Again I thought the labor cost was a bit high. But I am pleased at how quickly and easy it was to get my car.
Andrew was extremely communicative of the process needed to ensure overall quality for my car. He helped give me an idea of what pricing I was looking at before making any decisions. I was very satisfied with how fast the staff worked to get me in and out in no time at all! I will be back & will be recommending to other people!
Special financing stated any type of credit bad credit no credit financing yet I was still turned away
Very knowledgeable competent professional associates
Andrew answered all of my questions from my initial call setting up my tires and oil change. Once there Joshua kept me posted on progress and time. They were all very helpful and polite! I will be back!!
As you know everybody has limited time. I called ahead and asked how long it would be to have my tire checked out and possibly fixed and he said maybe a few minutes longer than 10 minutes. I got there within 10 minutes went in and he told me it would take at least an hour. It never takes at least an hour to get a tire checked out and fixed.
i went for an oil change and tire repair. was told that tire couldn't be repaired but then was told all my tires are old and wore and it be $600 for all four... seems sketch.
Coupon said $30 for 6 quart oil change. They said my car takes 6.5 quarts. Price was over $60 for the oil change. They performed all these checks that I didn’t request and it took forever. Didn’t tell me it would take so long. If I’d known I could’ve walked to McDonald’s and sat in there. Or told them I just want the oil change. Coupon didn’t make it clear what the service entailed. I could’ve paid less at Walmart for an oil change.
Staff very friendly and respectful. As a woman, I often dread taking my car in as staff generally will talk down to me. My experience at Midas was much different from other places. Thank you!
I am always highly satisfied with my experience with Midas. The guys at the Glendale Ave location in Toledo, OH always treat us with kindness, respect, and efficiency! They are great about getting our company cars in same day (even though I would be very understanding if they couldn't complete our maintenance same day), answer any and all questions I may have about services provided, and I think they do a great job on our cars! I will continue to take our company cars to Midas, I'm very happy with their services.
Pleasant employees and felt they were honest and didn't take advantage of an old gal like me.
Technician showed us what was wrong.
This location is the only Midas I will take my vehicle to. The staff is friendly, keeps me up t date on my vehicle work, and is done when they say it will be done. Great staff.
The staff were friendly, they explained the issue I had with my tire and were able to replace it in the next hour even though I was a walk in and did not have an appointment. I use this Midas frequently and have great service every time I need my car serviced.
They did a good job, in a good time.
Prompt response and good results received
I was very satisfied as the problem I had with my car was solved however, I noticed another issue the next day which I did not experience before. I am not sure if this new issue was as a result of what was fixed but I am taking the car back this afternoon for inspection.
Very easy to make an appointment for the following morning. i arrived 15 minutes before the shop opened and the associate still opened the door and took care of me dropping my vehicle off. Received texts about status. Will return.
Just moved into the area and wanted to get my car serviced properly. I asked for the brakes to be inspected and they took their time and did a complete inspection for me as well as an oil change. Mario talked to me during the process and explained everything and everyone was very friendly. It made me feel comfortable knowing that they took the time to check everything over and let me know what work will need done in the future to keep my car running smoothly. Will definitely be back and have made me a loyal customer. Thank you!
I Expressed How I Had Just Got Off Work And How Time Was Important Me Gavin Insured Me That He Could Get Me Taken Care Of Quickly. I Got There At 8 Something And Was Done Be 9 Something. He Kept Me Updated And Was Very Truthful.
Price was fair, work well done and staff was friendly and efficient
I wanted my tires rotated and they said I didn’t need it yet it had been almost 10000
I’m completely satisfied with my visit. I towed my car in just before closing to get it checked out and I fully expected to wait a few days to hear back but I got a call first thing the very next day stating what the problem was, what options I have going forward, prices, and how long it would take. He was so prompt and thorough I’ll definitely be coming back with any car I own
Gavin was excellent he was professional, understanding and provided some of the best customer service I’ve ever had getting a car fixed. The guys in the back were great too even offers me a water while I waited. 10/10
The convenience of serving.
