The whole process was much quicker and smoother than I anticipated. No pressure from you guys to upsell me. Just overall a good experience.
Recommended a brake caliber clean for squeaking brakes over $300.00. Told at this visit pads and rotors were fine. Had brake work last year with Midas Not true, cost me over 700.00 for repairs. Told calibration should not have been done.
Professional, kind, good work, fair price. Always get me in even when they are busy. They take time to talk to their customers and explain what is going on with their vehicles.
My brakes were serviced and I am pleased with the coupon and the explanation that was given for the brake noise...however, today there was brake noise. I did pay for services not just a brake inspection.
Went today Aug 16 2024 for an oil change. Service was fine. No issues. Prompt and efficient.My 1 star review is due to a situation that happened in the lobby.While I was waiting, an older gentlemen slipped and fell to the ground. He said his leg fell asleep, and he needed help back in a chair.While I am helping him, an employee simply walks past me and goes behind the counter. (Doesn't say a word) This man was not easy to help up alone, some help would have been great.Later, while still waiting, the gentleman is getting helped, he is dabbing his ear with tissue, it was bleeding quite a bit. (I think he hit it on the wall) The employee did finally seem concerned. He did ask him: "are you ok? Is that from your fall?" Didn't offer him a bandaid or anything though, the poor man just kept bleeding.I left pretty surprised by this staff. Lots of people working and no one but a customer helped this man out. I guess it's not part of the job.
Every time I come to this location I am treated with respect, curtsy and excellent service.
The recommendation to have brakes and struts was given at first, but when I mentioned they were recently done that recommendation was explained by surface rust.
The employees were friendly and knowledgeable. They listened to me and made sure I understood them and what they felt needed to be done, and why.
The tech was very knowledgeable and knew exactly what he was doing
Very professional work and detail. Easy to make appointments. Labor and cost very reasonable. I will recommend to my friends.
Every time I go there, customer service is consistent. Just a great bunch of guys.
Repair was very difficult as it was in a very small area to work and several issues presented resulting in the job taking over 3 hours when the estimate was only 1 hour. All the staff were very professional and kept me advised of every step. I was expecting the cost to increase but was pleasantly surprised that they held to original quote. I was actually expressed with the service.
The manager drove my car and tested the work. I have no idea what his name is. Blond 40s guy. High quality employee.
Very honest, up front pricing, knowledgeable and treated me with respect. Best experience ever.
Excellent job very efficient
Very professional and great job done!
Lots of unnecessary services required! Oil IS NOT leaking crankcase still full after 5000 miles without having to add ANY OIL at all. Brake fluid was reported to be low?? It was full!! Doubt at all that the tie rods and ball joints were worn out. My pilot handles like new. No signs or weird clunks, squeaks, or grinds from the suspension OR Brakes!!The power steering pump is bad. I know about this and have the pump and belt. The rack was fine. Does somebody have a boat payment due?? Maybe the new employee??
Honest people...honest work
I was disappointed that I had to pay the 82$ diagnostic fee and pay for the service I was under the impression that if I got the work done found out from the diagnostic then the 82$ fee would be removed
Quick,good explanation of work.
Aleks Gerasyuta at Midas on S. 76th Street Greenfield WI wasan outstanding shop Manager. We drove our vehicle with a blown tire into the parking lot after hours. Aleks was working yet and came out to help. That evening he put in an order for a new tire with paper estimate in hand to us. We stayed at a nearby hotel. Alexs had an employee pick us up the next day to take us back to the shop. Excellent communication so an additional thank you to Matt and Roman. An additional part was needed so additional work needed to be completed. The car was not yet ready. But the part was efficiently ordered, and repairs completed in a timely manner. This was all communicated to us. Aleks then offered to drive us home! An hour away! Alex and staff provided outstanding service and I would highly recommend this Midas establishment! The repairs were completed in a timely manner, all with a friendly, business-like smile. Thank you Aleks for you may years of experience and knowledge you bring to your business!
Very friendly and overall very professional
Everything and everyone at Greenfield location are excellent to me!!
Excellent customer service, honest, trustworthy, reliable, quick service, keeps me updated about the status of my vehicle
Easy, convenient, good value
Very knowledgeable and friendly staff!! Great job!!
The employees was so perfection. They talk to you one on one.
Great product, great service, no hassle in and out
Everyone is so nice and very professional
The workers are nice and communicate with me about my car. They let me know what I need and don’t need.
