Grafton, WI Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Grafton. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Grafton, WI auto repair and service destination.
Oil Change Services in Grafton, WI
Our knowledgeable experts can recommend the ideal conventional, synthetic blend, or full synthetic oil for your vehicle. Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your next service. Let us help you prolong the life of your car with our exceptional vehicle maintenance. Learn more about Oil Changes.
Brake Repair Services in Grafton, WI
For brake inspections or repairs, trust our expert technicians to provide quality service at affordable rates. We offer comprehensive brake services to ensure your safety on the road. Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your next service and drive with confidence. Learn more about Brake Repair.
Tire Balancing & Repair Services in Grafton, WI
Tires are crucial for safety, connecting your vehicle to the road and ensuring your ability to brake effectively. Your vehicle's ability to come to a stop depends on your tires having a firm grip on the road. Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your next service and ensure your tires are safe for your car, truck, or SUV. Learn more about Tire Service.
Wheel Alignment & Suspension Services in Grafton, WI
Trust Midas for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension to ensure a safe and comfortable ride. Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your next service and ensure your vehicle's stability and performance. Learn more about Suspension & Alignment Service.
New Car, Truck, SUV and EV Tires in Grafton, WI
Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles (EVs). Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule the installation of a new set of tires for your vehicle. Learn more about New Tires.
Check Engine Light Diagnosis in Grafton, WI
Is your Check Engine Light on? This warning can indicate severe engine problems that require expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your check engine light service. Learn more about Check Engine Lights.
Muffler and Exhaust Services in Grafton, WI
Experiencing smoke, noise, or other exhaust system problems? Our professional car care experts will ensure your vehicle runs smoothly and safely. Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your next muffler and exhaust system service. Learn more about Muffler and Exhaust.
Routine Auto Maintenance and Repairs in Grafton, WI
You can count on us for expert brake repair, scheduled maintenance, exhaust services, tires, oil changes, steering, suspension, wheel alignment, and more! Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your next service and ensure your vehicle's reliability so you can drive with confidence. Learn more about Routine Auto Maintenance.
Car A/C Recharge & Heating Repair Service in Grafton, WI
Car heating and A/C systems deteriorate over time, leading to clogged hoses and potential leaks if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let us service your A/C and heating system to ensure it operates at its peak performance level. Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your next service. Learn more about A/C and Heating Service.
Car Batteries & Auto Electrical Services in Grafton, WI
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust our experts. Request an appointment online or call your local Midas on Wisconsin Avenue today to schedule your next service to diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn more about Batteries and Electrical Service.
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Pick-up/Drop-off Services
After Hours Drop-off
Children's Waiting Area
Complimentary Courtesy Car
Online Appointments Available
Online Tire Shopping Available
Community Involvement
Community Support
We help support local churches, schools, fire and police departments, and the armed forces
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
510 reviews
Katherine B
Oct 14, 2024
I have come here to get oil changes for years. The associates are always so friendly and that's what keeps me coming back.
Bob L
Oct 12, 2024
Staff were great. $47 dollars to fix a flat tire (I dropped off ) is ridiculous
Lynn W
Oct 09, 2024
I was supposed to get a tire rotation along with my oil change and I didn’t get one.
Sally K
Oct 07, 2024
Prompt service and friendly staff
Lauren
Oct 05, 2024
I knew I could get cheaper tires elsewhere but got them replaced anyways because I was in a bind and just needed to get it done. Probably would have gone to Costco or local mechanic had I had more time to shop around.
Hilde
Sep 21, 2024
Ease of appointment
Eric H.
Sep 18, 2024
Always get progress reports about concerns around condition of vehicle as well as feeling like I’m not constantly being sold something.
GMA
Sep 14, 2024
Took my vehicle in a few months ago and the mechanic advised that I needed a control arm on the rear of my vehicle. He showed me how loose the tire was and advised that they could do the alignment but it would be a waste of money.I did get the repair and went to Midas for the alignment.Thanks to the mechanics there, I did not waste my money on the first visit.
Lori R.
Sep 07, 2024
It was a last minute schedule to fix a screw in my tire. I appreciated they were busy yet fit me in! After the tire was fixed my low air pressure notice was displayed. I traveled back to Midas and they checked it out quickly. Service was very good! Thank you.
Craig
Sep 06, 2024
Does good work and close proximity to my home
Joan
Aug 17, 2024
Honest fast courteous
Holly C
Aug 15, 2024
Friendly customer service and fast service.
Tom K.
Aug 15, 2024
Gary was outstanding in his explanations & recommendations.
Sarah G
Jul 09, 2024
Always a great experience at this location
Chuck S
Jul 05, 2024
Had a major tire failure requiring two new tires. I was pressed for time preparing for my daughter’s wedding. They had the tires needed and they rescheduled work to get me back on the road in less than 30 minutes!
Tina K
Jul 03, 2024
They fixed the problem and did a good job and it was fast and decently priced too
John Subaru
Jun 24, 2024
I was able to schedule a set time. And the vehicle was ready. When promised.
Mwalther
Jun 22, 2024
From top to bottom, the staff of the store was unbelievable. We were 12 hours away from home and they helped us in any way they possibly could.
Anonymous
Jun 19, 2024
Every time I go everything is done right and works great.
Nikki
Jun 17, 2024
They worked quickly, communicated with us throughout, gave tips and recommendations. Making an appointment is always quick and easy. We will be midas customers for awhile.
Emily S
Jun 13, 2024
I was having an issue with a previous car repair shop. I came to Midas desperate to see if they could fix my car as I was leaving town the next day. They accepted the car and fixed it up right away. In fact, while I was even leaving the lot to go to work I saw them starting to work on my car. Amazing work. Great and kind people.
