Clean the customers vehicle of oil smudges after completing the job.
Prices are extremely high for not to give discounts, especially for senior citizens.
The left rear shock was not bolted in completely.
After I sat for 3 hours they told me I have to come back the next day because they ordered wrong brakes. This caused me to take off work early for 2 straight days. No discount or anything given for this error. Plus this caused me to drive with bad brakes for an extra day which could be dangerous.
Complete the work on my CV axle. I purchased the part and they did not put the part on. I still have my old CV axle and they did not put the part on that they said they were going to. They did not do the job.
Great Staff, quick service. My first choice for oil changes
Very professional knowledgeable staff.
I wish they would have called me when my vehicle was ready. I was waiting fie their call at home for hours.
I came here with a serious brake problem and was advised that it would not be safe for me to drive. The mechanic, Freddie, who usually worked on my vehicle, said that he would be off the next day but would do it on Wednesday. The manager called me the next morning stating that Freddie had diagnosed the problem before he left for the day and that my truck would be ready by close of business on Wednesday. Imagine my surprise and gratitude to find out that Freddie had come in at 6:30 am to work on my car and called me at 9:30 am to complete the job so that I would not be without transportation any longer than necessary. There are closer Midas offices to me but I always go to Temple Hills, MD because I believe that they will be fair to me and not try to sell me services that I do not need immediately.
Limited number of service personnel on duty.
I only came to this location because the brake repair that was done on my vehicle was still under warranty, and it was the second time I had to come to get the same issue resolved. At first the tech tried to get me to delay my repair. I had been trying to get an appointment for a month and was determined to wait for it and get the service same day. He then told me he would replace my rotors for free as a favor (not warrantied). I had calipers, rotors, and brake pads replaced and shouldn't have so many issues in 6 months.
Service was great. Price was within my range.
I have been coming to this Midas for over 10 years. Freddy is an excellent mechanic to work with. He is the only mechanic I trust with working on my vehicle. He is very professional, very detailed about what is wrong or not wrong with your vehicle. He is honest and he does GREAT work on your car. As long as Freddy is here, you have a customer for life.
The Technician that serviced my car was sympathetic to my needs and was very honest and answered any questions and concerns that I may have had.
The staff is courteous, they explain pricing, it was a good experience, perusal. I am a long time customer, and I have always been pleased with the service. Freddie is the "best"!
Carrie, The one that checked me in was so helpful. I do not have time to set up an appointment but they were able to do both service exceptionally. I will always choose this location because of service and professionalism.
This is the second time I have brought my car to Midas for service.The first time I was pleased with the results Im sure I will feel the same about this visit.
I had oil/filter changed, general review of brakes, tires and cost estimate of future work...employees are always helpful considerate and knowledgeable that goes a long way in keeping me a returning Midas customer.
They service technician explained the problem very well.
did only what was needed, did not try to up sell
I have been coming to this Midas for over 10 years. Freddy is the best mechanic that I have encountered. He is very honest and does great work on both of my vehicles. I also have recommended Freddy to my friends and family.
For past six years I have been lucky to have the same mechanic to completemajor repairs on my car. He is honest in his assessments and pricing.
Freddy Ramos is the best most reliable mechanic I have known. Thank you for your Midas Business located in Padgetts Corner Camp Springs Maryland.
The associate explained the issue, gave an estimated the cost, fixed the problem for the cost.
The mechanic and front desk representative was professional and shared good service knowledge with me.
Been coming to this great Midas Store for many many years and completely satisfied with the professional courteous services on all of my families vehicles! A Real Asset to the Local Community!
"Service performed as requested. Good job. I asked service agent was my wheel lock tools in the vehicle. He answered ""yes"". I had to return the next day to pickup my wheel lock tools."
"My Toyota Rav 4 had breaks that really needed changing, and the guys over at Midas made the process seamless. They even allowed me to come into the garage and see where the damage had happened with my back breaks, which made me feel like I was genuinely pa"
Service was great. I was informed about a nail in my rear passenger tire
As always good service, discussion of current problems and recommendations.
I appreciate the professional and good service I have always gotten at Allentown Rd Midas. Their maintenance checks for safety and mechanical issues is top notch.
Great time and job. Finished the job rightReceptionists were friendly and helpful.
Great service! Highly recommended!
Service was good and the employees are always very helpful
I love going to Midas because you can get the service without an . Also they do great work.
A Lil expensive for back breaks and rotors
Good Service! Friendly people!
Fast & Efficient service!
Thanks for all you?ll do..... thanks for coming to work taking risk in this pandemic
Very professional and good time services
The Service was excellent I recommend everyone go to Midas on Allentown Road and ask for Freddy. He is a excellent and reliable Mechanic who is honest and friendly and fair
They had great service and was really nice.
"Services to our cars have always been timely, and professional at affordable cost."
Wonderful staff and great customer service provided.With fair charges and prices, I employ anyone to check this location out....5*
Service was quick, professional and purchase was economical.
