Was told "we've already told you you need brakes and they're worse now"
Friendly staff. Priced well. Love the coupons! Convenient and close to my home. I love frequenting businesses in my own community..
Have a manager who can inspect the work of their mechanics before you say it’s finished!!! We bought the first Radiator in April of 2023, is there a warranty on that kind of part? I would really like to feel like I didn’t get shafted by your company!!!
The visit to Midas was horrific, after taking our car apart, they failed to put back the screws and bolts that holds everything in place, the grill was not attached to the car! Along with the windshield reservoir and many other places!!! We had gone about an hour away to visit and I thought our car was going to explode because of all the loose parts! Luckily one of our grandsons friends works on cars so he zip tied every loose part until we could get back in town!!! Needless to say this could have been a very bad situation!!! The reason we went to this particular Midas was that they had worked on our car 13 months ago and did a great job!!! Whoever worked on our car should be fired!!!
Midas has taken care of my fleet for 5 years and if i have ever had a problem it is resolved fast without consequence
Because they did an awesome job the first time.
I can trust them with my car and at this point I wouldn’t go anywhere else. They helped me with a payment plan and know exactly what my car needs since I drive so much. I really am grateful for the Midas on Perrin Bietel in San Antonio
Always honest about repairs my car needs, never over pricing repair also goes to extra mile fix my tire cap without charging me extra, manager and receptionist very friendly and honest. Love this place
The staff were incredibly friendly and very efficient. My dad recommended this Midas because he’s been going there for years. I can see why. The service was quick and affordable and the staff couldn’t have been nicer!! Thank you!!
The pat booker location is not on the list to select but that is where I always go everyone there is amazing and fast
There quick and easy to work with and their prices are fair to begin with got my car back in 2 days tops
fair pricing, fast, friendly, knowledge. pleasent staff
The service department got us right in, gave a speedy assessment and repair estimate and got our driver back on the road the same afternoon
Every time I go to get service, the staff is very courteous and professional.
Staff always very friendly and honest about repairs my car may need.
The staff and service are great!
The service is very kind, efficient and professional. It felt like I was waiting at a friend's home. They are very organized!
Everyone was very helpful and walked me through everything. My car feels safe again to have my babies in it.
Great Service and friendly employees
I got the oil change I came in for and was not pressured to buy extra stuff.
Appointment app did not work. It took them 30+ minutes to get to my car from the time scheduled on the phone.
They were very friendly and went beyond job requirements I ask several times to explain me what was wrong with my breaks employee did not had problem explaining again what they were fixing.
The service person in the office and the mechanic were very friendly and explained my issues clearly. They were honest with Me and did not try to upsell me on services not needed.
The process was quick, easy and the staff was very nice and helpful.
I love the technicians and reps here! They keep me coming, especially the young lady at the counter!
Very professional and friendly staff
Very friendly staff and explained everything thoroughly also got the job done quickly thank you
Brittany & Harper Hamilton
Daniele was an absolute dream to work with! We will definitely we returning for any services that we need to get down. 10/10 recommend this location.
The bait and switch on a pricing of the oil change. The attitude of the front personnel including the young lady and the store manager She was Basically all over him Giggling over something on the phone That is unprofessional I didn't agree with the extraordinary price or try to charge me to do my oil change in my truck Manager Got upset because I said I could get it done cheaper At take 5 As I was Walking out the door he said get the f*** out of here After that heated words were exchanged That is the most unprofessional Midas I have ever been in. And I will also mention this in my Reviews from Google to Yelp I just Have about 15000 followers But they also have followers
Thank you guys for being so courteous And so friendly
The manager at the store was very clear and polite. I was very pleased with the. customer service.
I will NEVER return to Midas for service. I got home and smelled oil burning so I looked under my hood. Pulled the dip stock to find dirty oil, then looked down at the oil filter and it was the same one on there from the prior oil change and as filthy as can be.
They had horrible customer service they put bad oil in my car for it to experience more problems than I went in with when I told them They didn’t try to fix it or anything
Well the advertised price for oil change was 19.99 for regular and 49.99 for synthetic. Supposedly my car takes an extra quart to so it came up to $74.00 which is false advertising.
I was treated respectfully and was made very comfortable.