Mike
Jun 11, 2024
Months ago I had an issue which Kristen addressed profeesionally and satifactorally. To me, one measure of a good business is how they deal with issues. Kristen and Midas came through. I'll be back.
John P
Jun 07, 2024
I went there with a flat tire with a nail in the tread for my terminally ill neighbor. They repaired the tire at no charge in about ten minutes. The two associates at the front desk were very nice and thoughtful people. Thanks Midas.
Ml1990
Jun 06, 2024
Manager at front desk was very helpful and polite. Craig worked on my car and showed me someIssues and explained why; I greatly appreciated these guys taking the extra step. I’ll be back.
Paris Devoe
Jun 05, 2024
Amazing location with amazing people working. Very knowledgeable and helpful group of individuals. I would definitely recommend to others.
William L
Jun 04, 2024
The service advisor and personnel at the Midas Grafton were very nice and informative. They completed my oil change quickly and gave me a vehicle inspection form that was very complete.
Anonymous
Jun 04, 2024
Chris and Willy are a great team.
Carl
May 28, 2024
They keep you informed as they progress price is alway fair
Warehouse Willie
May 24, 2024
Drove up w/out any appointment for a tire with low pressure. The Midas team had me up and running within 30 minutes. Impressed with friendliness and efficiency throughout my experience. Drove away feeling better than when I arrived. That is what customer service is all about. Nicely done and many thanks!
Kay M
May 23, 2024
Always friendly and communicate needed work needed and pricing before hand. Never pushy and rank needed now verses what can wait.
GMK
May 20, 2024
Check in was on time. Only took 45 minutes.
Shell R
May 20, 2024
They were extremely professional and helpful. They got me in quickly, diagnosed the problem successfully and completed the job in a timely manner. Additionally, they provided suggestions for towing and communicated pricing and expected time frame efficiently.
PeterC
May 18, 2024
Chris was excellent I have just moved to Cedarburg and he was really nice
Andrew B
May 17, 2024
The gentleman who checked me in from the phone call to arriving to the appointment was extremely helpful and knowledgeable about what I needed done and got the job done. They even did the oil change which saved me a trip to another establishment
Penni F
May 16, 2024
They went above and beyond to find an obsolete part for my suv
Happy customer
May 16, 2024
Willy was professional and completed the work in a timely manner. The staff at Midas always treat us well and are friendly. thank you
Anonymous
May 15, 2024
Fast efficient
Bunkerz
May 15, 2024
This is an Amazing shop where all personnel treat customers with respect and kindness. Very efficient and helpful with answers to related questions. Stellar service!!
DMWM
May 14, 2024
As mentioned before, we have been customers for over a decade. We trust in both the service, recommendations, and notices of potential (future) issues. In this world of 'fast food' service, its nice to know that quality, professional, in-it-for-the-long-term service providers are still a thing. The Midas company should be proud to have this location as part of their team.
VF
May 10, 2024
Very nice and great service
Ohio traveler
May 10, 2024
We were coming in from out of town on a Friday afternoon on a schedule. Dustin and Willy got us in and performed the repair skillfully and efficiently. They beat their estimated time and got us on our way. Everything was explained and carried out.
Zane
May 04, 2024
Did not discover it till I got home and read the receipt
James G
May 01, 2024
Received a quote and when the workers completed that was the exact amount owed.
Steve
Apr 30, 2024
Great owner
Beth W
Apr 29, 2024
Again, always courteous with great communication. Advice that was given was knowledgeable .
Anonymous
Apr 18, 2024
Your associate Chris was very helpful to me. I was needing a tire repaired quickly to get on the road to drive back home 7 hours and he got me taken care of.
Dave F.
Apr 18, 2024
My wife and I have gone to this Midas for years which speaks volumes of our satisfaction. Always friendly, good recommendations, and always helpful. Most importantly we’re happy with their work.
Tdm797
Apr 17, 2024
Great staff
Rodger
Apr 17, 2024
Staff is vey engaging and knowledgeable.
DAVE
Apr 13, 2024
I dropped off a flat tire, with a screw in it, right at closing time. It was ready for me early the next morning. The guys were great and efficient with the removal of the " donut spare ", reinstalling the repaired tire and remounting the spare under the vehicle . Good job.
Tony G
Apr 12, 2024
I have always been very satisfied with the service I have received at the Grafton location. The staff is very professional and knowledgeable. It is always a positive experience, and the staff is very courteous.
David D.
Apr 10, 2024
Dustin provides awesome customer service and knows what he's doing. The entire team is great & I trust their recommendations. I have been a customer for roughly 10 years and always refer them for honest auto service.
Ross_K
Apr 09, 2024
Easy online booking, up-front pricing, fast service
Pursi73
Mar 29, 2024
The techs/mechanics working at the Grafton location did a good job and were very nice. My issue is with the pricing. Front brakes for $548 (that’s after a coupon). From diagnosis to completion: 1.5 hours. O’Reilly dropped off the parts (brakes and new pins)- even at a 25% standard mark-up on parts- completely overcharged! I desperately needed them done and my mechanic was unavailable or I would never had paid that much. It was a matter of urgency. Again, your employees were good. If the overpayment was going to your employees, I wouldn’t have as much of an issue.
John S
Mar 19, 2024
They were able to get my car in the next day after I called for an appointment. They were able to do the work on my car in the time they had told me. Very nice experience.
Kevin H
Mar 18, 2024
I have servicing my vehicles here for over twenty years without any issues
Suzyq
Mar 16, 2024
Friendly staff, efficient
Steve P
Mar 09, 2024
Friendly staff, excellent work
Tdmax
Mar 02, 2024
Friendly, nice, quality service!!
Mike T.
