Westbrook, CT Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Westbrook. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Westbrook, CT auto repair and service destination.
Oil Change Services in Westbrook, CT
Our knowledgeable experts can recommend the ideal conventional, synthetic blend, or full synthetic oil for your vehicle. Request an appointment online or call your local Midas on Boston Post Road today to schedule your next service. Let us help you prolong the life of your car with our exceptional vehicle maintenance. Learn more about Oil Changes.
Brake Repair Services in Westbrook, CT
For brake inspections or repairs, trust our expert technicians to provide quality service at affordable rates. We offer comprehensive brake services to ensure your safety on the road. Request an appointment online or call your local Midas on Boston Post Road today to schedule your next service and drive with confidence. Learn more about Brake Repair.
Tire Balancing & Repair Services in Westbrook, CT
Tires are crucial for safety, connecting your vehicle to the road and ensuring your ability to brake effectively. Your vehicle's ability to come to a stop depends on your tires having a firm grip on the road. Request an appointment online or call your local Midas on Boston Post Road today to schedule your next service and ensure your tires are safe for your car, truck, or SUV. Learn more about Tire Service.
Wheel Alignment & Suspension Services in Westbrook, CT
Trust Midas for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension to ensure a safe and comfortable ride. Request an appointment online or call your local Midas on Boston Post Road today to schedule your next service and ensure your vehicle's stability and performance. Learn more about Suspension & Alignment Service.
New Car, Truck, SUV and EV Tires in Westbrook, CT
Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles (EVs). Request an appointment online or call your local Midas on Boston Post Road today to schedule the installation of a new set of tires for your vehicle. Learn more about New Tires.
Check Engine Light Diagnosis in Westbrook, CT
Is your Check Engine Light on? This warning can indicate severe engine problems that require expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Request an appointment online or call your local Midas on Boston Post Road today to schedule your check engine light service. Learn more about Check Engine Lights.
Muffler and Exhaust Services in Westbrook, CT
Experiencing smoke, noise, or other exhaust system problems? Our professional car care experts will ensure your vehicle runs smoothly and safely. Request an appointment online or call your local Midas on Boston Post Road today to schedule your next muffler and exhaust system service. Learn more about Muffler and Exhaust.
Routine Auto Maintenance and Repairs in Westbrook, CT
You can count on us for expert brake repair, scheduled maintenance, exhaust services, tires, oil changes, steering, suspension, wheel alignment, and more! Request an appointment online or call your local Midas on Boston Post Road today to schedule your next service and ensure your vehicle's reliability so you can drive with confidence. Learn more about Routine Auto Maintenance.
Car A/C Recharge & Heating Repair Service in Westbrook, CT
Car heating and A/C systems deteriorate over time, leading to clogged hoses and potential leaks if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let us service your A/C and heating system to ensure it operates at its peak performance level. Request an appointment online or call your local Midas on Boston Post Road today to schedule your next service. Learn more about A/C and Heating Service.
Car Batteries & Auto Electrical Services in Westbrook, CT
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust our experts. Request an appointment online or call your local Midas on Boston Post Road today to schedule your next service to diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn more about Batteries and Electrical Service.
Programs
ASE Certified
Motorists Assurance Program
Amenities
WiFi
After Hours Drop-off
Complimentary Courtesy Car
Polish
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
429 reviews
Richard Faust
Oct 11, 2024
It has always been a good expereince. Ive trusted this Midas store with our Vehicles for ryears and have never had an issue.
Bob C.
Oct 03, 2024
All of our vehicles are serviced at Midas in Westbrook. Never an issue on any repairs. Have full confidence in every service that is done.
Anonymous
Oct 01, 2024
Extra charges.Job I requested was not clearly completed.
Wayne m
Sep 22, 2024
Job was completed quickly
Mark D
Sep 21, 2024
Fixed it properly quickly
Alan S.
Sep 17, 2024
I’m a repeat customer and the service has always been satisfactory. Honesty, professionalism, knowledge, and pleasant to work with. That’s why I have all 3 of my vehicles serviced there.
Julie R
Sep 14, 2024
Jackie and her staff take care of all of our cars and I trust them impeccably.i wouldn’t go anywhere else. They are professional knowledgeable and fair.
Jennifer B.
Sep 06, 2024
I called with an emergency problem and they graciously accommodated me immediately, and were able to replace my battery upon arrival.
Grace K
Sep 03, 2024
The team got me in immediately. They informed me what it was as soon as they found the problem and they were able to fix it in a very timely manner. My car was in and out in four hours highly satisfied with Midas of Westbrook.
Jim D.
Aug 31, 2024
I had called in advance a couple of weeks prior as I wanted estimates from a couple of repair shops other than just my BMW dealership. The young lady e-mailed me a printed estimate which was in keeping with the verbal estimate she had provided.After I made my decision to go to the Westbrook, CT Midas franchise I called on Wednesday, had an appointment for Friday. The work was completed by the end of the day.
JWolf
Aug 27, 2024
They're always friendly there. They greet you promptly, they let you know if there's a delay, and get you checked out quickly.
Sally G
Aug 26, 2024
Always happy with the service there. The staff is always friendly and professional.
Mark D.
Aug 24, 2024
I am confident that these people know what they're doing. I always get both of my cars serviced here. I get tires, brake jobs, oil changes, air filters, windshield wipers etc.here.
