $50! Never coming here again! "
"I have been meaning to write a review for this shop for some time now, I have a chevy captiva that needed a new engine... after only putting approx 85,000 miles on it. It was still under warranty and I have bought additional coverage from Enterprise (wher"
They had no idea what was wrong with my car. Wanted to do $3,000.00 worth of work on it, but would not guarantee the problem would even be fixed.The upselling was nuts. $7 spark plugs were invoiced at $45 each! $9 air filter was invoiced at $37! The prices were no way fair. Would not do business here.To top it all off when I asked for my car back after the inspection they said I had to wait. I sat for 45 minutes for them to release my car.
Quick and efficient service
But it?s a shame the manager (Brendan) is being cheated on by his wife.
"The oil change , and air filter changes I requested took over 3 hours to complete. It wasn?t that busy in this store. On the plus side the employees were courteous . "
Great customer service! They were very friendly and did great work. Thank you
Took care of my car's a/c system. Offered free follow-up a/c inspection for leakage. Wait time is usually longer here but other than that no complaints about their work.
Quick service and good upfront communication
It always a pleasure to visit a place to service your vehicle that you can rely on.
Good service. They worked on it while I was at work and I then came back to pick it up.
"not worth it....Expressway Lube or any place that does mostly oil changes is the way to go. The level of service is so different, like night and day."
I was assured the pricing I was getting would be better than the dealer when in fact it turned out to be more... and there is a giant gash on one of my rims that I noticed a couple of days later. So I am not happy at all. Will not go back there and will
I purchased a tire from TireRack and had it shipped to this Midas which was a listed 'recommended installer'. I spoke to 'Alex' who was friendly and professional. He honored the posted discounted installation price and took care of me quickly. It is alw
After having so many crazy things happen to my car, I finally went to a place where they made me feel safe and secure! EJ and the crew where awesome! At no point EJ pressure me to buy anything and he explained every in details in a way that made sense to me. Thank you Midas Crew in Norwalk! You guys Rock!
"Made an appointment for car service the night before, and they took me right in as per my request. The service technicians were quick, thorough, and very knowledgeable in solving potential problems before they became really big ones as I waited. The price "
- Unfavorable experience overall - Aggressive up-selling to increase your invoice- Few hundred dollar repair ended up with $4k *In incremental recommended repairs/sales- Was promised repairs done by early Saturday afternoon (dropped off vehicle at 8am) en
Midas are excellent at what they do. Every time I need to service my car I can call them and they make sure I can get an appointment soon and at a convenient time. When I come in they are quick, polite and efficient. And their prices are very reasonable as well.
"Very good resolution , all issues were resolved in a timely manner. Thank you !!"
"Always bring my car to Midas and they always do a very good job. Just started my fifth year with my current vehicle, Midas has been the only place I have been taking my car, and I always have reliable transportation of a well maintained vehicle. Thanks Mid"
Had a flat tire the morning of a cross-state drive. The folks at Midas were very helpful at getting me going and out of there in no time. Everything was clear from the prices to what work was being done and I was able to make a conscious decision even in a time crunch. I appreciate their service very much.
"Major brake rebuild, 4 shocks , starter and overall checkup. Top notch service! My only complaint is sticker shock! Truck performs beautifully so i can now concentrate more on my remodeling work."
Thanks so much for investigating the hose on my power steering. Your efforts to fix a loose connection are appreciated.
Got me in quickly, very professional and friendly. I would and plan to go again
My appointment was kept on time and everything was great.
"timely, and considerate attention paid"
Professionals and reasonably fair on pricingI will definitely recommend to go there for oil change and tire services
I came for an emissions exam after calling in. The service was quick, friendly and I was out of there in no time. Thank you.
The Midas shop subsequently helped to fix the issue and got my wife safely along.
"My wife went in with our older BMW that has a lot of miles. She came on for a simple oil change and suddenly as she was leaving there was the muffler cover dragging on the ground. This was not present prior to the simple oil change, but we do know that the"
Fast and easy, recomended
Highly recommend Midas on main ave As a woman I dragged going in for any kind of car services but I have to say I went in for an oil changed and the gentlemen who took care of didn't make me feel uncomfortable or like they were trying to over sale me stuff
Your car is in good hand !
"My car had fumes, and noise, and I self-diagnosed it as needing muffler work. I called, then dropped in one afternoon around 3:30, and headed home by dinnertime with a new muffler, and my tires rotated. It was easy! There is an air conditioned waiting room"
The guys at this Midas are always friendly and helpful especially the managers
"Thank you for your service, and going the extra mile. My brakes were at it's worst, but the mechanic did an excellent job. Every one was very respectful, and very pleasant deal with. "
"These guys know their stuff, how to get a job done and well, and do it on a convenient timespan!Nice, personable staff, too.Thank you for your existence!"