Great service and professional.
I asked to have the tech look at the screws that were broke off above the spark plugs. I was assured both before and after that the tech will and did resolves the broken screws issue. When I got home and looked the broken screws were still there. I paid 127$ for 30 mins of service. Maybe that's a minimum but that still feels way too high especially since one of my 2 requests wasn't resolved.
Service was great and people were friendly. Overall price was high, but I didn't have many options to take my vehicle elsewhere.
Called approximately 45 minutes prior to closing and they were able to get me in without an appointment, took care of my concerns, great communication, were able to get me on the schedule the following day, and were friendly and welcoming!! I also witnessed the service staff accommodate other customers well after closing time with vehicle pick ups and service. This will be my go to service center in the future!!
Great customer service and they make sure you have your vehicle back as quick as possible.
Staff was friendly and helpful. I was able to get in right away to get my tire repaired.
Professional services beyond goals. I feel secured when we are speaking about the problems with the car. They explain clear and friendly. I love the service.
Everyone was very nice, they were upfront with me and what needed to be done and what they were doing, they tried their best to save me money.
Good explanation of problems
The management team is OUTSTANDING THEY GO ABOVE AND BEYOND THE CALL OF DUTY I Only go to this Midas for all my service needs
Very friendly staff and they gave me a ride home when my car was getting worked on!
Went in for an oil change and tire rotation. The service was completed in approximately 45 minutes.
The personnel were friendly and I felt I could trust that whatever the problem was with my car they would be honest and quote me a fair price to have it fixed.I liked that the shop is close to my home and they even gave me a ride home when I left the car in the shop.When I picked up my vehicle the gentleman even took the time to show me the defective part that was causing the problem and was replaced.I was very satisfied with your service and have recommended to family & friends.
Did brakes all the way around and went out of there way to finish jeep on time great job would recommend them to anyone
They did a great job I had everything done new everything and great customer service I?d recommend this place anytime. Plus my friend had an issue with her car offered to service that
"I went in for an oil change for the first time at Midas and they did a very thorough job checking my tire pressure, wipers and fluids. I will trust them and go again."
I give tham my jeep tie rod his lose and track bar his too I have vide with Bill and date on it
"I recently had my exhaust system fixed at the store on S 76th, I highly recommend that if you need any kind of work you check them out. They were so courtesy and kind. They kept me updated on the progress of my repair. It was a very wonderful experience. H"
"Sketchy! Never again! I went in there last week to get my alternator replaced. Their reviews seemed ok, I needed my car ASAP and they were quick to call me back to confirm my appointment and get me in that morning. So Im like cool, I sat there and waited, "
"Your sending me a coupon for an oil change, are you kidding me!! Did you not read my last review of of your shop? You suck and I will never come back again!!!!"
This was the worst service I have ever had there!! My appointment was at 3 I didn't get in until 3:30 because I was watching the guy who was to change my oil smoking. Every time I go in you have new people the new management didn't have a clue what was goi
Awesome place. Very friendly and knowledgeable staff. I was very impressed! I will be back.
"I had called ahead to make appointment for new tires, oil change etc. When I arrived, on time my tires were not there, they did go get. When I picked up the car, Two of the valve stems had no caps on them.The oil sensor had not been reset. Granted a ser"
Always a great experience. They tell you exactly what's wrong and are up front about what you actually need to have done.
Satisfactory, did good job.
This location has been my go to place for any issues with my car. Their staff is amazing and very professional. Each oil change they completely go over all mechanical items. Make me aware of anything issues. Last week coming home from IL the front break wa
It was great and pretty fast!
Just an oil change. No other issues noted.
Waited about 20 minutes before my car was taken in for oil change tire rotation. Took about 40 min. Manager seemed nice when I checked in.
They are nice and quick! They let me know if I need any update on my vehicle. Ill definitely use their service again.