The associate was extremely friendly and helpful on Wednesday 2-8-23. He explained issues he saw with my tires and had recommendations to fix them. He was then able to fix them in a timely manner. Service was excellent.
problem was told but was not shown to me ,poor hand writing for me to understand for me to submit to my warranty claim.
Thank you for your amazing customer service skills. I will definitely be back for the purchasing of our tires. It was a great experience!
They identified the problem in a first touch
The Service Manager was friendly and explained everything in detail. Because of the free inspection, they found an issue I wasn't aware of and will have it taken care of within the next few weeks.
I was very specific about work that needed to be done on the online appointment form. No call was received after form submitted (more than 24 hrs before appointment). Then it took the staff all day to decide they didn’t want to work on the car and couldn’t order parts. I understand this shop may not be capable of the work needed, but that shouldn’t take almost 2 full days to be communicated to the customer.
Didn’t explain pricing and with my wiper replacement the right side isn’t making contact with the window
Tad was very friendly and fixed my issue the same day. He explained everything that he did and did a great job. My car has been running perfect since I brought it in.
Always take my vehicles there for oil changes and never had any issues.
First issue was that they overcharged me as they forgot to take off a $30 item that I opted not to have done. This wouldn’t have been a big deal if they were able to refund on the spot. They weren’t as they said they didn’t know how to process a credit card refund, I had to drive back the next day as they needed to contact someone to figure it out. So another trip and waste of gas. Then, they changed the cabin filter and our AC started making a very loud blowing noise. So I had to drive back out AGAIN to have them fix it, apparently leaves dropped in when they changed it and they had to clean it out. So another trip with more gas money spent. Very frustrating.
They took my car in early and did a great job with the oil and tire rotation.
The oil change was very quick and the staff was friendly
Great customer service. I had a deadline of 8am the next morning and my truck was ready the night before. Great service.
Tad was great. They had just upgraded their register system and was having a problem with the credit card but they got everything sorted out.
Very satisified returning customer. The manager, Tad, is awesome and always explains to customers what they are paying for. One of the last "honest" places you can take your vehicle. They do not perform services without your say-so first. From my very first visit, I have watched how they treat other customers coming in, and they have always been straighforward with everyone. Today I watched one of the mechanics (I believe his name is Kevin) come into the lobby and showed another customer a video of her brake line leak, along with a printout of the cost of parts, and thoroughly explained what work needed to be performed. The amount of professionalism at this location is unmatched!
Friendly service. Quick wait time.
Friendly and helpful management and staff.
Everything I was promised was delivered
Staff was super awesome service was fast and professional very friendly they got us in and out very convenient staff was very clear in step by step explaining everything
"Quick and smart workout, perfect auto workshop. I got changed my oil and filter and changed my brakes. Now it sounds perfect"
For an oil change I was charged $83Wasn’t informed of the cost until the service was done. Definitely would have changed my mind if I would have known the cost was so steep
The costumer service was great
The service for our U-Haul Pick Ups and Cargo Vans are excellent. Working with Jason at the store has really made a difference in our customer service. Happy Customer!!
Took my Chevy Malibu in for have a tire sensor replace. They finished and too me I have to drive it for 15 mins at 30 mph to reset it light. Will I drove it for that add miles to my car that didn't need to be put on there. Called them and they said bring i
"Location has good people. Honest, knowledgeable, friendly and a nice clean facility to have your car fixed or serviced. Would recommend highly. "
Even though the staff wasn't very personable...that's not what I went there for! I was thoroughly satisfied with the service I received! I came in for an oil change for the first time at this location and found out that I have a nail in my tire. My total
My vehicle was towed here because it was the closest location. I was given an estimate of a $350 part with a total bill of almost $800. I called Autozone and they said the part costs $140. Midas told me the difference in cost was because of their guarantee
After my oil change they found a leak in my coolant system that I didn't know I had and I was able to get it fixed. Thanks
Yes I would! Dave was excellent !
I enjoyed my experience at Midas. They people were very nice and took time to make sure the car is in good condition. Next time I come in I have to bring donuts. My Father in Law was upset that I forgot to bring donuts because he always goes there and brin
"Dane is terrific. He doesn't use high pressure to sell you what you don't need. He shows you and explains things to you. He takes the time to answer your questions, and makes sure you understand. I will be back."