Mar 01, 2024
Ease of scheduling, courtesy vehicle inspection, talented staff.
Birute
Feb 23, 2024
Coffee or water would be nice. Otherwise, everything was great!
Scott
Feb 22, 2024
Good service and fast
JohnD
Feb 15, 2024
I stopped by for an oil change without an appointment, the staff was very friendly and provided me with accurate cost. They got me in quickly and made recommendations without being pushy. This is my first time at the shop, and I definitely will return.
Wendy H
Feb 14, 2024
An appointment was available within a day of calling. The front office staff were very friendly and nice. The work was done very efficiently. It was obvious that the workers enjoyed their jobs.
Chas
Feb 13, 2024
The technician found the problem and fixed the issue fiery quickly. The front of house staff was very friendly and easy to talk to. They were prompt on getting back to me once I scheduled the appointment online.
Teresa
Feb 10, 2024
Service writer Tom Hickey was very friendly and I even got in 10 mins early for my oil change. They were very efficient and I will definitely return.
Allison
Feb 09, 2024
The staff were friendly from the moment I walked in the door, the service was fairly quick and the price was great! The technician that worked on my car was treated my car with care!
CHRIS HN
Feb 09, 2024
Kristen did a great job at the from counter. She is an asset to the business.
Chris C
Feb 09, 2024
Repairs were completed in under an hour, excellent communication before and during service
Dave
Feb 08, 2024
Friendly staff, strong communication regarding services needed.
Craig B
Feb 05, 2024
I got in on time and the service was handled promptly.
AnneS
Feb 05, 2024
Everyone was friendly and the service to my car done well and quickly.
Jk
Feb 02, 2024
Good honest service
Anonymous
Feb 01, 2024
Far exceeded all my expectations
SteveO
Jan 25, 2024
Chris got me in right away and my truck was done in a very timely manner. Great service
Dennis Loberger
Jan 18, 2024
The people at our Midas are friendly, thoughtful and efficient. It hey only recommend things that need to be done
Lm33
Jan 17, 2024
I came in with no appointment because I had just had to jumpstart my car. They fit me in very quickly and replaced the battery so much quicker than I expected. I was very happy with the service and love taking my car to this Midas!
Jim H
Jan 16, 2024
Staff was very friendly and knowledgeable. This was my second visit here and I trust these folks.
Hco
Jan 15, 2024
Everyone was kind and accommodating and very thoughtful through out the service
Mike T.
Jan 06, 2024
Service was done as expected.
John B
Jan 03, 2024
Wonderful people at your Grafton, WI location
Timothy R
Jan 02, 2024
I have been a long time customer of Midas. Have been very happy with the service my family receives every time we go there.
JimY
Dec 28, 2023
The staff at Midas always make it so easy to make an appointment and to get service. They are polite and friendly and helpful..
Debbie P
Dec 26, 2023
They were kind and explained everything that I needed to have done. Very nice as I srepped into the door, I highly recommend them.
SteveP
Dec 18, 2023
When a customer asks to have their tires rotated with the oil change, don’t argue with them and try to get out of doing the rotate. They need a lot more training on why and when certain services such as rotates are done.
Aaron
Dec 18, 2023
Ive been taking my vehicles to this Midas for decades. Jim who owned it at the time but passed away had exception values and a heart of gold. I believe his wife runs the place now even still the employees their have been like family to me they are very honest and are very morally and ethically connected. Ive seen Jim refuse to fix someones vehicle because it simply was not worth the cost of putting money into a vehicle that is exceptional customer service! Not just out to make money but value customers in the community. This will be my go to place for all my vehicle repairs. I appreciate how they always treat me like family!!!!
Pvuong
Dec 16, 2023
Service was quick and pricing was fair. Scheduling was very quick and efficient for a last minute appointment. Great customer service and the employees provided a comfortable environment
MMR
Dec 13, 2023
Great people and outstanding service. Explained everything and quickly fixed my issue. My new favorite spot for high quality, honest service!
RM
Dec 13, 2023
Midas shop was very, very clean. Service associates were very friendly and kept me informed about the work being done. I especially appreciated the Christmas decorations that were put up. Made me feel like home.
Samuel D
Dec 11, 2023
Friendly asked if I wanted coffee. Offered to inspect a newer vehicle I was hoping to buy
Lisa G
Dec 09, 2023
My only complaint is the price in the end was pretty much the same as the dealer. I thought I'd be saving money. But all in all the people were great, the wait time good. I appreciated the drop off and pick up from my house while the brakes were worked on. One tiny note - you should have coffee in the waiting area.
Beth
Dec 08, 2023
Staff is friendly and they had openings for appointments.
KeithT
Dec 08, 2023
This is the best Midas around! Chris and team are the best!
Rs
Dec 08, 2023
Excellent service.
Connie S
Dec 05, 2023
I have gone to the grafton location for years they are always helpful and treat you like familyThe only place I would ever go with my car
Patrick O
Dec 02, 2023
The team helped rectify a previous issue and was set on “making it right” without me having to say much.It’s why I keep coming back- great customer service . No overselling. Very fair.
Cori K
Dec 02, 2023
Our local Midas has been our go-to for any work on our vehicles (unless they happen to be under warranty). They are always kind, helpful and very knowledgeable!
Liz K
Nov 29, 2023
Assumed I could not change my own wipers or air filter.
Rodger S.
Nov 29, 2023
Love the staff and how they all engage with customers
Dennis L
Nov 28, 2023
Midas is my go to location for auto service and has been for 25 years.
WhatW
Nov 28, 2023
As always, honest and do great work.
Alexis
Nov 24, 2023
Always so friendly, and they explain everything clearly enough for me to understand. And I always trust I’m getting the right care without being taken advantage of.