CJ and the Team reliable and customer friendly as usual. I will continue to use their services and recommend to all.
Had an oil change done. Ran into an issue which in CJ swiftly handled and I was VERY satisfied.
Absolutely amazing! Professional and then update you as they work on your car
Excellent job. Very fast and accommodatingMidas crew was very helpful.
They are fast and very professional.
I just love the outstanding customer service the Midas on Allentown Road provides. Only place I go for my oil changes and tire rotatations.Also the pricing is definitely a thumbs up!
Tire rotated , oil changed , air filter changed and fluids were checked.
So professional and didnt have to wait long
The staff was courteous, proper social distancing was practiced and the service was quicker than quick.
Whenever I go to Midas Freddie does a Superior job on my vehicles.... he is one of the reasons I returned to Midas.
Service was good as always. I trust them with all my major car needs
The crew was great polite and professional they did a wonderful job I will be continuing business with them.??
Always professional at this location
Quick service and reasonable prices
"Yes I would recommend this location, very professional, and very good service."
Again- courteous and professional service. CJ and the team; thumbs up.
Very polite, quick service
Great service and problem solving
"Outstanding customer service from the entire staff. Mr. Gary Lewis provides top notch customer service on my vehicle each and every time I come in. He always ensure my oil changes or any maintenance service is completed timely, accurately, and he immediate"
I love this place. Theyre quick, customer-friendly, and honest. The only place Ill go to for my car needs
Customer service is great but nevertheless my vehicle wasn't a couple days after service, now I have to take my vehicle to the original owner who service the vehicle do to an unexpected signal on my dashboard, not sure if I will continue allowing midas to service my vehicle in the future. Im very disappointed. Sometimes you have to pay more to get quality service.
CJ had good customer service and they allowed me to see what issues they needed to fix instead of just their word
My car was dropped off and completed in a timely manner but but my wallet was stolen out of my car
Thank you guys !! you always do a wonderful job!!
I have been taking my car to this Allentown Midas for about 2 years. I feel the team there looks out for my interest and take good care of my car .
Brought my SUV in for an unscheduled oil change yesterday. I notifed staff that I had 2 service messages on my digital display: wiper fluid and tire pressure were both low. The staff stated both would be addressed as part of the 20 point inspection and f
The service was good the customer service was great. I thank Midas for the help.
Midas was able to schedule an appointment on short notice. They were courteous and professional
"I will continue to patronize Midas of Temple Hills. The cost of repairs stretches the budget, but the professionalism of staff, workmanship of mechanics and timeliness of repairs is reason to return."
Very nice and good experience with the staff
At Temple Hills Midas service techs and mechanics are the best. Professionalism and honesty goes a long way. Only downside, cost of service is expensive. coupons help, but only so much for major repairs. I just trust the quality of their work.
Schedule a appointment got there no available technician.
Steve Allamby got me a rental car, told me what was necessary and urgent to repair. He professionally handled an issue I had with the rental department. Excellent service
They were pretty efficient. Got the work done that I needed
Service was great. My battery died at 3 pm on a Saturday. I called Midas at 3:20 pm, they closes at 4 pm. I arrived there at 3:40 pm. My battery was tested, and replaced within 20 minutes. I was out of there and on my way by 4:05 pm
I requested a appointment for 8/26/19 on 8/24/19 early that morning. Website saids someone will respond within 3 business hours. It has been over 24 hours now and still no phone call to verify if my appointment was set. I also made a appointment about 2 m
Diagnostic service was honest and upfront on potential problems and cost of fixes.
The staff is professional and helpful. I was in and out in a short period of time.
Very professional and was able to complete the work on time. Thank you
My car received the ?MIDAS? touch and I received customer service fit for a queen.
I?ve been coming to this location for at least 2 years because CJ and his team are trustworthy and do quality work. The pricing is always fair and competitive and they do what they say they will do when they say they?ll do it. I drive in 15 miles for an oi
CJ and the team at Temple Hills Midas provided professional and courteous service. I remain a loyal customer. Thanks!
Please be advised that I've been coming to this location since living in the Clinton MD area in 2007 and my mechanic Freddy always does a great job on our vehicles and keeps them safely on the road with the required repairs. We moved to Alexandria VA in 20
Mechanic did a great job on my brakes.
Good service but they left glovebox off track when they inspected interior air filter
As long as I don't have to deal with the young lady in need of customer service training, I am OK with Temple Hills Midas
The people at this location have always been friendly and take the time to explain things to you before they do anything.
Great service, knowledgeable and reliable
Oil change and trouble shooting of service light revealed a known condition of #3 & #4 cylinder rings letting oil by. Want close to 4 thousand to do ring job. No help from Honda so this will be my last Honda that I will ever own outside of my motorcycle.
