Got me in quick and got it done by the end of day.
Always helpful, timely, and reasonably priced. I trust them.
Constant honest communication throughout process
Professional, knowledgable and relatable staff
I felt really heard and understood by the customer service representative and he was extremely knowledgeable and worked to solve my problem in a way that worked for me both time wise and financially and I really appreciated that. He was also extremely courteous and professional in his treatment and care of me and that I appreciated too.
Would have liked more information or suggestions about other obvious issues.
I was able to call and get an appointment right away and get in. I completed the service in a very timely manner. I was very happy with the Associates.
I just don't understand how 2 other very well known businesses had significantly lower cost on the work than midas midas was more than double the cost of the other 2 places
Manager was about to close. I called to see if they had my tire size in-stock, and he did. I told him I was leaving out of town the next day as I was pulling into parking lot. He said he would personally stay and do my tires. I had also asked for an oil change quick if possible. He said that this wasn't a problem at all. I called around to several places in Pewaukee area and was having troubles finding my tire size. My tire was worse than expected. Upon finishing things up I heard that the manager had a sick little one at home, yet he took care of my needs first... I appreciate him greatly for what he has done. Thank you
I was apprised of the issue involved in repairing the tire, which was one I had anticipated. The technician adjusted the procedure appropriately, and I was apprised of the progress. There was some delay because a particular tire repair tool had been broken. I appreciated the honesty.
The customer service was very good, clear and helpful. Everyone was friendly and upbeat, explained things well and delivered on what they explained. They were quick and thorough!
I was told it would take 45 minutes but took an hour plus.
You can get an appointment really fast- Mike is very professional, polite, very informative. I always wait for oil changes, and they are very time efficient. Have found them to be honest, warning of things that might need attention next time, but never feel pressure from them. Over several years, have found them trustworthy.
The pictures that were taken of my vehicle and then put into a report. It showed that they did a really good job with their inspection.
Very knowledgeable staff and so friendly.
Friendly, timely service.
My parts took a long time to be delivered for mechanics to install
Figure out the problem, and don’t waste my time if you can’t!
My wheel alignment seems to be OK and the oil change did register in my car computer
The staff at this Midas deserve alot more praise and recognition than they get! Johnny, Cam, and Claude are some of the best workers I have known and I would gladly (and have done so) send family and friends there to have their vehicle serviced! This is one of the better Midas in the Milwaukee area
Everything was done well, explained beforehand, and done in the time promised.
Tire rotation was not completed even though it was said it was done.
Friendly personnel. Clear communication from the manager. Options to improve the steering of the vehicle for a future visit were explained with estimated price. Proximity to my home, making it an easy drop off location.
All I can say is everything and everyone was nice and it went smoothly accept when my vehicle wasn’t complete in the time I was told it was going to be but the did apologize for the inconvenience.
All of the employees that I interacted with were very friendly. One employee went above and beyond to fix my headlight and did not charge for the 20 minutes of labor that he put in to fix the bulb.
They were great. Snacks would be nice lol but the people were awesome
I have been bringing my car here for all my oil changes and other mechanical issues I don’t want to fix myself. Everytime I have had nothing but stellar service
I was able to get an appointment for the same day, I was scheduled for 45 minutes after I called. They had a comfortable waiting area.
Staff was very friendly and service was quick
The staff was informative and polite and did things in a timely manner
Very friendly staff and quick service time.
I have been coming to this location for a long time. The employees are helpful, kind, honest and knowledgeable.
I called for an appointment and had one scheduled, but when I got there, there was no record of an appointment. Luckily I was able to get in right away.
Originally brought it in to have two tires put on my daughters vehicle. When serviced the cars rim was cracked. The manager was very helpful. He’s search the salvage yards for a new rim, but could not find one. So he personally took it to the rim repair start and got it repaired. The team went above and beyond to help.Also got it done for a reasonable price. Thanks again
Cameron, the service advisor at the desk, was helpful, informative, friendly, and extremely professional. He showed me the parts that needed replacement and fully explained all service, costs, and wait times.
I thought they went over and beyond to service me.
Fast, friendly, quality work
Staff was friendly and helpful.Service was quick and efficient. Price was great.
Everything was just right.
Everyone was so friendly and understanding and made me feel like my truck was safe with them. I always take my truck to them and it’s always the same experience, honest helpful and friendly
They did everything possible to make it comfortable and easy and took very good care of my vehicle. I thank them very much
The appointment I made was quick, explanation of service needed was very undrstandable and the service provided was fast
I took my Cadillac 2007 in for a radiator flush appointment was at 2 o?clock and they told me they?ll call me when it?s done they called me two hours later telling me my transmission pan bolt was stripped saying they can?t do the flush and they will cost $
They did the job for a fair price and finished even sooner than expected. Extremely friendly and helpful. Would definitely recommend.
The staff is always friendly and willing to get the job done quickly. I?ve certainly found a home for my vehicle maintenance.