J. Crawford
Nov 22, 2023
Tom and his team did a fantastic job with the service. We have been in many times before and we always get the same level of service. I appreciate the thoroughness of the inspections as well as the detailed explanations of work that needs to be done. Tom only does the work that needs to be done and doesn't push unnecessary repairs. We will continue to bring our vehicles to this Midas.
SallyK
Nov 20, 2023
Great customer service and prompt completion of project
James J.
Nov 17, 2023
Willie provided detailed explanation of what was needed to be done. When completed everything went well. Car drove much better as Willy had stated.
Adam P
Nov 17, 2023
The team was very kind and informative.
Alison L
Nov 15, 2023
We’ve been going to Midas for years and it just seems each year they get better and better. The communication is second to none and the guys go out of their way to explain options, prices etc. they get to know the customers along with their cars. I had a last minute request this time to drop in immediately for a new battery and they accommodated us perfectly. We trust them with all 3 of our cars and they clearly understand each type of car individually. Their experience and knowledge shows. I sat in the shop this time while they changed the battery and witnessed them treating all of their customers the same exact way. Thank you Midas for taking the uncertainty out of car maintenance.
Debasish
Nov 11, 2023
Nice service removing nails from tire showing tire pressure low signal
Ahoy
Nov 08, 2023
Tire prices were insane.
Jake
Nov 07, 2023
Well they went out of their way to accommodate a special request.
Caroline Y
Nov 03, 2023
Overall a great experience. Everyone was very friendly. The scheduling of the appointment was very easy and smooth.
Anonymous
Nov 02, 2023
Friendly, knowledgeable employees. Explained everything not just to me but other customers also. Always satisfied with work done and customer service is great!
Sara
Oct 30, 2023
Every one was friendly and professional. Seemed like management was respectful to their employees. They gave me options. Didn't feel like they were trying to sell me services I don't need. I'm a woman and felt respected in that environment which can be rare.
Big Al
Oct 30, 2023
Friendly
Schmidty
Oct 28, 2023
Good communication throughout.Flexible with my situation.Kind and responsible technicians.
Brian O
Oct 13, 2023
Everything about the service was smooth from the diagnosis to signing the invoice
John S.
Oct 12, 2023
It is always a pleasure dealing with this Midas location.
P Grafton
Oct 10, 2023
Easy, professional, quick, and consistently solid every time
Steve from Grafton
Oct 06, 2023
The appointment was easy to make on line. Received an actual time for the appointment within a short time via email. I showed up early on a busy Friday morning, my car was taken in early and finished quickly. I made my payment, stepped outside right into my car.
Kate E
Oct 06, 2023
Fast service, parts were in stock. Pricing was leaps and bounds better than what I was quoted at the dealership service department.
Joan
Sep 27, 2023
Quick easy efficient
Rsp
Sep 27, 2023
Quick service Good pricing
Courtney C
Sep 27, 2023
I always go to this location, scheduling is easy, staff explain things clearly, and I don’t feel like they’re trying to sell me unnecessary services
GregP
Sep 22, 2023
Friendly, close location, confident service.
sycats95
Sep 18, 2023
Kristen, Chris and the whole team are always welcoming and amazing. They are honest, and care about me as a person. They don’t oversell you, they tell you what you need to have a healthy vehicle. Highly recommend.
Tom T
Sep 18, 2023
Quality of the work done and completed in a timely manner. They found 2 the parts needed but had to search for the 3rd one but they found it and still got my truck done that day thank you
Greg
Sep 16, 2023
I have been having my vehicles serviced aat this Midas location for over 12 years.
Rosalie
Sep 15, 2023
They came to pick up my car. my wheel was damaged because I hit a big rock. I only had to wait 15 min. They said it may need new tires. Everything they needed to do only took 1 day. They were very good and I will be going back for any work my car needs. I appreciated their careful work. It was great.
Dianne. T.
Sep 14, 2023
I have been bringing my vehicles to Midas for years. I trusted Jim and feel I can trust the people left here to be honest. So easy to make an appointment. You actually get a real live person answering the phone. Everyone is friendly and respectful.
Joe
Sep 08, 2023
Pricing is way too high. No coupons are offered for oil change.Would not match a competitor coupon or offer any discount at all for a long time customer.
Jenni P.
Sep 07, 2023
The last mechanic I brought the truck to had it for over a week because he had to order parts he said. Midas did all the work in less than 24hrs AND gave me a rental car! Exceptional service!
MARK V
Sep 06, 2023
FRIENDLY SCHEDULERS AND TIMELY SERVICE THANKS
NA
Aug 30, 2023
Personable service
Dawn
Aug 17, 2023
Service was timely
Brian K
Aug 16, 2023
I was heading from Grafton to downtown Milwaukee when I realized I had a screw stuck in my tire. Afraid I was going to go flat before I got to work, I swung into the Grafton Midas. It was prior to store opening, but the crew was already there. I explained the situation and although I knew they were busy asked if there was any way they could fit me in. They were very helpful and put my vehicle in right away. Fifteen minutes later my tire was patched and I was on my way. I was able to make it to work on time. The staff there was amazing. I wish I could remember the gentleman at the front desk, but I assume he was a manager. Gary did the service work. Both of them deserve kudos for outstanding customer service.
Beth
Aug 15, 2023
As always, honest and reputable service. The staff are friendly and informative.
JC
Aug 12, 2023
Staff was excellent
Anonymous
Aug 03, 2023
ease of service all aspects
Lamar
Jul 26, 2023
Best service I have found and have been using them for years. Wouldn’t go anywhere else
Digant Patel
Jul 26, 2023
Quality and price of the service
Breta L
Jul 25, 2023
Been going to this Midas for years. Obviously satisfied with the results
Sarah Z
Jul 21, 2023
The associate was very friendly and explained all the prices up front. It was a quick turn around and they replaced my windshield wiper for me when they saw it had a tear.