Mary
Aug 23, 2024
Jacqui & her great staff were very courteous & professional
GreenBeach
Aug 19, 2024
This was so easy and quick. Place was clean and everyone was friendly.
BethC
Jul 11, 2024
Friendly staff and on time appointment.
GailJ
Jul 05, 2024
They are always friendly and pleasant to work with. They do quality work and are very professional.
Janet P
Jul 02, 2024
I had an oil change and asked to have the brakes checked. Jackie was very good and told me I can wait a bit more. My son had work done on his truck so I had to wait a few months to do my brakes.
James C
Jun 26, 2024
They are efficient and not overbearing making you feel that you are part of the solution
Mark D.
Jun 25, 2024
I couldn't believe how quickly I was in and out of there
Lynn247
Jun 22, 2024
Everyone is always pleasant and knowledgeable and get the job done
Sandy J
Jun 17, 2024
Always on time and get the job done.
Gracie
Jun 17, 2024
As always, clear communication about what is needed, any problems that may arise, the cost and how long job will take. We are so satisfied with all of the service that we have received at Midas of Westbrook over the years. Great team work!!
MMartin
Jun 14, 2024
They were able to tell me over the phone if they would have time that day to get my emissions done (out of work at 3:30) so I was able to go there after work with the confidence that I would not be turned away. After arriving, my car was very quickly taken in for th emissions test and was out in a flash! The employees were polite as always and full of great energy!
Anonymous
Jun 12, 2024
Professional operation
DeanA
Jun 12, 2024
Quick service at a fair price
Carl B
Jun 11, 2024
Competent, professional, good communicators
Jay L
Jun 03, 2024
Staff is great, was able to fit me in last minute, work was completed quickly
Mazzoo
May 30, 2024
Great people, ease of scheduling, done in a timely fashion
JohnL
May 15, 2024
Very satisfied as always
grasshopper
May 14, 2024
fast,couteous,knowledged
Anonymous
May 01, 2024
Staff are always kind, informative and courteous
Jonathan K. Madison CT.
Apr 30, 2024
Coupon I brought was accepted at this shop. Asked if they would rotate my tires as listed on the coupon. They examined and measured tire tread and recommended replacement and skip the rotation. Busy shop that day, but service completed as desired.
George S
Apr 26, 2024
Scheduled an oil change and emissions test. Both were completed with a minimal amount of time (about 40 minutes). All went well with no issues. Scheduling was done to get me into the shop within a day or two of when I called, they got my truck into and started working on it upon my scheduled appointment and completed the work when expected.
Anonymous
Apr 25, 2024
Staff friendly and professional. Excellent service. They really care
KW
Apr 18, 2024
Staff is always friendly and professional.Work completed as requested and recommended.
Fred
Apr 09, 2024
Easy in and out. Took more time to get there and home than it did for the service provided.
MC
Apr 03, 2024
service done in a timely and professional manner then explanation of recommendations given
JudyE
Mar 26, 2024
Great customer service and ease of getting service scheduled and completed
Shenni
Mar 21, 2024
Easy, quick, explained the problem and took care of it same day
BMD06419
Mar 16, 2024
Great customer service. Trustworthy
John N
Mar 14, 2024
This location always provides fast and friendly service. They always thank me for using them.
Alex H
Mar 06, 2024
Great service, they understand people
DLPRet
Feb 20, 2024
Prices are not displayed at location, nor are the prices communicated prior to the appointment. I believe if prices were displayed or communicated, it may discourage customers.
Bill C.
Feb 19, 2024
friendly, competent staff
Danielle B
Feb 17, 2024
I've been going to Midas for years now and they've always been super helpful with my car. Friendly workers and good prices. I feel at ease walking in there.
Bob C
Feb 12, 2024
There has never been an issue having my vehicles serviced at this Midas is all the years I have been coming here. Never!
Mazzoo
Feb 06, 2024
The service that I required was done in a professional, efficient manner
Faithe Mangler
Jan 30, 2024
I have been a customer here for many years and always the staff and technicians have been the best in explaining all that is needed and not needed in servicing my car so that it is safe for me to drive! I will not take my vehicle to any other service station.
Deb
Jan 26, 2024
Honored my appt time. Didn’t have to wait. Service took as long as expected.
MK the hiker
Jan 24, 2024
The staff are always friendly and professional. They make you feel like you areca valued customer and aim to please. They’re honest and trustworthy.
Leslie P
Jan 23, 2024
Jacqui runs a great business. Everyone is friendly and attentive and work is done quickly.
beckgren
Jan 19, 2024
Office staff friendly and efficient. Inspection done quickly.
Lyn247
Jan 13, 2024
Everyone is efficient, knowledgeable, friendly and helpful. Prices are reasonable.
Mark D.
Jan 11, 2024
Got the job done quickly
JMA
Jan 06, 2024
Very professional interaction.
Lee H.
Jan 04, 2024
This place has great for all the years I’ve been coming there.
Princess
Jan 02, 2024
The staff are all highly professional, respectful and knowledgeable.
JAC
Dec 27, 2023
It's always very easy to make an appointment.
Joe
Dec 15, 2023
Tony knew what my problem was and was able to get it fixed earlier than expected.
Dawn K
Dec 13, 2023
The service is great and the associates are very nice and helpful.
Laurie M.