"They charged me double for labor. Derrick the assistant manager tried to charge me over $1,000 for a wheel hub replacement. By buying my own part I saved over $700. Tnumbs down customer service experience. "
I have always been a midas fan.. for the last 20 years .now they have new staff and the manager is very knowledgeable and down to earth so is his staff. Very good speedy service .. Midas has been working with me for years. VERY NICE AND CONSIDERABLE .Eve
I have always been a midas fan.. for the last 20 years .now they have new staff and the manager is very knowledgeable and down to earth so is his staff. Very good speedy service .. Midas has been working with me for years. VERY NICE AND CONSIDERABLE .Eve
I had a 2pm appt for an oil change. I wasn't done until 340pm. Nothing worse than setting an appointment to wait longer than one should.
I will stick to Ruby Auto on Silverspring.
They take care of me we family good job guys
The service good but the guy at the desk continued to service customers during a pandemic withouta mask!! He was told to put it on but did not keep it on. A week later I come in again and the same guy is helping customers without a mask. I believe he is th
I always have a great experience! Always nice and welcoming!
They were very straightforward, honest, and fast.
"Yury is super nice, knowledgeable, explains things, honest, helpful. Usually can get in very quickly. I never go anywhere else."
Yes it was good and also got a good deal on tires. Will definitely go back in the future.
Thai is an excellent manager who knows how to connect with customers. I forgot to tell Ty that in 58 years of going to Midas for service generally I have to clean off my Fender my door handle my steering wheel and carpeting because of grease stains being l
Great PlaceFor Car Care! Great Customer Service! Yuri is Awesome!!!
Excellent service and work performed on the car!
I chose to do an oil change here with two of my cars because we were leaving town and I needed to get it done quick. They seemed nice enough but I would say they are a bare bones operation. They did not cover the seats getting in the car so my car smelled
Go to place for oil changes. Great price (less than $20 for oil change, inspection and tire rotation), friendly staff and convenient!
Fast service at an affordable price.
Everything was just fine. Very nice people.
Quick and courteous service
The service clerk cursed a lot referring to services I need . I felt like I was in alleyway getting service
I can trust Midas. Very happy with their service
Great service on my vehicle and the sale rep was great also
Great service. Fast. Honest. Thanks again. They will treat you right. I will go back and tell others to have service done there. Such a pleasure to be treated so good.!!!!!
Thanks guys for fast and friendly service.
Always excellent service.
Midas is the first shop to make me feel like I matter and that's important to me. They really care about the customers.
"Arriving at the shop at about 5:30 pm, knowing that they close at 6:00 pm, the first thing I did was ask the lady behind the counter if they would still do an oil change at this time. She went into the garage to speak to one of the 2 mechanics, each of who"
Went in for an oil change and tire rotation on a weekday morning. Was in and out in about 45 minutes. Very good deal price wise as well. Manager was friendly and attentive. Will be back.
"I bring my car here all the time, because I always get great service rather it's a oil change or something else. I like this location and will continue coming. "
I love Midas! I never have and issue out of them!
I needed an oil change quickly and it was no problem. Fit me in if I left the car. These guys are always willing to help and NO BS. They tell the truth. Thank you!
Easy to make appointment. Good customer service. Timely service
"Yuri is an awesome manager. VERY KNOWLEDGEABLE! They helped me keep a very old car running for years. Now with my newer car, I can get an appt. in only a couple of days, they get me in and out quickly, and are always polite and friendly. "
Awesome service. Great customer service
"You are always a pleasure to deal with. Professional, friendly,courteous."
Great job and low prices. I loved having service there
We had an issue with our AC and thought it was just freon. We were scheduled to drive to Chapel Hill NC for a wedding during the hottest weather of the Summer. Midas found that we needed a new compressor and found one quickly and installed and fixed the AC
"Yuri is great! I go there regularly for oil changes and they are always friendly and fast! I just left for a long road trip and they made sure everything is in working order. They are so knowledgeable, I never worry about the work being done right."
I really appreciate the quick-service and I will satisfied with the oil change I receive that day.
I like the fact that they were able to get me in without an appointment on a busy Friday. I thought the price was a bit high but I was able to get the work done quickly. I was satisfied with the work.
This is the only Midas I go too I?ve heard other people story?s about Midas I never had a problem here
Prompt, pleasant, extra thorough service. It was a pleasure dealing with these gentlemen. Rate them very highly.
"I used to go to Midas up on Port Washington and the service there was wonderful. Glad to say that this location is also wonderful- everyone is very kind and took the time to explain all the issues with my car and what it takes to fix them, as well as what'"
Do not bother using the online appt request. No one called back and I had to call later for an appt. I thought that I called the wrong place at first because the person merely said hello and did not identify the business. They did not have an appt the n
"I like the fact that you see the same guys working there. They have experience, are knowledgeable, they get to know your car, so can give good advice. They kept my very old car going far longer than I expected. "
Outstanding service once again!
Very happy with this store and how they treat me and my car. Been using Midas for over 40 years off and on depending on where I live and how far away the store is.
John and Yuri went out of their way to help get my 2002 Tundra fixed.
"Great service, and extremely speedy."
thank you for figuring out what the bleep was making the god-awful noise in the undercarriage!