Brenda J
Jul 21, 2023
The associate at the front desk was prompt and courteous. My vehicle was taken back for service with 2 minutes of arrival. Service completion was very prompt and check-out was a breeze. You guys are amazing! I will never go anywhere else!
Jim from Saukville
Jul 20, 2023
Trusted the owner
TedW
Jul 20, 2023
Staff friendly, noted license plate light burnout, overall, an easy efficient experience - as it has for the last thirty years or so.
Anonymous
Jul 18, 2023
Great staff and willingness to communicate every aspect of the service
Jim S
Jul 17, 2023
They quickly diagnosed the problem and solution. Then resolved tie problem without pushing for a more expensive solution. The car was in and out in much less time than expected. They went over and above to please me!
Steve Stockwell
Jul 13, 2023
I was satisfied because of the friendliness of the employees. Also the attitude of the employees.Job well done!Steve Stockwell
Skatie
Jul 12, 2023
Friendly
suzyq
Jul 07, 2023
Everyone is always courteous, happy with the work that is done
Erica B
Jul 06, 2023
I made an appointment for my 16 year old son to come in for a break check, and he said you communicated very well with him! He also said the waiting area was very nice. Thank you for the great service!
Romano
Jul 05, 2023
Great service all the way around
Larry M
Jun 29, 2023
Efficient and friendly.
PJ
Jun 29, 2023
This is the friendliest, most fair, trustworthy, knowledgeable, repair service around.
Joan K
Jun 28, 2023
Honest reliable customer friendly
Meg Benson
Jun 26, 2023
Amazing customer service! Tech and owners were lovely. Very thankful
tomstechnic
Jun 16, 2023
Great service as usual.
Jaybird216
Jun 12, 2023
I made an appointment online after close of business on Sunday. I had a call and an email confirmation before 8 am Monday. They got me in for an estimate and performed the service same-day. Staff was friendly and very communicative. It wasn’t a high-pressure sales situation at all.
Rsp
Jun 12, 2023
Friendly people. Easy to schedule. Quick service.
Chad Anthony Burgess
Jun 10, 2023
Great service, friendly and informative staff.
Tom K
Jun 02, 2023
Problem with noise coming from rear passenger side wheel housing resolved with removal of broken shield
William L
May 27, 2023
I initially came in for an oil change and was then told that my brakes had an issue with the calipers being seized. They suggested front rotors and pads as well for safety. The mechanic brought me to the garage and showed me the issue and did a great job explaining the issue.
Morgan
May 25, 2023
The staff is absolutely fantastic! Highly recommended to anyone. They made me feel so comfortable and allowed me to work in their waiting area!
SC
May 25, 2023
When I called and asked for a rough guess on what a muffler would cost on my car, & I gave all my car info, I was told it should be around $200. I expected 50% more. When I got the phone call of cost I agreed, but the amount was different on my paperwork of what I agreed to. when I went and paid my bill it was different than the amount I was told before the work started. I wrote it down when the gentleman called to let me know what work needed to be done.Then when I get my bill and the look over my car paperwork, there is no comments about the work I know needs to be done to the car. So they call the mechanic in and ask him about it and he said he knew about the items that needed to be done to my car.I was very disappointed with the service. IF i go back to a Midas, it will be a different one. I liked the one elsewhere, but it is farther away now.
TW
May 24, 2023
Everyone at Grafton Midas is extremely friendly and nice. The work is prompt. They are busy, but I can always get an appointment within a day or two.
johnk
May 23, 2023
We have had our cars serviced with Midas for many years and have always been satisfied with the quality of work, professionalism of the staff, and pricing.
Shell R
May 22, 2023
Went above and beyond to try to solve my issue. Great communication and seemed genuinely concerned about finding a solution.
A-M Miller
May 19, 2023
The whole team communicates clearly and efficiently. I always know what's going on with my vehicle and how much time it's going to take.
Big B
May 19, 2023
Everyone is wonderfully pleasant. The technicians always explain the options. They also point out things that will need attention in the future so you can plan financially. Thank you!
Big Red Truck
May 19, 2023
Warm reception as I walked through the door; was greeted immediately and although I hadn’t scheduled a time in advance, they were able to slip me in right away as there was an open slot in the schedule on a busy Friday morning. Service was done completely and efficiently. Top notch customer service.
Aaron M.
May 17, 2023
I had a broken exhaust pipe near the exhaust manifold. The mechanics gave me choices on how to repair it, and the less expensive option was perfect for the car. They completed the repair quickly. Communication was clear, people were friendly, and the experience was great.
Roger Ram Jet
May 13, 2023
The technician was highly competent and he explained what was needed. The flange leak was repaired with new bolts and some gasket material. It was under $100. Another place that didn't know what they were estimating well enough said that it could be $300.
Rob.
May 12, 2023
Easy wait while working on my computer in the waiting room.
Shane
May 04, 2023
the staff was very courteous and helpful. extraordinarily so, and because of that i’ll keep going back.
Cindy K
Apr 25, 2023
I was very satisfied. I didn't know it would cost this much but as the saying over the door says Good work isn't cheap and cheap work isn't good.
Ian F
Apr 21, 2023
Very professional, friendly, fast, easy to understand, explained everything
Apatt
Apr 14, 2023
The readiness of the staff
Debbie W.
Apr 07, 2023
Helped us quickly when we had a problem, easily scheduled additional work when we dropped off the vehicle. Very friendly staff!