I had an issue with my Ac. They quickly found that it was the result of another problem. I used this shop before because I trusted them.They did a good job.
I would recommend Midas for your car care. Good people.
"I love the team at this location. They're friendly, helpful, and efficient. They are great diagnosticians and the repairs are always on point. They always take the time to explain/show me exactly what the issue is."
I highly recommend Midas those guys know what they are doing. Amazing job Thank You Midas Crew
The work was great. The attitude of your supervisor or manager there was horrid and as long time customer at this location I will not return.
I was very appreciative of Darrell and the Midas crew who were able to service my needs for 2 new tires and an oil change with very little notice. I have been bringing my vehicle to this location for years and will continue to do so. Did I mention that t
Dane was wonderful! All staff was helpful and kind. Would recommend Midas and Dane to family and friends.I will be going back if needed.
Love Midas always a quick efficient job. Done right and great coffee and experience will b back
"Love the low price on oil changes but they have not rotated my tires in over 20,000 miles. They keep telling me they do not need to be rotated find that hard to believe. I think they're being lazy as far as tire rotation goes. And when I drop my car off fo"
Won't go back cause prices were for what I had done was way too much.
Always happy with the service I have done at this location.
"I made appt for 1 p.m. but car wasn't taken inside until 1:43 p.m.Told one tire was out of balance at time of rotation, was suggested to add balancing at this time, which I agreed to.However, I was there at 1 p.m. and didn't leave until almost 4 p.m. Thou"
"I felt my technician was fair and honest. When they find something wrong, they show you. They explain things so you can understand. They are very fair in pricing. I have already recommend this location to a friend. She brought her car in and had it fixed. "
"The second tire repair was flat on Sunday it did last 24 hours, I put a plug in it and it's been fine!"
Scheduled an oil chg. Had to reschedule because they were so backed up. Service went fine. However when recording my mileage they knocked 5000 miles off my actual. 68K they made 63K
"They did an excellent job. Very professional, very quick, clean facility. Will definitely be coming back to this location."
"GREAT SERVICE, FRIENDLY AND CLEAN ATMOSPHERE!!!!!!!!!!!!!!!!!!!!"
"I had thought to set an appointment bc I figured it would save time. 1:30 pm appointment,, get there right on time and told ?about 45 mins? - at 5 pm is when I started this review and they have yet to even pull my car in and start the change. Unreal. Never"
"Horrible. The workers could not have been nicer. Wonderful people. Fast oil change. That being said, I had a flat tire. I asked if it was the stem, the seal, or a **** tire? Filled up, said all good, and on my way. Next morning, flat again. Went to a local"
"I have to say that I was highly impressed with the positive attitudes, smiling faces and the willingness to go above and beyond for me from the guys here at Midas!! Iwould highly recommend people come here for all of their needs!! Females this is the pl"
It was a pleasure to do business with Chris. Work was done right and on time .
"Avoid this Midas at all costs. I have been a Midas customer for years and have always been satisfied with their service. However, this Midas does not live up to their promise of customer satisfaction. The manager there, Chris will tell you that he will ""ta"
The only shop where I have ever seen first hand a moron telling other even bigger morons what to do. If I didn't know better I would say everyone that works int his shop is related and they are very very very close to their mommy. I honestly think they are
"After picking up my Jeep and returning home I noticed the shop didnt put a new reminder sticker in the windshield. Then i looked at the tires and they werent rotated. So i called back to make sure they even changed the oil, they said they did and to bring "
Having car problems and my regular mechanic is not opened on weekends. I took my car to Midas for a diagnostic. They called me and said I needed a tune up in the amount of 458.00! Decided to wait to take it to my mechanic on Monday. When I went to pic
"I went in for an oil change and to gwt my back breaks done... ended up leaving $300 in the whole.They're just money hungry people that'll tell you everything needs to be ""fixed"" just to get more $$$.Also told me I needed my back breaks done ""very soon"". Li"