Easy schedule, Friendly staff, don't have to wait for long time & mostly happy with their job done, highly recommended.
Dave and his staff at Frederick MD Midas went beyond my expectations in maintaining customer loyalty and satisfaction. Communications were easy to understand and frequent. Dave addressed my concern over a prior experience and again went beyond my expectations that surprised me. The staff truely had cusotmer satisfaction as top of mind. I will continue to be a long time customer.
Fast and easy. Great service. Very timely. Keep up the great work
I have another work that needs to be done to my truck. I would like to get a super great deal on the job.
The associates professionalism and knowledge of the work that needed to be completed. The front check in desk associate was wonderful. Work was done in a timely manner.
I needed my front brakes replaced (pads and rotors). Dealership was asking $1,900. Mr. Tire, across town, asked for $1,600 (along with another $180 to change a headlight bulb), Midas got the job done for $800. The price seemed fair for my vehicle and the crew completed the job quickly
I was completely satisfied with Dave and Mike. They informed me of a lot and bring a female, we have to be cautious with being taken advantage of. Not only was they AMAZING, Dave went the extra mile to change my key battery…yet he taught me how to do it on my own. Great team, and highly recommend.
They are the only ones that I trust.
Because any time I need work done it is done professionally and when I get a price quote that’s what I pay
She was very detailed about what was going on. Very personal and friendly
Everyone was very nice and professional
Manager was very polite, knowledgeable and helpful. A+ customer service!
The assistant manager, Lyndsey, was extremely professional and courteous. When I made the appointment online, she called and asked if I could come early. She explained the necessary maintenance and why it was importance. I felt like a valued customer; other shops I’ve been to in the past, that is not always the case.
The visit was delightful.
The friendliness of the staff especially Lindsey bright smile warm welcome and the concern, knowledge and accuracy of the mechanic. I was highly satisfied and felt so comfortable .
They were quick to deliver my new tire and they were able to put my new tire on within an hour. The front desk lady also came outside to assist me before I walked into the building. It shows they really care!
The staff at this location was fantastic. Both knowledgeable and friendly, they answered all my questions and addressed concerns without being pushy
Repair was completed promptly and the quality of the work was very good. The technician who did the work pointed out a likely need to deal, at some future point, with a crack forming in the exhaust manifold, but there was no attempt to sell me on anything which was unnecessary ( a problem I have experienced elsewhere).
The price of oil change was reasonable. the appointment scheduling was breeze. I got text, email and on arrival I was greeted well. I was able to use the coupon as well. I was given the time estimate which was reasonable too.
The customer service of the staff during my appointment, Highly professional.
oil change prices went way up and i have 3 cars to do...
Excellent service, fair price.
Cost of parts were expected but the labor was very high
The cost for labor is way too much. I sure don’t make $100 per hour.
I already explained it to you by answering your questions.
I just dropped off my vehicle today for replacement of coil/spark plugs & fabricate/repair the flex pipe as part of muffler/exhaust system.
I went in for a rear brake service at this Frederick Location. The gentleman explained very clearly what things needed to be done asap and also what can be done at a later time. I will definitely return here again for my brake service next time. Highly Recommended!
Midas is 100% the only place I will be taking my car from now on!! Everyone I worked with was so so kind and patient with me, and it made what was a very stressful situation so much easier to go through. Everyone was super chill and personable, David was especially fantastic -- he walked me through every step of the process and helped me plan out what I needed to do and how and where and when. I can tell they really want to help people and I'm so excited to have a place I know I can go to and receive like genuinely awesome services. Highly highly highly recommend!!!
The lobby needs a FULL make over. New chairs, floors cleaned, appointments shouldn't take 1.5+ hrs for a waiting and standard oil change
Great employees. And great communications and there was an issue with parts appreciated the price, the value, and mostly the people.
Waiting room and CLEAN. They had a coffee station. Employees were friendly. Was able to use a coupon which was even better
Great service. Friendly. Efficient.
Service was amazing. Really great work.
Dave D. Was awesome it was quick and the waiting area was super clean, well definitely return.
I think providing more details to your customers and maybe giving them some other options for fixes would be a wonderful way to make this better.
Took care of everything. Amazing job!
"Took advantage of a female and over charged for an alignment that should have never been done. Poor service, hung up on me several times and should be reported."
This midas is the best one great people and very honest they do not try to rip you off they tell you exactly what's wrong and they don't try and gage you thank you all for being such a great place to bring my car
Had my oil changed the the team at Midas did a great job! Will be on the top of my list when automotive service is needed.