Had my A/C fixed recently. The folks working here have been very helpful and honest with me if something is worth doing or not. I don't feel like they're trying to upsell me at all. The fix was expensive but they explained what they needed to do and walked
"My experience has been smooth and seamless each and every time dealing with this locale. On top of that, it has been economical, you just can't do any better than that!"
These guys always go the extra mile. I totally trust them to do a great job at a fair price every time. Thanks.
"I know next to nothing about cars, so it?s great to know that I finally found a body shop I can trust. John & Yuri are very knowledgeable and always friendly as well. I will never take our cars anywhere else!"
They got the job done fast and were very friendly and knowledgeable. Would go to them again.
Excellent work- thank you
Prompt, pleasant service. Highly recommend! Thanks
This was my very first visit to Midas. They were absolutely wonderful. John & Yuri both are outstanding. I have always gone to Heiser since I bought my 1994 Toyota Camry. Now that I have been to Midas and had such a wonderful experience I will definite
I dropped off my tire for a repair. The cost was reasonable and I was able to pick it up the next day.
I trust these guys- they?re very knowledgeable and helpful. I like that it?s the same guys when I go- not a revolving door of employees. But your prices for oil changes are much higher than Monroe.
"Completely satisfied. John was very professional, explained everything, timely manner, my problem was fixed. Didn't try to upsell me on things my vehicle didn't need unlike other shops I've visited. Would go again "
"I have taken my Mitsubishi to Midas for several repairs and received the BEST service. John (manager) is very nice and approachable. Actually, all the professional mechanics are very knowledgeable and take special care of my vehicle.I appreciate how they d"
Not very impressed weith service.Other reviews are good thats what my drive from Waukesha but i w ill not be back frront deskemployee very short withj me treated like my service was free not happy
The staff at this location are extremely efficient and go above and beyond to help address any issues.
The service I received was Fantastic! Very pleasant and professional!
"Employees are both knowledgeable and friendly. My car was looked at upon arrival and repairs were made promptly. I will be back, and I recommend to anyone looking for car services."
I went in for a scheduled oil change. Customer service was great as always and I was in and out in no time at all.
"While driving in the parking lot and keeping an eye for traffic/pedestrians, I hit the enromous pothole near the entrance off Capital Drive. a 10""* Deep 3' wide pothole is DANGEROUS at any time, but filled with water doubly so since there is NO WAY to kno"
"I've been to this Midas at least 3 times now, and each time I walk away more impressed than the last. I often make last minute appointments and they are always accommodating. Can't beat the oil change prices. One day ran over a nail and they plugged the ti"
Great Service. Super Fast
"John the manager is so helpful and knowledgable, he really took time to explain all that was going on with our car. He really cared about our experience and helped us with a huge issue we were having with the previous garage we had work done at. I felt h"
Just had to tell you I drove into work today feeling like I had a new car..and so nice and cool!! Best service I have had in a long time. Will be back!!
I had the battery replaced on my Sable which they were able to do within an hour of my dropping it off. These guys are great. I have two older cars that need a lot of love and they always spend time to diagnose and explain the problems. I completely tru
I brought my car to Midas in Brookfield today for a very loud exhaust problem. Within minutes of me explaining my situation the technician brought my Honda Pilot in to take a look. He was able to quickly diagnose the problem I had with a rotted section of
i was charged over $27 for a 19.99 oil change/ tire rotation special after the fact.Enough said.
"Brought in my 2002 Infinity I35 for a squeeking noise in the brakes. The pads were like brand new, but I got robbed $700. for 1 new set of calipers. My husband was pretty angry that Midas took me for such a ride. Not ever going back to another Midas sho"
I recently got my roters and brake pads replaced on my truck by another company. A few days later I hear clinking and my truck vibrated when I backed up. I drove to this Midas because it was close to work and they test drove it immediately and put it on th
"i've been going to the Brookfield Midas for a while for my oil changes and been very pleased, so when my check engine light came on i went to them. after 3 hours of diagnosing and checking to pinpoint the problem, they came back to me with an estimate of $"
"Bad service, extortion, and illegal immigrants. I'm still dealing with Midas to get this issue resolved, so far I'm just getting harassed by Ken the ""General Manager"", who seems to be more then half of the problem."
Made an appointment for 10:30 today. Paul said it would be an hour & half wait. I gave him my contact number. I walked up after said time & noticed my van had not moved from when/how I parked it. I walked up to the counter & Paul said it hadn't been worked
Maggie & Big Al at Brookfield Midas made life worth living again for me and my 2007 Chrysler Sebring. The brakes were just a nightmare until this Dream Team came along. I don't know how else to thank you other than share my story. The right touch is the Mi
The staff was professional and cordial. Auto inspection and explanation of service needs were thorough. Work was completed in the time promised and at a competitive price. What more do you want...or need...from an auto repair shop?
I brought my mother's Lexus in for an oil change and was very impressed with the service I received. $19.99 for an oil change and tire rotation (with no hidden or extra charges) was a bargain in itself but it also included a free safety and mechanical i