Dec 08, 2023
Midas always does what they say they’ll do. Very professional and thorough. Very pleasant and helpful. Jackie is an asset.
Mark c
Dec 07, 2023
They did job in timely manner
Todd r
Dec 02, 2023
I made the appointment and it was done in a reasonable time
James M
Nov 25, 2023
Staff are more like a family business than corporate. Very quick scheduling during the holiday actually appreciated business unlike other shops that seemed bothered and wouldn't see for weeks
Arno
Nov 24, 2023
Quick service
John M
Nov 17, 2023
Good people
Bob J.
Nov 17, 2023
Friendly and thorough service by staff. I always go to this Midas location for any service or repair work that I need.
John L
Nov 16, 2023
Great service and knowledge
MaryG
Nov 10, 2023
Jacqui and crew are knowledgeable, courteous and friendly. They take the time to explain procedures.
Lauri
Nov 10, 2023
Your staff is efficient and charges are considerably less than car dealership.
Walter J
Nov 10, 2023
Friendly atmosphere no issues great communication.
Peter N.
Nov 08, 2023
They are very accommodating and professional. Set up my appointment a couple weeks in advance, checked in the day before dropping off my truck , they had my tires on site and paper work ready for my early drop off.. very impressed with the communication and prompt service.. will definitely buy my tires from them again without hesitation..
KJ
Oct 31, 2023
They are always honest and thorough. I appreciate their explanations, trustworthiness, and workmanship. I have trusted them for over 30 years.
Marianne
Oct 16, 2023
Excellent customer service, problems thoroughly explained and excellent assistance with the courtesy vehicle as well
AMB17
Oct 13, 2023
Honest communication, customer friendly
A patch
Oct 13, 2023
Service was quick and well done, staff was very friendly and helpful, place was very clean.
Bart B
Oct 11, 2023
How often do you hear that one looks forward to getting car serviced? Have complete confidence that vehicles will get highest professional care and the staff is superlative. Been a customer for more than 10 years and recommend without reservation
John G
Oct 05, 2023
Keep up the excellent work
Doug F.
Sep 23, 2023
Emergency trip but unable to drive car (brake problem). They took it in immediately, diagnosed the problem, quoted the cost and fixed the car…all within a a little over an hour!
Dissatisfied
Sep 20, 2023
I was told that I needed a completely new engine even though there’s only 56,000 miles on it and it was going to be a $12,000 jobI brought my car to a garage that specializes in engines and it was fixed in two days for $300.I am extremely disappointed in the information they gave me and the fact that I had to call every couple days to get an update on my car. I never once got a call directly from them without me having to call first and every time he just kept saying we don’t know what’s wrong with it. We think it’s going to need a new engine
Bob M.
Sep 18, 2023
Everyone very polite. Inspection done in the time I was told.
Sandy J.
Sep 15, 2023
Always friendly. I was in and out in about 15 minutes.
Magnusguy
Sep 14, 2023
The experience could not have been better
Anonymous
Sep 13, 2023
Service was fantastic, staff was great
PatM
Aug 25, 2023
fast service
Jon
Aug 24, 2023
I scheduled my appointment in person two days prior for both an oil change & tire rotation. On the day I arrived for the appointment 8/24 @ 3pm, I was told by the woman at the front desk that I only scheduled an oil change. I explained I was in 2 days prior & spoke to her directly & she scheduled the appointment. The problem I had as a customer is that she rolled her eyes at me then when another female service manager walked by she rolled her eyes again while we were talking. She was rude and when I asked at the end if it is confirmed that I will get both services addressed, she grabbed the receipt/vehicle report and showed it to me by aggressively putting it in front of my face a foot away and pointing aggressively with here other finger. Upon my return to pay & pick up the vehicle, she was rude again by being short and rudely & sarcastically saying “thank you for your business today” without looks at me. I worked in retail for over 10 years in my life in a management role. This is not someone I would want caring for my customers & representing my business.
Mark D.
Aug 22, 2023
I wish the tent was still out in the parking lot with the chairs because I don't sit inside with other people while I'm waiting for my car. Covid isn't over with yet. The picnic table is rotting away.
Jeff atMidas
Aug 16, 2023
Services I wanted, people were nice, price was fair.
Bob C
Aug 15, 2023
Whenever I bring a vehicle to them there are zero issues. Always a great experience.
Bob M
Aug 12, 2023
Fixed a flat tire within an hour-surprised!
Sandy J.
Aug 07, 2023
Have been going to this Midas for years. Always have been happy with the service and the people working there.
peter m
Aug 03, 2023
good communication and good service
EZone130
Jul 29, 2023
I needed to get my car repaired and felt the costs were way higher than expected. If i was able to drive a little distance i know the repair would have saved me a bit if i was able to get to my old service station mechanic from where i moved from. The Midas shop personnel were accommodating but repair pricing is high.
KW
Jul 29, 2023
Very friendly.They never try to up sell.They work quickly to get you in and out.
Emmanuel Louis
Jul 29, 2023
busy time it felt rushed and not informed of serve time and what is to be detail in the service
John N
Jul 28, 2023
Customer service is outstanding.
Ken P.
Jul 26, 2023
Service took longer than expected even with an appointment!
Mazzoo
Jul 25, 2023
I actually brought my car in a day earlier and they still took me in and completed the work
LeslieP
Jul 14, 2023
Friendly affordable and reliable.