BC
Apr 06, 2023
It was a good bit more expensive than I thought, but the service and atmosphere were both first class
Mnlon
Apr 05, 2023
Always great experience
WhatW
Apr 04, 2023
The team is always friendly. I have complete confidence that any service doe with Midas in Grafton will be done honestly and with integrity.
Anonymous
Apr 03, 2023
Scheduling was very easy and the location is nearby. The associate that assisted me was very professional and communicated clearly. I felt that the associate was very transparent with the services provided and the pricing. The service was completed much faster than promised.
Dianne T.
Mar 31, 2023
Friendly service. Treated with respect.
Mike S
Mar 29, 2023
Fast. Friendly service
Jody S.
Mar 24, 2023
Everyone was friendly and professional. Even though they were running behind, they stayed cheerful. I was asked fairly early in the delay if I wanted to continue waiting or reschedule, which was very considerate. Once they got going my vehicle was finished swiftly and recommendations were given without pressure.
Sparkles
Mar 24, 2023
The staff is very friendly, knowledgable. Explained everything. Work was done in a timely manner.I'm a returning customer and appreciate their upfront honesy.
Jim Y
Mar 24, 2023
Very friendly service tech, explained issue with the car clearly.
Flex Guy
Mar 14, 2023
The service was perfect in every way..the problem with my car was quickly diagnosed and fixed quickly and at a cost less than what I had expected.
Lm
Mar 11, 2023
Quick and easy. Value for price
Patrick
Mar 11, 2023
Professional, knowledgeable, reliable, dependable, honest, & efficient.
DaveM
Mar 08, 2023
This location is my go-to first stop whenever our family needs automotive care. The team is fast, professional, and they take care of any issues that they are capable of. With the market shifting to 'take it back to the dealer' mentality, it's nice to have a place where I'm not pressured with a sales pitch for additional services. Still, when they find something beyond their service capabilities (which is rare), they are straightforward with their recommendations.
Shellbell
Feb 28, 2023
They snuck me in for a replacement battery when the dealership couldn't do it and I really needed my car the next day. Price was cheaper than the dealership and service was much better. Was told by the dealership that rear brakes were dangerously worn but when the Midas guys looked at them they found 40-50% remaining. Wonderfully honest and ethical service. Needless to say I won't be going back to the dealership.
John H
Feb 27, 2023
The people, service and price.
OzaukeeDad
Feb 22, 2023
I brought my suv in for an exhaust leak, the tech said he found it and fixed it. When I took the vehicle home I still heard the leak. A few days later the leak was worse and you can smell exhaust when the car is not moving. Inventory been working everyday since the work was done and have not had any time to go back. Not very pleased that I now have to take time off work to have it repaired again.
Dave
Feb 22, 2023
Friendly staff, good communication, and efficient service.
Efrank
Feb 21, 2023
I came there with no appointment but they were able to squeeze me in no problem. They explained to me what they needed to do and the cost upfront so that I was aware. The repair was done in a timely manner. Great customer servic.
MirandaW
Feb 18, 2023
The staff took us in last minute to replace a battery and u added on an oil change. I had to bring my very young kids with me and the staff there was very understanding and kind. If they were annoyed at all with my toddlers I wouldn't have known.
Car I C
Feb 16, 2023
Great communication. Pricing is fair, no gouging like aome others. Friendly staff
Vm
Feb 11, 2023
Everyone was super friendly and made it very easy to understand what was going on with my vehicle.
Mike
Feb 10, 2023
Professional, courteous, and knowledgeable. Experienced a rubbing in front left wheel and within 10 mins diagnosed loose axle nut. Showed me the actual problem and fixed it right in front of me at no charge.
SharonN
Feb 10, 2023
Easy in and out
Anonymous
Feb 09, 2023
the service was excellent! quick and efficient!!
Tom K
Feb 07, 2023
Always a good explanation of work to be done and of work not needed if requested
Feb 06, 2023
I have been going to this Midas for over 15 year and have been pleased with the work done and the honesty of the technicians
Lil S.
Jan 30, 2023
We are always very pleased with the excellent staff and quality of the work needed.
Dean
Jan 30, 2023
Called on a Saturday and got car in on Monday. Was my daughters car that goes to school at Concordia. Fast service.
Big Fkn Al
Jan 24, 2023
This location would not accept the Midas card which I try to use for all my car maintenance needs.
Chris F
Jan 24, 2023
I've taken my vehicles to Midas for the last 15 - 20 years. I've had nothing but outstanding service from the shop. They are always fair and never suggest unnecessary repairs or part replacements.
Jen W
Jan 23, 2023
Great customer service & solid team with good knowledge & education around the service I received.
X1Tracy
Jan 20, 2023
I've been going to this Midas for years, with my old car and now a new,old car. They're always prompt, friendly, concise and honest. I'll never go anywhere else.
lloyd n
Jan 19, 2023
they have always had very good service
Jhandrow
Jan 16, 2023
The staff were amazing in fixing my brakes. They were polite and explained to the expenses and repair process.
Steve B
Jan 14, 2023
It was good service 👍
Eve M.
Jan 06, 2023
They were friendly, got me in, and called me to communicate. Didn't try to upsell.
Anonymous
Jan 05, 2023
Very friendly staff, professional service
TB
Jan 04, 2023
Great customer service and repaired my car before my appointment was even scheduled. I dropped off early.
Anonymous
Jan 02, 2023
I was surprised at the increased cost of the oil change in comparison to the past few years of using Midas. I do have a new car so that could be the reason for needing an extra expensive oil change. The employee kindly explained the costs to me. I just was surprised that the cost had almost doubled from the previous oil change.