It was great and somewhat quick
Went in with a coupon for oil change and tire rotation. I watched them. Man walked.away from my vehicle after what looked.like the oil change. Left my car in the garage and was waiting for the first rotation. Never did 10 mniites later so I went back insid
"Was given a very high price and was told that the coupon from online was not good at that location, even though it had the address of that location right on it. They still had tires off my vehicle so I accepted the next quote just to get it done. Research "
Always do a great job. Take both cars here for Everything
"I made an appointment at 830am for noon. Its after 3 and they are waiting for brake pads to be delivered on my super custom ford escape. They treat me like ****. This place specializes in brakes, but they have no brakes in stock. Plus the employees are dis"
Excellent job very friendly and helpful they answered all my questions very professional I?ll go back to them again
"I just wanted to say a big ""thank you"" for Donny and his staff at Midas on S. 76th Street for finding and advising the best plan on what repairs should be done first on my 2005 Town & Country van, including a leaky head gasket, brakes, and solving the pro"
They would tell me what kind of services and all are great!
Fast service and done right.
"Went in for brake pads and oil change. They sent me on my way after paying $1k called me back after five minutes on the road and said, ""Oh hey how far away are you? Can you maybe come back, we forgot to put OIL in your car."" DROVE BACK, recorded their mana"
Hopefully fixed problem, bit pricey at $280.00
"The workmanship and quality of the job was fine, the cost of labor at $45 per plug was/is outrageous. I understand the intake manifold must first be removed but the videos on line describe the task as not being complicated and can be preformed in under 10 "
Great service! Donny was the name who is very helpful with the customer service. Im pleased!
Needed a flush badley I a dded wrong fluid To coolant reservoir Don got me in and out on time for workThanks don!
Job was performed on time, correctly, at more than a satisfactory price, and with a very positive customer service attitude.
"Despite a very minor glitch in the scheduling system, my car was taken care of quickly, and the customer service was awesome. I won't hesitate to return!"
Excellent work ??Great Customer Service ??Thank You Don ??
Great service...very little wait time.
"My wife and 4 young children blew a radiator hose on the freeway and were able to limp it to an exit. I called the Greenfield Midas, which was about a mile away. It was early in the day and they were booked solid. When I explained the situation over the"
"Service was good, but oil chage was advertise as $19,99 and I was charged $24.99,why?? Not sure if I'll go back."
Excellent service. Thought I was going to buy a new tire but they fixed the old one for a lot less $$$.
Tony fixed the issue. Tony the secretary was helpful
"Brought car in for new distributor, mechanic broke temperature sensor, Left it hanging for me to find out over the weekend. "
Very pleased with service. Informative and identified the noise as rear axel housing come loose. Snapped back in place for no charge. Very courteous and efficient. I would highly recommend to family and friends.
Reasonably priced and quicj
They were great! Exactly what they said it would cost and amazing turn around time. Super friendly and helpful
Prompt and price as advertised
"Yes, they are great and really helpful."
"I took my van in for my usual oil change...the staff was very nice and service was quick. When I got home and gave the paperwork to my husband, it said there were 3 separate leaks and they checked the box that said ""customer declined service."" I was NEVER "
Steering works great now.
Midas always does a good job at doing maintenance on my car. The oil change they did was great and quick.
"We bought our daughter a used car and the very next day we noticed the tailpipe rattled when the car was warmed up. The dealership where we bought the car was too busy to help us on New Years Eve, so we took it over to Midas. They could have just bent the "
Installed supplied muffler.
"The men at Midas all always kind, knowledgeable, and passionate about their work. I will only come here for oil changes!"
The staff sent our sons car home missing a lug nut. We took our sons vehicle in for new brakes because we wanted to make sure the vehicle we send our boys to school in is performing at the highest level. The next day we went to put on his winter tires only
"Dropped my car off on my lunch break around 1pm, was told I'd be called when it was done in about an hour. Did not get a call until 6:02pm which I missed as I was working. Called back at 6:11pm and no one was there to release my car to me and my car is loc"
Good, fast service. I was in and out of there within a half hour. The price was also nice. *jkkk(kkkkbbdhdjdkekdjdndjdjdjdndndndndndjdjdjdjdjdjjdjdjddjdjdjdjdjdjdjdjjdjdjdnenenenenenenenneneneenbe
They took good care of me.They gave me a price and that was what I paid.They showed me what was wrong and what needed to be fixed.It was done fast and great the staff was great.Thanks I will be back.
Came in for an estimate and they were able to repair my exhaust system right away. Excellent service.
Best price includes tire rotation..quick service
Got my oil changed and asked them to look at my broken AC. Long story short the repair cost seemed outrageous so I took it to another local repair shop and the quote from Midas was 2.5 times higher than the other place. Not only that but the guy at the oth
Repaired exhaust, $130.00,used Midas voucher.