MWatson
Jul 13, 2023
Always friendly and professional! Will definitely return!
Ernie C.
Jun 26, 2023
Very friendly staff and very quick service!
Bob C
Jun 26, 2023
Jacqui and her crew have always performed 110% when servicing my vehicles. A great experience from the time you walk in the door until you leave in your vehicle. KUDOS to the entire Midas Team.
DC
Jun 21, 2023
The staff is wonderful, and I will start going for oil changes/etc moving forward.
Anonymous
Jun 17, 2023
Quick and effective
Anonymous
Jun 13, 2023
Everyone is friendly and nice and are truthful
KW
Jun 05, 2023
Pleasant atmosphere, attentive to customers, fair pricing
John L
May 12, 2023
Great place people know what they are doing
Mary G
May 09, 2023
Jacqui and her staff at the Westbrook CT center are total professionals, knowledgeable, polite and customer oriented.
Jonathan K
May 06, 2023
All elements of the service went smoothly. Scheduling, drop off, estimate, installation. No problems at all.
Mazzoo
May 04, 2023
My problem was solved, and my car was returned within one day. I was giving a loaner which made the whole experience easy for me.
Kim
Apr 29, 2023
very friendly, professional staff. Very quick turnaround.
Bill L
Apr 27, 2023
Quick and efficient. Very friendly.
Lynne
Apr 26, 2023
Staff is friendly and knowledgeable
Dee
Apr 25, 2023
Associates at the Westbrook CT location are extremely friendly and go above and beyond to make the service experience a good one. They also expressed their gratitude for my business. I have gone there for many years and will continue to do so.
Gamby
Mar 25, 2023
Great people
Mama
Mar 20, 2023
I stopped in to schedule an emissions test and the nice woman said she could take my car right then-super convenient
Cee W.
Mar 14, 2023
The employees and manager treat you very well, like you are really important to them. They are super professional, respectful, knowledgeable.
Jane O'Hara
Mar 14, 2023
Courteous staff, professional, quick as I waited
Leslie P
Mar 08, 2023
Great people great service
Msjmy23
Mar 06, 2023
Every interaction I have had with this Midas Shop has been OUTSTANDING! Every employee is upbeat, customer friendly and HONEST. They were recommended by family when we moved to the area and we have sent everyone we know to them.
Mark D
Feb 28, 2023
Took 18 minutes to do my oil change
John N
Feb 23, 2023
Great service, clean facility, and convenient location.
Rick S
Feb 23, 2023
Great service and the feeling of trust
Tim P
Feb 22, 2023
This Midas location was recommended to me. They could not say enough nice things about the manager Jackie. I have since used them three times. The customer service, service and ease is amazing. So kind. Easy scheduling and great communication.
Mike A
Feb 18, 2023
Great customer service. Friendly atmosphere. Good prices and great communication.
Mazzoo
Feb 16, 2023
They always do a good job at low price
Jeff F
Feb 07, 2023
Very professional, Very honest and All the people at Midas are so helpful!
TheotherT
Feb 06, 2023
Service was quick and explained completely.
Rpekari
Jan 18, 2023
Staff very friendly and the waiting room is clean .
LeslieP
Jan 17, 2023
The people at this Midas location are terrific, very friendly, knowledgeable, and helpfuñ. The customer service is excellent. Jackie is especially wonderful.
Jessica S
Jan 17, 2023
They were very personable. When I asked for a tire quote, they were more than happy to provide me one, which also happened to be the lowest price in the area.
Gale F
Jan 11, 2023
Good staff, timely service, free coffee, clean waiting area, rest room available
Gail N
Jan 10, 2023
Had to have emissions testing, I only wish I could have made an appointment but wait time was not bad
Peter
Jan 09, 2023
Timely. efficient, and courteous.
JOHNL
Jan 09, 2023
Great communication, service and response time.
Ken b
Dec 27, 2022
Been useing the facility for several years it is very well run I would not go anywhere else
Otto O
Dec 16, 2022
Everyone is friendly and courteous
Bill L
Dec 16, 2022
Staff was professional, friendly, and clear about work being done. Women at front desk and back office were clear on everything. Thanked me for my business!
Cygnus-X1
Dec 14, 2022
Clearly marked areas in which to park for my emissions inspection. I brought both of my cars in, one yesterday and one today. Same great efficiency and service both times. Been a customers for 2 decades.
Mary G
Dec 13, 2022
The crew in the Westbrook CT location are outstanding! I’ve never had a problem with service. Jacqui and the wonderful mechanics go above & beyond!
Bryan
Dec 07, 2022
We love this location. Always very friendly, knowledgeable and honest. Don’t know what we’d do without them!
Lisa M
Dec 06, 2022
Everyone at this location was attentive and competent.
Paul L
Dec 06, 2022
Friendly , fast and efficient service
Bob M.
Dec 02, 2022
Very pleasant check in and service done quickly as promised.
Lynn
Nov 25, 2022
Staff is friendly and helpful
Brubaker A
Nov 18, 2022
Jackie the individual in Charge is Excellent in her knowledge of what's wrong with my vehicle and communicates it so I understand what she's stating so I Make a good decision, not a duh I guess so. Communication is essential in running a BusinessBruce
Anonymous
Nov 17, 2022
Great communication and honest service
John N
Nov 16, 2022
Prompt service
J.C.