"I came here 3/17 for the very first time with my 2009 Toyota Sienna for a simple oil change and they absolutely destroyed my vehicle! I don't even know where to begin. They left the antifreeze cap off, some of the air hoses disconnected, the air filter box"
"People at Midas were knowledgable, friendly, efficient, and the services well priced. "
I go to this facility for all my automobile maintenance and the service is always very good and people are always treated with courtesy. Although I live in the Wilton section of Georgetown I will continue to come here for all my car maintenance needs.
Can't say enough good things about my experience today. I brought my car in without an appointment at 2pm in the afternoon expecting to be without my car for a day atleast and they had everything fixed and ready for me just a few hours later. Rathy was ver
"Came in for an estimate knowing what my 2013 BMW 328i needed, a missing exhaust flap clip. Just thought Midas might come in a little more cost effective than than the dealer. WRONG!!! The brilliant technician at this Norwalk, CT Midas informed me that my E"
" I?ve been changing my own oil for years dreading have to wait in line and drive out of my way to get to the location. This location was near my work, with a very fast turnaround time. Everyone was very friendly and professional "
The guys took care of my 2007 Ford E -350 very nicely. I had more work done than I thought I would do but it was worth it. Although they gave me estimates for shocks & serpentine belt i felt I would do them myself. I'm not made of $.! When I had an issue
"I was going to do a repair with another company. I called Jose from Midas just to get a second opinion of the job. He told me that it is a simpler job and would cost $200 lower than my original cost. In the end, they offered a receipt of $175 higher than w"
"The young man who helped me could not be more informative and courteous - he demonstrated real knowledge of cars and seemed interested in the work. In addition, my repair was taken care of very quickly. Great job!"
"Went for an oil change, these guys were knowledgeable and explained everything in detail about my car. They found several issues with my vehicle and quickly repaired. Thanks Norwalk Midas!"
"The car needed an emissions test here in Connecticut. I got the notice in the mail, called the shop, brought the car right in and was out in less than twenty minutes! Now that's what I call service!"
Everyone at Midas was very professional and helpful. I would highly recommend the Norwalk Midas to everyone. A much better experience than taking it to my local dealership.
"I was recently the victim of a hit and run. My rear driver's side tire was pushed forward and bent inward. Having had positive experiences with Norwalk Midas in the past, I called to see if this was something they could fix. TJ was extremely helpful and kn"
"The routine oil change went well. Both the Midas Service Manager and I agreed that the car needed semi-synthetic oil. In addition to the typical oil change, I asked for a certain tire pressure, to have the door jams lubricated, for a sticker on my window"
"Went in for a flat tire, decided to replace all four tires as I was worried about performance in the winter weather. Matt Pecora (the Midas technician) gave me good advice, a great deal on performance all-weather tires, and expertly aligned EVERYTHING -- "
Wonderful service. We were traveling to Boston and heard a noise and pulled off the highway. We found Midas and called to see if they could check the car and get us right back on the road as we had a doctors app we were driving to in Boston. It ended up be
"On September 2,2016 entered the Midas location off of route 7. The welcoming was pleasant everyone was friendly and quite helpful. Although customer service was great the pricing was outrageous! Leaving there I began to see why it's suggested for a women "
They were horrible. Trying to find out stuff which didnt exist just to charge you unnecessary money.
"TJ was very professional and thorough. He explained all the repairs needed, and was very helpful through the whole process. I had my car back promptly, with very little waiting time."
Took my car in for tire rotation and they offered a free routine inspection. They also suggested balancing the tires afterwards. I ended up paying a bit more than I originally planned but my drive has been smoother ever since.
Awesome people there they help you with what ever the problem is i wanna thank them for fixing my van. :)
Precision stands for accuracy and precise work in a repeat pattern. That's Midas-Norwalk at 377 Main Avenue. Professional service and precision at every appointment. My 23yr. old Mazda passed the CT Emissions Test once again! Thank you for the excellent se
"MIDAS NORWALK has always provided professional service for my 22yr. old vehicle. They are my ""Full Service"" Mechanics and have always given me the honest diagnosis and highlighted the ""Priority Service"" needed. Jose Garcia's ""Team of Experts"" are dedicated"
"MIDAS at 377 Main Street has always executed EXCELLENT CUSTOMER SERVICE and enhanced the meaning of ""Full Service Experts"". Communication, patience and trade expertise training make this location the best! Thank you to Jose Garcia, Manager and his professi"
My car was in a different shop - The Midas guy charged $200 more than what he quoted over the phone. They made no attempt to validate that I'm okay with paying a significant higher cost before fixing the car.My previous review didn't get posted. I demand t
I was quoted a price of $404 for a job and was charged $680horrible
"The staff was excellent, knowledgeable, and helpful.They showed me items that were in need of attention today, as well as some that could be issues in the future. My 1964 Scout received great attention. Thank You."
I would never use this location of Midas. People who are running this shop are dishonest and have no expertise except changing oil.while they used inferior parts for replacing the tie rods in my 2005 Mercedes ML 350 and charged me $1055.08 I Had to replac
I brought my car in for an oil change * no other services and had never been there before* After changing the oil I was informed of the results of their inspection* I was given a report stating the additional services I will be needing* There was no pressu