The oil change was prompt, however the site to schedule I used a week earlier said they would get back to me within the next business day and never did. I called to schedule and told mechanic this. He said the site wasn't working.
Competent. Fair prices, highly. Recommended.
Always do a good job. I take all of my cars to Midas
They are always so helpful and courteous and explain everything very thoroughly. So nice to work with!
No other maintenance required. Rotors showing wear.
"The service I received was incredible. I came in for what I thought was going to be a significant issue. Instead, the mechanic thoroughly examined the problem for nearly an hour and determined it was minor. I wasn't told that I needed an expensive repair, "
After they removed belt, it was replaced with a smaller belt which caused my alternator to wear and need to be replaced. I will not be back!
Appointment was honored. Prompt attention courteous
excellent service, very clean place and friendly
Very good service at this store
They changed the oil in my vehicle in a very short amount of time.
I would definitely return at this location!
Arrived during my designated time and they got my car in for the oil change in 5 minutes. I was very pleased with the appointment!!
"Been coming to this location (76th & Layton, Milwaukee) for several years for regular oil changes. They seem to be straight-shooters. They've never pushed unnecessary add-ons...only occasional reminders about recommended service intervals for other fluid"
Great service! Friendly and very informative personal
I have been here a few times now and have been happy every time. This time I thought I would try an oil change. I did not have to wait and it was done well. They topped all fluids and checked the tires. I am on the road and ready for Winter.
Great customer service. Timely manner over all great experience
"Good work always done on time, professional and presentable staff."
"THE SHOP LISTED PARTS AS THEIR COST, BUT WERE NOT TRUE WITH THER LIST COST. A FOUR FOOT HEATER TUBE IS $252.83 LIST PRICE FOR THEM, BUT $12.83 ON AMAZON. THAT IS FOR THE HIGHEST PRICE MODEL. "
This car service took quite a while because to change a headlight the tires have to be removed and whole front clip has to be lowered. Not expected or told about the process to be aware of time.
I continue to be impressed with the service at this Midas. Honest and quick repairs. I will be back!
"Midas has done a wonderful job oil changes for my car for the last 12 years. I keep returning for service because they accommodate my schedule, check for any other maintenance issues and are quick. The employees are also very courteous and respectful. Can"
Always had a good experience going into Midas. I would always recommend their service.
Enjoy the good service and fair pricing.
"I own a 2013 Porsche Cayenne and do what I can to keep the vehicle running in optimal condition. When it comes to maintenance above my level of expertise, I am always concerned about selecting the right shop for the job. Recently, I needed new tires, bra"
This Midas can always squeeze me in for my last minute oil change. I love that they accommodate my schedule. Oil changes are quick and easy on the pocketbook. They take the time to look over the car and let me know of any other maintenance work that needs
Yes love they're service quik a d effectiom we recommend go family
Excellent work keep up the good work.
Service was great. had a mishap with the part. had to come back and get a replacement part/faulty. found out while up north deer hunting. rectified the problem without extra cost.
The brake job for my back brakes took 4 hours!! That is because Midas did not have the parts. That time frame was ridiculous! The service guys were very nice though.
Fast and efficient servicing!!
Fast and efficient servicing.
They claimed to have topped off all the fluids as part of the oil change but obviously did not. When I returned home I looked under the hood and saw an empty coolant reservoir and a leaking mess (Toyota uses a red coolant so one can not miss seeing it) coming from the water intake line. Turned out to be a blown gasket the dealer repaired under warranty. Got me wondering did Midas really even change my oil? or the filter? or rotate the tires? Lost my trust in them so they lost a customer.
"1. Work was not done on time. I had an 11:30 appointment. I dropped the vehicle off at 11:30. I called back at 1:30 and the diagnostic was not done yet, much less the work. Work was not done until 3:30.2. I had the same exact work done in February of th"
"I went to the Midas on Layton Avenue today, because I thought I might have a problem with my brakes and exhaust system. The manager Reid, had his mechanic check everything and said everything looked good. I highly appreciate the honesty that the manager "
checked the whole system and let me know what was wrong. They were honest and didn't try to make up some bs for more work.
"I was having a issue with my exhaust system. When I took it into my Toyota dealer they wanted 1800.00 to fix it. I then came to Midas, they checked it out and gave me 2 or 3 options & price quotes to repair it. So I chose one and when I came back, they "