Nov 11, 2022
Staff is always professional and friendly. Explanations of services are clear.
RV
Nov 11, 2022
Quickly dealt with finding and fixing my flat tire
John L
Nov 09, 2022
Very professional personal at this MidasShould be thankful you have such a good staff
Terry P
Nov 08, 2022
Fast, friendly, and professional service.
WilliamH
Nov 07, 2022
Jackie and her team at the Westbrook CT location are always friendly, welcoming and completely professional. After years of being their customer, I can say that I wouldn't take my car to anyone else now.
Bcaff
Nov 03, 2022
Fastest oul change ever! Front desk staff very friendly too.
Anonymous
Nov 03, 2022
Front desk woman very helpful and cheerful
Patricia R.
Nov 01, 2022
Been a customer for years...always honest and efficient service
Rick Q
Oct 27, 2022
The owner is great, and has great people
Stephski
Oct 19, 2022
I enjoyed the desk personnel as well as the technician who explained things to me.
Joe F.
Oct 13, 2022
I suspect a vehicle I had been bringing in for oil changes was not being lubed. I'm not confident that the vehicle I'm bringing now is.
Leslie P
Oct 12, 2022
Everyone at this location is friendly and knowledgeable. They stand behind their work and are dedicated to excellent customer service.
Alan S.
Oct 11, 2022
Always professional, courteous, and friendly. They have been servicing my vehicles for several years.
graceK
Oct 05, 2022
My vehicle broke down and I had it towed to Midas. I forgot to call ahead and tell them the car was being towed there, but they were able to take the car right in when we got there.
Marco
Oct 03, 2022
This Midas location is managed extremely well. Employees are friendly, knowledgeable, reliable. Top level service here! Very trustworthy, which is so important when you decide what businesses to patronize.
DR
Sep 17, 2022
They are simply the best.Very clean and professional and explain things very clearly.They have a nice outside covered area to wait.I have used them for many things and am always very satisfied.
Ken
Sep 10, 2022
I think midas is over priced. I got a quote for replacing a oil pan that was noted as rusting..$1700. I went on line and saw the avg time to replace an oil pan was 3 hours pluse parts. I my search I also saw the avg cost for that servic was around $700 I went to a local garage and got a price of $965. Dah...
Frank.
Sep 06, 2022
Friendly..prompt
Anonymous
Sep 02, 2022
That has been my usual experience in general.
Anonymous
Aug 31, 2022
Professional service provided in a timely way and at a reasonable price
Sub Service
Aug 31, 2022
Had 4 tires put on car.Quote said complimentary alignment Ct.When car was do I got billed 129 dollars for a alignment no one told me that the car needed a alignment.not very happy
Wiley
Aug 30, 2022
Everything was communicated clearly, and my vehicle was serviced promptly and thoroughly; This Midas is my location of choice for any auto needs. It’s simply the best, and always reliable and friendly.
Kim W
Aug 25, 2022
Staff is very friendly, they did what was asked, no up selling!
Phil
Aug 17, 2022
Great service!
Bob Swan
Aug 05, 2022
They always are 100% in how they service my vehicles.
Marie C.
Aug 04, 2022
Overall the experience was great! Thank you
Cee
Jul 29, 2022
We’ve been going to this Midas for years because customer service is excellent. Jacqui and Jeff know their stuff and they are honest and trustworthy. Tricia also is great. We feel we will not be ripped off here. We have referred lots of people to use this Midas location and we are loyal customers. That’s what happens when you provide their kind of service!
Alan S.
Jul 26, 2022
I’ve been a repeat customer for several years. Jackie runs her business in a way that’s professional with friendly and knowledgeable staff.
Anonymous
Jul 23, 2022
My husband and I love Jackie. She is so friendly and knowledgeable. It is a pleasure to work with her. We would not go any where else.Tama B. & Brian C.
Mark D
Jul 18, 2022
Jackie runs a tight shipBeen going there for many yearsThey can fix anything
Dennis M
Jul 13, 2022
Front desk is friendly, professional and well run. Bay technicians work nonstop. My car’s interior is always left clean.
Jeff L.
Jul 07, 2022
Staff and particularly the manager are very knowledgable, professional and accommodating. I have been going to this service location for years because of these factors.
Kim
Jul 07, 2022
Staff has always been friendly and helpful, Time spent has usually been less then stated which is always a nice surprise.
Jeff F
Jul 02, 2022
Very efficient, Very Nice personnel, Finished work when they said they would. Just an overall good experience
Jack
Jul 01, 2022
Simply Quick Service
Mazzoo
Jun 30, 2022
Friendliness and professionalism of the staff. I thought the price that I paid for the service I received was great.
Sandy J.
Jun 29, 2022
Have gone to that Midas for many years. Always great service and friendly people.
EC
Jun 28, 2022
Carmella and Jackie and Tony accomodate my husband and me, who are handicapped, in every way possible. But it is their cheerful friendliness that helps us the most--and flawless car service. It's so fine that they know that we love our car.
Anonymous
Jun 27, 2022
I have been a customer for at least 10 years.Everyone there is very professiinal .
BJ
Jun 23, 2022
Always friendly, reasonable price, and don’t push other add on repairs
Jonathan
Jun 23, 2022
Tony and Carmella were very helpful.
DMK
Jun 23, 2022
I am very satisfied with Midas service. They are very professional and friendly too!