Jeanne
Dec 28, 2022
Servicemen took care of fixing my window wipe container that had leak plus an oil change. My wife had a low pressure on one of her car tire and they fixed it by removing a nail and repaired the hole in the tire. Great Service. Happy New Year. The Kress's
Skip& katie
Dec 20, 2022
I was satisfied
Stan
Dec 17, 2022
Prompt professional serviceFriendly staff
Linda
Dec 16, 2022
Everything was explained about problem I thought I had and I was assured nothing was a safety issue.
Craig
Dec 15, 2022
I had a slow leak. I did not have an appointment but they fit me in within a couple hours.
Marie M
Dec 15, 2022
Close to my home always treated very well and professional
williamknitter
Dec 14, 2022
your technicians need to pay more attention to finishing the work. This time they forgot to reinstall 2 bash panels and now I need to go back to get them installed. The time before this time I had my car serviced there I had to return because they didn't fix my rear license plate bulb that I was billed for and then had to return a 2nd time because they had to order the plug for it. REALLY???
TC
Dec 09, 2022
free Tire rotation with oil change.
Will L
Dec 07, 2022
I'm happy with the explaination of the work. They point out issues with the vehicle tha need attention.
Bingus
Dec 06, 2022
Billing. The associate assumed a payment option which was incorrect. He proceeded to tell me I was wrong on his assumption. He assumed I was paying cash, which I never stated. I was paying by debit card. He had closed out the "cash" transaction without my authorization. He didn't know how to fix his presumptuous error.
LA
Dec 05, 2022
They got me in quickly, finished ahead of schedule, explained everything thoroughly, were friendly, and communicated well.
Lois M
Nov 28, 2022
Workers at the desk were patient and polite.I was shown the issue on my car and it was explained without being patronizing.Cost was lower than anticipated.
Craig B
Nov 22, 2022
Close to home and quickly finished
Tbird George
Nov 22, 2022
Jim Glasser’s Midas has always been excellent.
Gloria K.
Nov 22, 2022
always satisfied when I use this Midas location in Grafton, WI
Peggy Q
Nov 21, 2022
They are very honest. Did not try to sell me anything I did not needNo waiting for them to take my car in for serviceLocation
Kathy G
Nov 17, 2022
Very friendly. Service was quick and satisfactory.
Anonymous
Nov 15, 2022
Always work explained
JasonF
Nov 12, 2022
Service desk guys were awesome, as was the technician himself. I was very surprised at how chipper and energetic the entire staff was.
Megan K.
Nov 10, 2022
Easy scheduling, good service, convenient location.
WhatW
Nov 10, 2022
The staff continues to be the most knowledgeable, friendly and ethical group of people I have ever experienced in a repair shop setting. The facility is beyond clean. Highly recommend!
Tyler B.
Nov 05, 2022
Great staff and a very welcoming environment. In a time where you feel stressed and overwhelmed with what is going wrong with your mode of transportation… they were there to give it to you straight and they really want to help with your problem.
Connie S
Nov 04, 2022
I have been a customer for quite a few years I have always had a wonderful experience it's like family 🙂❤️👍
Elizabeth B.
Nov 04, 2022
I was able to receive service the same day I called to make an appointment. The woman at the counter was very friendly and helpful; with an excellent telephone presence. The mechanic who serviced my van was delightful as well, pulling up right to the door so I could get inside.
danny53012
Nov 04, 2022
As always, exemplary service.
Peggy S
Nov 04, 2022
I’ve been coming here for a few years and with all that has happened Kristen is doing an amazing job along with her manager Chris! I come about 55 minutes away to get my vehicles serviced here and will continue as long as they are here!
EMWu
Nov 03, 2022
This is the best team of services
Aimee Robbie
Nov 03, 2022
The guys explained stuff really well and treated me like a relative. I just moved to Grafton and am excited to have a place I can trust so nearby!
Ed Bi
Oct 28, 2022
Have always had great service for years. Thank you
Tom H
Oct 27, 2022
Great service as always. Great value. Very satisfied.
Debb D
Oct 27, 2022
Extremely friendly Staff
JF
Oct 25, 2022
My neighbor works at this business, and on her recommendation, tried them out. Super nice people, in & out in no time. Nice, clean waiting area. Like that they check over your fluid levels, tires, brakes, etc.
Jen
Oct 24, 2022
Nice guys! Best of the best!
Dom
Oct 20, 2022
Fantastic staff. Quick service and the job done right. Cheaper than estimated.
Anonymous
Oct 19, 2022
convenient, friendly, easy to schedule
Rachael B
Oct 19, 2022
They refused to work on my car. I'd been coming to Midas since 2014, all the way through the pandemic of 2020 and 2021. Never had an issue before. Suddenly the cleanliness of my car is an issue and they refused to change my oil. The guy behind the counter who's not wearing a mask tells me that I, a vaccinated individual with a messy car can't be served. Call me a Karen if you want but I'm never coming back and won't ever recommend Midas again.
Randy B.
Oct 18, 2022
We felt very confident that the Tech was qualified and professional after speaking to him. The Reps at the counter were also very friendly and helpful. We brought the car in for a front end repair and also purchased four new tires at the recommendation of the Tech.
Ryan F
Oct 14, 2022
Always friendly staff
Alice M
Oct 14, 2022
Very friendly, helpful, efficient and reasonable prices.
Tony M
Oct 11, 2022
Cost more then I’m use to paying
pattis
Oct 11, 2022
people are amazing. warm welcome from all. truely a great experience
Linda
Oct 11, 2022
I waited for my car, was updated as an issue was found and was out the door in 30 minutes!
Mike M.
Oct 10, 2022
Friendly, competent service. Felt comfortable letting Midas work on my car.
Haze
Oct 08, 2022
Great price, service and staff friendliness
Mary K.
Oct 04, 2022
I have been coming to Midas for almost 25 years because I trust them to give me the best service for the best price.