Very friendly and knowledgeable staff member very easy to make appointment over the phone and let me know if my vehicle needs any other type of services.
less upselling of products, but i guess that's just business
Your schedule system was down so when I called Daniel apologized for the inconvenience and she said to go ahead and come in. Her and the guy that cashed me out we’re very accommodating.
Very clean stuff friendly love this place
Staff was very Nice and thorough!!! Thank You Danielle and the rest for being knowledgeable and kind!!!
The manager and staff tried to upsell me a bunch of services I did not need. I was told I needed an in-cabin air filter when I had replaced it a month ago. I did not see them go into the car and attempt to check it. I know I would not check it because it is in an awful location. All the flushes he recommended at 70,000 miles where not necessary including the tune-up.
For me everything was great there was a lady that was there very upset but very rude and was yelling at the employees I give them admiration and applause because I will punch or cus at her I believe she was on the wrong, I also given them thank you for working on 100 plus degree heat.
I was very satisfied with my experience because I had Matt that works in the front desk help me throughout the whole process with financing and made it very convenient for me and I really appreciated that he helped me from the moment I got there to the moment I left
Your shop serve 3 vehicles we have at home. Always very professional each time, keep it like that.Thanks. Juan Jimenez
I am very pleased with my experience Matt ( store manager) is amazing and Danielle was super friendly. Matt went above and beyond to make sure I was able to receive the proper service and I appreciate him. You don’t find people that really want to help, most people look at you as a dollar sign and because Matt was so helpful I’ll be back forsure.
"Great customer service experience even though I was only there no more than 30 mins. Employees friendly, courteous and knowledgeable. Attentive to my needs and provide information of service. Definitely will be back to this location. "
good customer service, friendly and curtious
Everybody there were friendly and communication was very well about my car service.
Got a list of items last time I was in for an oil change. Forgot about it😬. Had car issues took it to a well established repair shop, they couldn’t find anything wrong. Symptoms got worse, I remembered the list from Midas, they fixed my car! I drive it for a year with that problem, thinking I was crazy for saying there was something wrong. Danielle at the desk is a great first impression. The Midas on Perrin Beitel is definitely where I’ll be doing all my business.
Please see review for MARCH 20th 2022. I would not recommend this location to anyone I know. There was a time where I would have but some of the mechanics have changed and the quality of work is lacking.
Not very friendly. I asked for the oil change using the on line coupon. The coupon was to include tire rotation which was not done. I have had a tune up and a couple of oil changes and felt welcomed and staff very friendly. This visit was total opposite.
I have had standard maintenance as well as major repairs done and have been very happy with all aspects of the service. No problems with after service issues. I would definitely recommend Midas at this locationGreat service fair pricing.
So this is the 2nd time I brought my car here for a pretty big issue. Matt went above and beyond to make sure I was able to safely drive my car. It kept stalling for no reason and I have 2 small children to that alone is stressful. I am not from Texas so f
Very very highly satisfied
Very friendly and very knowledgeable and very accommodating, with available payment plans. Thank you!
Helpful staff. Great pricing. Fast service
Good service. Good price. Good staff
Danielle was amazing and have great customer service skills. My name is Michelle and would recommend anyone to come here.
"Horrible management and service here at Midas on Perrin Beitel, will not be taking my service here again due to the gamble of my car and my safety. "
Nice professional guys that work there I love this spot ??.
The first experience I ever had with Midas was great. Today I took my car in for an oil change with a groupon. I told the man I've always used synthetic blend and showed him the last oil change I had was with synthetic blend. I don't understand why the
I just have to say that the manager was great! Was very attentive and got me out in a timely manner. I don't live anywhere near this location but will be returning for my future oil changes.