"Took my vehicle in for a oil change, left with vehicle hassatanting a d cutting off, not sure if I will return"
"Made my appointment, when I got there they called my name took my car right back. Wait time was at a minimum and when I asked certain questions they addressed them with no problem...Every staff member was on POINT!!! THANKS TO ALL"
Great job replacing my brakes on my truck!
"Outstanding customer service, very professional, knowledgeable, and prompt service."
Always professional at this location. I was there 45 minutes tops. Definitely going back there for my next service visit
The staff is super friendly, fast and courteous...rare for the temple hills area but they were awesome.
"I came in because I had a window that would not go up, they told me I would have to pay a diagnostic charge. I called 30 minutes later to cancel and they said they already looked at it. I picked up the car to find out it could be one of many things but the"
As usual, honest and competent service. Problem diagnosed. Problem not resolved based on diagnostic code. Original part replaced, charged for diagnostic only, referred to dealer. Did not trump up the situation.
My family & I have been coming to this Midas for over 7 years and the service is always exceptional every time we visit. I normally have Freddy or Steve (whomever is available of the two) service my car.
The service technicians are knowledgeable and courteous.
The service and turn around time at Temple Hills Midas was very professional as usual. The advice on pending mechanical issues was greatly appreciated. Midas is my preferred service provider.
Good customer service and the employees were very helpful.
I took my 2010 Toyota Camry for an oil change. The service I received was excellent. Midas is my go to place.
Oil change was done well.
The tech was very knoledgable aand pleaasant
I really enjoyed the quick service as well as the great recommendation on how to save money.
The customer service was great and the work done well!
"Three vehicles, three years of good quality service with recommendations Temple Hills Midas- my mechanics"
Good service as usual. Service agents and mechanics work hand in hand to work done and services needed
Outstanding customer service. Would recommend.
"Excellent and professionally performed service done in a timely manner. Good overall review of the functions of the car, recommendations, and time of future service."
Good service and done in a timely manner
Adequate and professional service
I originally went in for a failed alternator and the mechanic found a hole in my exhaust which was causing excessive noise and cabin fumes. No one could determine what the problem was when i took it in for maintenance. Fast forward a few months. My altern
As usual Midas performed quality work at reasonable price with coupons. Glad to be on their mailing list. They diagnosed a serious engine problem for no additional charge.
went in for an oil change everything went quite well did notice afterwards there was some scratches on the right hand side of my passenger door:
Great job on both fronts.Please to work with ...
The staff was very knowledgeable about the issue and kept me updated every step of the way. Everyone was friendly and the work was done in a timely manner.
went by really fast! will be back again of course
Customer service was excellent.Estimated Service time was accurate.Service requested was performed as well as a total assessment of required maintenance to keep my car in good running condition was done.
"I enjoy coming here, never had any issues keep doing what you are doing. Freddy is the bestjj"
Services was awesome. Took a long time and the technician didnt get around to checking the wheel alignment as probably. But other than that, awesome
Always got an excellent service from this particular Midas
The service was very professional.
Yes I'd definitely recommend Midas to my friends and colleagues.
Unsatisfactory outcome twice, first for an emission repair related service and for air condition service. The mechanic was however accommodating and tried to compensate and make it up to me. Even though mechanical service was under par the customer service was excellent. I will continue to patronize the shop.
Serviced the car for A/C problem, each time dye test was done an paid for twice in less than a year. Each time the Dye Test was negative, but refrigerant kept leaking and I had to return the car a third time, and this time the Dye test revealed a leaking module that was replaced. After strong objection to being charged for a full service again, since it appeared I had been charged twice for a Dye test that was never done, a compromise was reached to pay for labor and not the part replaced.
"I was not satisfied with my last visit! My oil change and washer is still showing up. I assume the oil was changed, my fluids WERE not topped off. Since I left on Monday my washer fluid signal is coming up the container is completely empty. "
Expensive, but I guess it had to be done.
Temple Hills Midas is my preferred shop. Be going there for a while. 3 vehicles. Service and customer relations very good.
The Allentown Road Midas service and prices with coupons is always top notch.
I like the professionalism and fast service. This was my second visit and I will be back for all my car care needs. Thanks so much.
Great customer service and good work performed.
Pleased with the customer care and service repairs
"Ripped off incompetence.I called and told Wade exactly what I needed done to the car. I stated I would need a new back left rotor, caliper and brake pad and since I was doing the left, I would need a back right caliper and brake pad. I asked how much, beca"
I am very please with the recent brake serviceat Midas. I really trust Freddie the servicetech who have worked on several of my vehiclesover the past 5years.A Plus for this technician and service
Finally an auto service shop that knew location of and changed filter with the oil. Thanks Midas
My guy at Midas is wonderful (Freddy). He always does an outstanding job when it comes to careing for my vehicle. He's also very quick and efficient.
I GET GREAT SERVICE WITHOUT A LONG LONG TIME TO WAITE GARY AND THE OTHER WORKERS ARE GREAT.THEY ARE FRIENDLY ALSO POLITE.