Kb
Jun 11, 2022
This Midas location has a great manager .
Bob Swan
Jun 06, 2022
I have never had a bad experience with this Midas. From the time you are greeted on entry to getting into your vehicle. Never an issue.
Mazzio
Jun 02, 2022
They took my car in when it was convenient for me and finished the work on it in a timely fashion
Mark Desmond
May 21, 2022
Like the waiting tent outside because of covid
Franco
May 21, 2022
The westbrook CT team is always pleasant and explain things clearly. The front office team makes you feel welcome when you wait.
Sally
May 19, 2022
Honest people and great work
Jonathan K
May 18, 2022
Long time customer. we have older cars. Like to have use of a loaner when my car is in for service. This took about a 10 calendar days because one part did not work as it should and it was returned.
Mary G
May 17, 2022
Jacqui is highly competent & professional. I trust her completely. She is constantly on the move, checking in with her staff & welcoming customers. She keeps customers updated on car repairs.
Jeff L.
May 16, 2022
Appointment was easy to make and drop off system works well. Have been going to this Midas for many years.
Bob C
May 10, 2022
Jackie and the crew have never been less than 100% in how they take care of my needs. KUDOS to all.
Claudia W.
May 09, 2022
We are loyal customers to this Midas shop because the managers and employees care so much about customer service and the job they do. They are honest, professional, courteous. They work hard to make customers happy!
J V
May 09, 2022
I bought tires from this station and they have changed out my winter to summertime tires. I was given a discount on the service because I bought their tires. Also the service rep was extremely patient with a difficult client ahead of me. I was impressed with how she handled the customer with respect. I highly trust this Midas they have worked on my cars for over 20 years.
d. Harris
May 06, 2022
I have used Midas service for more than 15 years & have always found a friendly environment, knowledgeable staff & detailed explanations about the work done on my car.
Mark M
May 02, 2022
Staff is friendly and courteous. Costs are much more reasonable than that at a dealership. I depend upon my car for my work traveling over 40,000 miles a year. I feel that the Midas staff give me always there a professional opinion on any work that needs to be done keeping me safe
Darcy G
Apr 30, 2022
Total professional, friendly, knowledgeable staff. Felt extremely comfortable and secure my vehicle was in the very best hands. What can usually be a trying experience was a welcome one at Midas.
Jeffrey P
Apr 28, 2022
Overall Great Service.
Micah
Apr 28, 2022
Everyone at this location is so friendly, courteous, and professional. Beyond that, they treat us like family and take care of our vehicles the same as they would their own. I'm always happy with the service; I come to this location instead of going to the dealer because Jacqui and her team are fair, honest, and just the best at what they do!
Ken J
Apr 12, 2022
My car broke down the other day. I had to have it towed to Midas. Talked with Tony on the phone he explained what would be done. By the the I got out of work get stuff out of Tony had addressed and fixed problem. A fantastic place for auto repairs.
Audrey
Apr 08, 2022
Everyone is always very friendly and helpful, especially Jackie who is just amazing!
Bob C
Apr 04, 2022
Jackie and the crew outperform on everyone of my visits. KUDOS to them all.
Lourdes
Apr 02, 2022
Quick and easy emissions test. Lady at front desk was real sweet, friendly and professional. I also enjoyed her Easter decor.
Chris B
Mar 26, 2022
Jackie is amazing. She gets to know her customers on a personal level is the main reason we bring our cars in for service. She truly understands the meaning of treating your customers like family and is a true asset to the Midas company.
ec
Mar 22, 2022
Jacqui, the manager, Carmella, and Tony [the mechanic] are like family, to everyone who enters.My husband and I have become handicapped--the Midas crew cares for us in both physical and heart-felt ways, they are so caring and considerate.They should run the country.
Marilyn W
Mar 21, 2022
Great service, friendly staff, competent
John
Mar 18, 2022
professional, courteous, prompt service
Franco D
Mar 18, 2022
It was easy to schedule- got a courtesy car while mine was being worked on. Only concern always is labor costs - they are high. I love the group in Westbrook CT and trust they will steer me in the right direction.
Sandy J.
Mar 17, 2022
Already wrote a review. Thanks Sandy
Lisa GK
Mar 05, 2022
This Midas shop has proven themselves consistently on professionalism, competence, incredible service & friendliness for the past 15 years since our first date of service when we moved to CT from out of state. We don't bring our vehicles anywhere else it's something Midas of Westbrook tells us they can't do & then they give us trusted referrals elsewhere (ie transmission work). They are always friendly & in my experience have always done any & everything possible to make us happy/meet our needs.
Bob
Mar 01, 2022
Friendly employees.Expert service.Reasonable prices.
Lynne M
Feb 28, 2022
I been coming here for service for a while. This place is very reliable people are friendly they do great work. I Trust them! I will be back IAlways tell people to come to hear! Very Dependable Thank you!
Mark M
Feb 26, 2022
Took me in right away. My car was done on time. Staff is friendly and communicates problems with my car to me in a manner that I can understand
Big Green
Feb 26, 2022
The staff and mechanics there are always very happy, friendly, courteous. They know me by name take all of my concerns with my vehicle very seriously. They have never steered me wrong. It is actually a pleasure to go get my car serviced, whether there is something wrong with it or not.