I love how you stay in touch during the repairs and notify me of any changes
First time I had issue no other auto would repair my car without offering change everything about car for over 2000.00 bucks.i came to Midas at 1002 w. Patrick st. They gave me honest answer and great deal fix small problem that only cost 100bucks with my
Service was slow, inefficient, and they forgot to rotate the tires. When I asked about the rotation, they asked me if I could come back later. I will not return to that Midas location for any type of work on my vehicle.
"The person on front desk was very offensive, didn?t explain anything, said that he is not going to do service on my car because transmission fluid is leaking. I needed to change oil on my car to synthetic oil. He didn?t want to work on my car. He"
"I found the store to be fair when it came to pricing to do work on my car. Very professional in dealing with me/ knowledge, timely in finishing the job. I will be going there in the future to with my vehicles. "
Dont know we're to begin but they should have never let me leave after 400 just in labor. Dont get broke down in Fredrick Maryland during an ice storm
Great Service by a qualified staff
"I have been having a noise in my car when driving and turning and car not staying safe as the noise sounds when turning right. After others investigated the problem several times over the last month, etc.. DJ finally found the problem and showed me as othe"
"My headlamp bulb was burnt out and as I have a long commute, drive AM & PM in the winter darkness. Midas was responsive and did the replacement immediately at a reasonable price to get me going- thanks! "
Excellent Work on my vehicle Thank you
Great people to deal eith
I needed a forward pipe cut to length and this shop helped me out without hesitation. Fast turnaround .Thanks a million!
"Went in for noise under car. Manager was very helpful, efficient, informative, excellent attitude. They inspected under car, made adjustments, and put air in tires- great service with a smile. Highly recommend. "
Excellent service and customer service
Always great service at Frederick Midas... Thanks Dave and his crew.
On time appointment. Excellent service.
"MJ hooked me up! I walked in and needed some help with my headlight, it was almost dark so I need help quick and he didn?t hesitate and helped me fix it!! These guys are awesome I highly recommend them!! Thank you so much! "
Completed in a timely manner with good service at a good price.
I love getting my car serviced at this shop. The pay attention to detail and provide great customer service. Thanks so much, MJ and Dave!
good fast service assistant manager M.J. was awesome very professional and patient awesome place awesome people
"I'm not from the area - was traveling to be with our daughter for the birth of her 5th child. Brakes went out on my truck. Midas in Frederick, MD took my vehicle right in, checked it out (needed a rear axel brake line), knocked out the work, and even gav"
Great as always... They always get me in and out quickly.....
"I just want to publicly thank Menjou for the top-notch incredible service he provided me last night. I had just dropped off my daughter at class when the check engine light came on. I pulled into his parking lot at a few minutes after 6:00pm, and even th"
"All I can say is that if there were another Midas close by I would go there instead of the Midas here in town. I would also recommend that people make sure they have all of their car parts (wheel locks, valve stem caps...) back in their possession before l"
Done in a fast time as I was told
Nothing short of excellence was the service I got from Mr. Trifone. He went above and beyond in helping me out and didn't even charge me. I was driving from PA to NC when undercarriage shield of my civic detached and I Had to get it removed. Mr. Trifone we
Great job by assistant manager M.J. in getting my special order tires on and aligned yesterday! He went the extra mile to test drive my car and recheck my lugnuts before I left! David one of staff was friendly and informed in his help too!!
Excellent service every time I go.
MJ and the A1 mechanic working with him today provided me with above-average (and above my expectation) service in repairing my leaky exhaust system!
Great job done by the technicians
Service was expeditious and thorough.
These guys always tell me what I need and what I can get away with waiting on...always fast to get me in and always dependable. Love them!
I've always had good service but the last time I got a front end alignment. Left out notices it was pulling to the right I brought it back in to have them correct. But my vechile still pulls to the right now they are like we need you to drop it off my only
The Techs did an outstanding job on my needed service and the repair has greatly improved the life of my vehicle. Definitely will use this shop again for other auto needs/repairs.
"I was passing through town and noticed that my oil was low. I called the closest Midas and MJ?s welcoming voice answered my call. I pulled up, got immediate service and met the friendliest crew I have ever experienced. I wish I was from the area! MJ hooked"
"I've been taking my cars to this place for years and never been disappointed. All these guys know is helping their customers. Reliable, knowledgeable, professional, and friendly, they would go extra miles to help you with whatever car issues you have. They"
Everyone was professional & knowledgable. The cost was very reasonable and repairs were finished timely. This is my new go to place for all my car's needs.