Came in they took care of me at a very reasonable price they even work with you on payments very efficient on time and got the job done love this place
"Tyrone is really great at what he does. He?s straight forward, going to look for the problem big or small, & get to the bottom of it !!! He will work wit you and he?s very patient !! Take him a soda on your visits lol he deserves it "
"Tyrone, I really, really appreciate you taking ownership of my car. I am sorry it took you through the ringer but your dedication to your craft is amazing. Midas needs to model all engineers after you. I don't think anyone without your passionate would've"
"I took my car in, every time I turned on the A/C it would attempt or start to go hot but as long as off there was no issue. I took it is was told no leaks, no issue with compressor or anything just low on fluid. Still I did the works got the Thermostat rep"
"On the third visit, I did get my oil changed. Arrive just before 5pm and my vehicle was brought in 15 mins before 6pm. I am not sure if I should be mor disgusted with the shop or Groupon itself. I was told the great deal I bought on Groupon will cost me"
"On Sunday i was turned away from an oil change because this location was having the drive area was be resurfaced. ""Come back Tuesday"" the guy calls out as he drags orange cones to block the drive. It's Tuesday today but they can not get to an oil change b"
Bought a GROUPON and tried to get my oil changed but this Saturday but it was closed due to their putting in a new black top. Not faulting anyone for improving their business but it would be nice if they would have included this on their website before I
(Free AC check )Turned into a $168.00 bill with nothing done . To complete the job They gave me an estimate of $1900.00. Which actually turned into $150.00 at another shop down the street. Very dishonest . Never again .
Catalytic converter replacement was completed on the same day. The cost was very reasonable and the service was excellent.
This is the only place I go to they are great wouldn't go anywhere else ..they are care about there customers
Had to return my pickup truck 3 * times and on the third day they kept it all day Monday and finally looked at it Tuesday at 5 what's means I won't get my truck back today and this was on a simple brake job whatever happened to when you return a vehicle fo
"I went on 12/10 to get an oil change and I was in and out really fast and the price was awesome, I had gone to another midas a few months before and they made me pay 110 for an oil change and so I went to this one and they we're fair and honest and I will "
They a great job I luv this location.
"Take about customer service, they went above and beyound! Rubion gave me his cad keys to go get a bite while they fixed my truck!"
Bought Groupon coupon for synthetic blend oil change. I'm told my car only takes full synthetic had to pay extra for it. Every where else I have gone including dealer uses synthetic blend. Last time I come here. Will be going back to Jeffy lube where they
A big Thank You for the guys at this Midas center...Chris has a great PR attitude & Daniel explaining to me in full details as to what the problem was and estimated costs & Mike the auto technician was a super star at problem solving!!!! A great place to t
courteous and fast service.
"Definitely my go to place. Simple easy and quick, I definitely will recommend to all my friends and family. ??????"
The laziest most slow moving crew I've seen. Sure like to stop what they are doing to lean on cars and have a chat. They stop what they are doing to run outside and look at the girl customers as they leave the shop. I was next in line for an oil change and
Phil Urbina is a crook. He is the worst manager. Scammer. He broke my car and charged me more. He is a.liar and a thief. Stole stuff from my car
Was surprised that it was a clean an fast place.Thanks guys see y'all on my next oil change.Really helpful with questions I had thanks again.
"I appreciate the fact that Phil was very informative, helpful and professional when I spoke to him over the telephone. He took the time to answer my questions in detail. That's pretty cool and very much appreciated."
Great place. Place has 3 awesome flat tvs. Wont be bored while waiting. Beautiful counter tops and new restrooms.
"Robert Trevino checked me in and took the time to educate me on my vehicle. I told him that my gas mileage decreased, and he educated me on what to do to improve it. He is very professional and provided excellent customer service. I will be a repeat custom"
"Between the discrepancy of the paperwork, oil sticker and employees it seemed uncertain what kind and if the right oil was put in my car. Car rotation was not front to back as I was used to, but different explanations were given about questions. Oily handp"
"Between the discrepancy of the paperwork, oil sticker and employees it seemed uncertain what kind and if the right oil was put in my car. Car rotation was not front to back as I was used to, but different explanations were given about questions. Oily handp"
I went In today for an oil change and found out by Robert that my drain plug had been stripped. After I was told this the manager Davin asked Robert was their oil filter on my car. Insinuating that if it was not then the last place that I went to did the s
I went In today for an oil change and found out by Robert that my drain plug had been stripped. After I was told this the manager Davin asked Robert was their oil filter on my car. Insinuating that if it was not then the last place that I went to did the s
No star. Not happy by the way I was treated & how other customers treated by the main manager. I was treated well by Mr. Thompson but treated very poorly by MGR. He would talk down & very demeaning not only to me but other women. I guess he's was afraid of
Midas double charges on car parts.When the part needs replaced its under warranty but the labor is not. That's just bullI called auto part stores and the part was only half of what i was charged.I only gave a rating because its required.