Swan B
Feb 22, 2022
Jackie and her staff always professional when I am in for service. KUDOS for great service.
Joseph P.
Jan 14, 2022
"Jacqui and her experienced crew are always on spot with their honesty, service and taking over the complete need. Always super friendly no matter what, they are always willing to work hand in hand with the customer, so all are completely satisfied. From a "
Sheila C.
Nov 19, 2021
It's always a pleasure to come to Midas in Westbrook. No muss or fuss and excellent service!! Love the crew!!
Tony F.
Apr 27, 2021
Very nice job.
Gerald Z.
Apr 12, 2021
"Always good folks to help out with our cars..excellent ,good listener, and always clean and safe placethank you"
anonymous
Feb 15, 2021
Friendly and got me in fast!
April G.
Feb 04, 2021
"The staff was very courteous when I made an appointment prior to my visit. When I arrived staff was professional and courteous. They took my vehicle right in, gave me an estimated time for completion, kept me updated via text of process as well recommendat"
George S.
Feb 03, 2021
"I have been going to Midas in Westbrook for years and have always received excellent support. Their prices are competitive and they let you know what your car needs, when it needs it, etc. They do not pressure you into getting service you do not need and"
Beverly A.
Jan 26, 2021
Had my emissions test done today at the Westbrook Midas. No appt. was necessary and I was done in less than 10 minutes. They even put air in my tires for me. Excellent customer service.
anonymous
Jan 17, 2021
All the employees were super friendly. Took car in for emissions testing and was in and out within 15 minutes.
anonymous
Jan 12, 2021
As always, THE SERVICE AND TREATMENT i RECEIVED AT Midas in Westbrook was superb. The job was done efficiently, at a reasonable price and I was treated like an old friend! I will recommend the service there to anyone and everyone!
anonymous
Jan 11, 2021
I have been a loyal customer at this Midas location (Westbrook, CT) for 25+ years. I always get excellent and fair service from highly trained and certified professionals. Excellent management makes it all happen.
anonymous
Jan 06, 2021
Excellent service at fair price
anonymous
Dec 23, 2020
We went for a simple check for low tires and a windshield wiper. They treated us like royalty! Will recommend them to anyone and everyone!
Lee H.
Dec 08, 2020
"While my service was great as always, this store?s mask policy needs to be re-evaluated. While I?m am not against the mask policy itself, I am extremely aggravated that a person is not allowed to consume a beverage while inside the building. I work at the "
Sheila C.
Dec 08, 2020
They went t above and beyond to help me. Fantastic!!
Richard C.
Dec 02, 2020
Came in for testing. Immediate 1 2 3 in and out. Very friendly.Nice welcome. Good job!
Denise M.
Nov 09, 2020
Ive been going to this Midas for many years now and have always found the staff to be friendly and courteous and the work always completed in an efficient and timely way.
John M.
Oct 13, 2020
I called Monday night at 4:10 asked if they could look at fight front tire that was loosing air they close at 5:00 and was busy she said bring it in. They ended up replacing the tire valve on tire and was done in 15 mins . That?s how you run a business. Gr
John M.
Oct 13, 2020
I called at 4:10 on Monday to have a tire repaired on my wife?s Honda they were busy and close to closing . She said bring it in and I did . They replaced the tire valve in 10 mins . That?s how you run a business. Great place
anonymous
Oct 05, 2020
Service was great. Price seems very reasonable.
Lauri S.
Sep 15, 2020
The team at Midas consistently provides honest service (no surprises). They are very thorough ands courteous.
anonymous
Aug 19, 2020
Good place for inspection
Diane P.
Aug 18, 2020
"My husband and I have been using Westbrook Midas for years! Jackie the Manager there is great! Accommodating, helpful and full of life. She makes your visit there a great experience. I use to take my car to the dealership and they would always find somethi"
anonymous
Aug 07, 2020
Took us very quickly without an appointment.
anonymous
Jul 25, 2020
Great service, people as well as so clean!!
anonymous
Jul 17, 2020
Excellent, efficient and friendly service. In and out in ~15 minutes.
Mary P.
Jul 02, 2020
Outside area to wait. Everyone wore masks.Fast. Cheerful and polite employees. Person came out to explain what was done.
Sheila C.
Jun 15, 2020
"I was very happy with the best service for my Saab. Also the customer service was outstanding. The technician Tony loves Saabs and knows them very well which makes my decision very easy. Then with the pandemic, I live close by Tony dropped off my car to me"
Carol H.
Jun 06, 2020
I was very pleased with the service & the staff. I was not kept waiting at all. The staff were very nice & helpful!
Barbara M.
Apr 22, 2020
You have always done a good job for me. Thank you for your wonderful work. Hope that the covid19 Virus will be gone........for ever. Five stars for sure!!!
Barton B.
Apr 10, 2020
"I own a 2005 Mercedes Benz SLK55 AMG with about 74,000 miles. I?ve only owned it for a year. It?s a very complex car, way beyond my feeble brain, but with a 350* page manual, I?m learning... I have taken it to my closest M-B dealer (25 miles) for service, "
Ted N.
Apr 01, 2020
"Always a pleasure to visit Midas in Westbrook, especially when I wish it wasn't necessary. Never a long wait, always a friendly waiting room.Ted Nelson"
Lynn G.
Mar 28, 2020
Every one there is helpful and the work is always done right.
Jim C.