Driver75
Oct 03, 2022
The paperwork shows a clear discrepancy between services requested vs services rendered. A follow up phone call was placed the next day and the associate could not confirm the services provided.
Mike
Oct 03, 2022
Synthetic oil was used and a service labor charge was applied. This was not explained and cost significantly more than anticipated. In an inflationary environment this was especially disappointing.
Mike
Oct 03, 2022
Able to get me in very quickly and able to repair my vehicle very fast. From diagnose to repair was only two days and it was amazing considering how close to close I came in. Very friendly people and very helpful
Drivin' too fast
Sep 28, 2022
Everyone was polite. You can tell they work together as a team. The atmosphere was light and friendly to everyone including folks that dropped off parts. Love you guys! Prayers for all of you!
Todd M
Sep 28, 2022
I’ve had brake service done in the past with a variety of vehicles over the years but never took this long. In their defense it was very obvious they were short staffed and I know they are going thru growing pains with the passing of the owner
Rick
Sep 24, 2022
the quick service on short notice
Cherry F.
Sep 23, 2022
Excellent service
C. zak
Sep 23, 2022
Kristin did a great job, She was real helpful. Oil change was done in a timely matter.
Mustang Mary
Sep 22, 2022
The gentlemen at the counter were very nice when they greeted me. Their honesty about the radiator not needing to be flushed was greatly appreciated. That honesty will be mentioned to anyone I talk to about Midas. Thank you so much for your quick service. Have a great day.
Kwisch
Sep 22, 2022
Always honest about the work needed and the pricing of the work They have an amazing team there
AD from Grafton
Sep 21, 2022
My truck is a older vehicle and the techs recommended the best options given the trucks age while still assuring quality work and keeping my truck operating good a safe. Much better price then at the dealership. was also able to get in fast once the new tires arrived.
TMZ
Sep 19, 2022
Great customer service
Steve G
Sep 17, 2022
Friendly staff. Quality and timely work. Offered other needed work. Checked my vehicle over.
Tom D
Sep 17, 2022
Excellent service again!
Ray P
Sep 16, 2022
Heading back to Chicago and I drove to the shop on a flat tire. It was past 3p, Chris and the staff informed me that the tire was irreparable. Fortunately, they had the tire in stock and immediately began working on the vehicle. What I appreciated about the service was their honest communication, fair pricing, the timeliness of the repair, and the friendliness and professionalism of Chris and his staff.
Vicky R
Sep 15, 2022
Been going here for years. They are the most honest mechanics we know. Recommend others to go here all the time. Drove 3 hours to get an oil change and inspection of our vehicle. Will do it again next year. Midas Grafton rocks!
Glen Rogers
Sep 15, 2022
They had the materials to do the job.
Scott B
Sep 13, 2022
Quote for front brakes was very high
Gianni G
Sep 12, 2022
Tom the service advisor was great! Communicated extremely well, shared his extensive knowledge and made the experience very enjoyable. The tech working on my car, think his name was Derrick, took time to come out and answer some questions I had about my truck. Overall the Grafton location is great!
Marianne B.
Sep 12, 2022
This Midas Shop is the best in the Milwaukee area. The personnel are the most cordial and knowlegeable of any service group I have gone to. They never try to sell me any service I don't need and have insisted on doing some things for free like putting my new license plates on properly for free. I tell all my friends and my kids' friends about them. I have been a customer since 2016.
csteff
Sep 06, 2022
Very thorough explanations of services and friendly staff. Gary was great!
Dave D
Sep 03, 2022
The oil change took only 20 minutes.
Tony B
Sep 01, 2022
The price of the oil change and the time it took and the associated
Lisa D
Aug 31, 2022
The people are awesome! Great customer service.
Cheri H
Aug 30, 2022
The staff is always kind, and I always feel well taken care of.
Grafton girl
Aug 27, 2022
Friendly staff. Great price. Very fast oil change. Been coming to this Midas since I moved to GRAFTON 8 years ago. I will never go anywhere else for my car service needs.
Cedarburg Mark S
Aug 26, 2022
Dependable service. There was no additional services needed and I was informed the car was in fine shape. I appreciate the honesty.
William L
Aug 26, 2022
I am very happy with the service I've received at the Grafton Midas location, I bring 3 cars here for maintainance.
DaveM
Aug 24, 2022
Our family has been going to this location for over 10 years, without any issue and always getting great service. We also are very pleased with the fact that any issues that we may encounter 'down the road' is noted and explained by the service team. We trust them and have never felt the need to find another service provider.
John H.
Aug 22, 2022
Great personal service.
Kelley
Aug 22, 2022
Friendly staff. Quick and efficient service. I never have to wait very long.
A-M
Aug 17, 2022
Clear explanation of a future repair and assurance that I can safely wait to get the work done
Bob T
Aug 16, 2022
Friendly people, good communication skills. I was kept up to date with what was being done to my car.
Scott P
Aug 16, 2022
Very nice people
Courtney N
Aug 13, 2022
Everything was clearly explained, the staff was friendly, and the service was done in a timely manner.
Elliott L
Aug 11, 2022
The work was completed faster than I expected and at less cost .
Jody S.
Aug 10, 2022
I was able to get in within 2 days of calling - offered next day but I couldn’t do - and the entire appt was complete within half an hour. All staff were pleasant and polite.
Rich B.
Aug 09, 2022
We have been a Grafton Midas customer for years. And they have never failed us. Always upfront with communication, price, and friendless.
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Join the Midas team at 2055 Wisconsin Avenue, Grafton, WI, 53024
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Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
Midas is committed to earning our customers' trust by offering them the expertise, value, and responsiveness they expect every time they visit us.
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