Great service, fast service
This shop is great. They are always available and eager to work on and fix my car. Thanks so much! MJ and Dave are great managers!
"I been going there for about 8 or so years. I have already recommended my mom in law, brothers, sister in law and a few friends to use this Midas. They usually save me a few dollars then other places. So keep up the good work Midas. "
"My van was damaged badly after hitting on the curb. The guys in Midas Frederick inspected it carefully and provided a reasonable estimate, The manager Menjou Claggett on his own offered some coupons to decrease my expense. After repairment and alignment, I"
Great job with the oil change
What to give a shout out to MJ by far the best customer service I experience ever time he does service on my car he always has a smile on his face I would recommend everyone goes to Midas you won?t be disappointed
"Best service ever, quick in an out...I see a team working together.."
Ripoff. Try to charge for things that wasn?t needed. Took my car in full working order and next thing it was shutting down while driving. Avoid this franchise.
"We took our car to Midas Frederick on a friend?s recommendation. Dave and his team immediately assisted us with a smile! They were efficient and effective. Not only did they fix our car, but they went above and beyond to keep us informed of costs, timing o"
Guys are attentive and knowledgeable. Fast also.
"The folks who work here are always kind and clear about my repairs. They never force or encourage me to have extra work done, and they answer all my questions with a supreme amount of patience. I appreciate their hard work, and my car runs better because I"
Service was very quick. My car was in and out and back on the road in a short amount of time.
Great job! I did preventative maintenance.
They did a great job and checked my brakes.
Great service.. no issues
Service was fast and well done.
I've been going to Midas for about 10 years. The guys there have helped me every time and taken care of every vehicle I brought in. Thanks guys!
great service and was done in one day pick up truck before they closed
"Great customer service, as i have been getti ng from Dave and the guys since I started coming here in the spring. Work always don e correctly. Never try to oversell me. Will continue to come back, regularly!"
Brake Pads Replacement - Front TOTAL COST ESTIMATE FOR ZIP 21702 should be $165 to $190 but I was changed $380 with oil change. I was changed over $100 extra.
They?re my go-to shop for auto service.
Great shop, Great prices...
I worked with two guys during my visits. They were both so unbelievably nice and professional. They explained everything and made sure I knew the process. I would recommend this shop to anyone who needed repairs.
"Julio was fast, professional and greeted me with a Smile!! This place Is wonderful so thank you again! "
Work done well. Trust them
"I was pleased with customer service they do try and make you feel important !! The problem is my vehicle ,they didn't fix the problem so I have to find a new shop to fix my car, the mechanic needs to spend more time with my car ! He told me to take it to a"
I recently had an oil change and a service fuel tires brake check up On my way home my air conditioning was feeling warm. I looked at the coolant reservoir and it was completely empty. I am concerned that the other fluids were not checked nor the brakes
"These guys are awesome. Took my Silverado there for exhaust major leakage to look at, they quoted me a great price, & had me on the road again within an hour. Saved over $1000 from hometown garage quote, that wanted to pretty much install whole exhaust sys"
"Love coming here. Always friendly and willing to help, and remember your face. Just overall wonderful service and great people. The only place I bring my truck for a fix. "
"The Management and team of employees are wonderful, they are experienced, honest and fast! I would be happy to send my friends & family here for service! Thank you again!"
The techs were very cold and unfriendly. Gave no feedback. I will not return to them in the future.
"DO NOT BRING YOUR CAR TO THE MIDAS ON ROUTE 40 IN FREDERICK MD!! THEY ARE A BIG RIP OFF! AFTER LEAVING A $100 FOR REPAIR, I DECIDED TO GO TO A HONDA DEALERSHIP TO SEE HOW MUCH MORE THEY WERE. I CALLED MIDAS IMMEDIATELY AND TOLD THEM NOT TO ORDER THE PARTS,"
The service was good in MIDAS. They fixed my glove box well and they took very less time. The customer support person was good. Only thing which I did not like is, when they fixed the Glove Box lid they made the my car seats dirty with grease. Also when they updated the mileage in my carfax history it was wrong
very friendly staff very flexible payments brought my own oil only had to pay $20 for a change and tire rotation can't beat that
Horrible customer service. Bad attitudes. No attention to details