Mar 25, 2020
"I wrote a bad review the other day believing I was fooled, when an honest mistake occurred. The owner Jeff called me personally and apologized, and had nothing but praise for his employees and company. I was quick in my judgement, mistakes happen! But it "
Jim C.
Mar 23, 2020
"Had my oil changed here in my wife?s car before a trip. Usually changed at another local shop, who dates their Napa filters. Paid for an oil change and Midas didn?t even change the filter! I just had an oil change at my local shop, and their dated filter w"
Charles C.
Mar 06, 2020
Great service!
Michael G.
Feb 03, 2020
Great job thanks
Gerald G.
Jan 22, 2020
Great service and product all delivered with a smile
Timothy W.
Jan 07, 2020
A place that you know will be honest with you and works with integrity. Very friendly and welcoming.
Steve W.
Jan 07, 2020
overall very nice job and professional environment.I was treated very well by employees
Lucille C.
Dec 11, 2019
"Efficient, friendly, and recommends only what you need. Love that the manager is a woman and knowlegible"
Jeff D.
Nov 27, 2019
Awesome service
Cathy M.
Oct 29, 2019
Courteous and Competent - helped me submit a refund coupon that was a nice surprise
John N.
Oct 26, 2019
Fast dependable service.
John M.
Oct 26, 2019
It?s alwasy a pleasure to stop in at your place of business. Love going there for any work to be done ?
Mark M.
Oct 22, 2019
Get service in a timely manner
Ted N.
Oct 16, 2019
Always great service with a personal touch.Thank You Westbrook Midas!!!!!Ted
Douglas F.
Oct 13, 2019
"Diagnosed my problem, came up with an exact price to fix it. Did it quickly and well. Very capable people work there - from the customer service team to the technicians - Jeff the owner should be very proud of his whole team. Always trustworthy."
anonymous
Oct 12, 2019
Emissions was fast and convient
Phillip H.
Oct 08, 2019
Repair to tire was carried out in a timely fashion! Was very satisfied!
Dennisanne S.
Sep 27, 2019
"Professional , courteous, and friendly. Have used more than a few times for various reasons. "
David R.
Sep 24, 2019
Would return in future. Will tell people Westbrook location very good to have vehicle serviced..
Joe F.
Sep 20, 2019
I wish more information about what tech may see is given to me.
Paul W.
Sep 19, 2019
"The crew at Midas provide superior mechanical services at reasonable prices. Five stars isn't enough, Ten stars to Jackie and the crew."
anonymous
Sep 18, 2019
Great service - would not take my car anywhere else
Christian H.
Sep 08, 2019
"I had my 2011 Mercedes GLK 350 brakes done with new LIFETIME WARRANTY pads, 4 rotors resurfaced, and brake fluid flush and fill all quoted for about $400 less than the dealership quoted. Plus, I had $60 in coupons from the Midas website making it significa"
Carol S.
Sep 06, 2019
The soft tire problem was found and repaired quickly while I waited. Thank goodness a new tire was not needed. Thank you so much!
anonymous
Aug 26, 2019
Love Jackie shes so knowledgeable
Mark M.
Aug 23, 2019
Great work done on my car.
Lynn H.
Aug 21, 2019
Jacqui manages an exceptional crew of talented mechanics. Midas of Westbrook rocks! Wouldn?t go anywhere else.
Donna H.
Aug 11, 2019
"Emission testing, most important is the way they treat my car or truck, second time is always a factor, both were very good.Thanks"
George S.
Jul 06, 2019
I have been bringing my vehicles to MIDAS in Westbrook CT since shortly after moving to the shoreline. After trying a few shops in the area and not being satisfied I went to MIDAS and have been with them since then (over 20 years). They let me know what
Lisa R.
Jul 06, 2019
The price advertised and quoted doesn?t include the oil filter so my bill was higher than quoted. That is deceptive. My dealer charges less.
Jeff D.
Jul 02, 2019
Awesome place. Thanks so much.
Doug J.
Jun 27, 2019
Midas in Westbrook is the greatest auto service center I have ever had work my cars. They have worked on my last 6 cars. I will never switch.
Douglas F.
Jun 18, 2019
"You have always been honest, straight-forward, skilled, efficient and fair priced."
anonymous
Jun 18, 2019
Quick and easy but be sure to make an appointment! Walk-ins are hard to get.
Jacqueline C.
Jun 16, 2019
"The very best service, caring and fantastic mechanics, especially Jackie."
Jeff L.
Jun 15, 2019
"As always a very professional and courteous staff, with work one in a very timely fashion."
Walter T.
Jun 10, 2019
Excellent service and friendliness.
Lynn H.
Jun 08, 2019
Excellent customer service and skilled technicians every time!
Lucinda F.
Jun 05, 2019
"Fast, professional and polite!"
Antonella V.
Jun 03, 2019
1st time ever that I used received service from a place other than my family's establishment. Couldn't be happier. Trust them 100%
Bill P.
Jun 02, 2019
SO my mom had her oil changed and tires rotated they said she needed brakes immediately they were very bad they quoted her $700 without rotors that would be extra if it needed them I ordered rotors and pads from RockAuto for $58 with shipping took the car
Dennis R.
May 03, 2019
Very friendly and trustworthy
Joe P.
May 02, 2019
Always friendly and most professional with excellent all around service.
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Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
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