Quality.service, friendly and knowledgeable staff reasonable price and close to my home.
They checked my brakes and didn’t recommend any further work. I appreciated the honesty.
I have an older car with a variety of "old car" issues. They help me think through priorities and return on investment of potential repairs. Routine maintenance is always smooth and easy as well.
I was able to get my car in to fit my schedule and the work I wanted done was completed with explanation of what was found.
This team has ALWAYS treated me with kindness and professionalism. They listena dn address my needs and concerns. They communicate what is needed to keep my vehicle rouad ready and safe. I just generally don't give a total ten out of ten rating.
Be honest and ethical with your business model. No guesstimates, be accurate in assessments.
Dan Monty went above and beyond to get my vehicle taken care of. I called ahead after the ball joint broke in the middle of. Parking lot. He took care of everything. It felt great to be able to trust the entire process. From receiving my vehicle off the tow truck, to when I came to pick my vehicle up and drive it back home. He and his team brought the vehicle back to life. I greatly appreciate it all.
Professional premium service
I was stranded; my EV had a flat tire with no spare, and my home was 50 miles away. I called on a Saturday morning and Dan very nicely got us all set with a new tire once we gave him the information from my old one. By the time the tow truck arrived with my car, the tire was waiting! They were overbooked on that day, and one technician had left, so they were scrambling to complete the work they had scheduled, yet they were able to work on my problem. After the stress the night before from being stranded in a strange city without a phone, Dan's willingness to help and get me back on my way was such a a relief!
My car was serviced with everything I requested.
Friendliness of staff. Joe was great!
I was a walk-in with a exhaust leak. They were busy, but still took a look and provided a quote to repair my exhaust. They were able to take me in and did the work in 60 minutes. I expected that I would need to schedule appointment, but they were able to complete my repair that day.
I've been to this location many times and without fail, they fix the problems, explain what they are doing and do it at what I consider a fair price.
I just feel like the price for tires was too expensive for me, while I may not be able to get the exact same tires for a better price I know that I can get comparable tires for much cheaper. The team was very kind and honest but the pricing was too high
The staff are super friendly & knowledgeable. They take the time to explain any issues that arise & explain it so I (someone who doesn’t know a lot about) can understand. I’ve been going to Midas since I moved to Wisconsin & plan on continuing to take my car to them!
Courteous staff, quality work, convenient location.
Car was repaired and looks like new.
I was able to drop off my tire to be looked at without an appointment. They called once it was fixed for me to come in so they could put the tire back on the car & take the spare off & back in the trunk.
Joe explained everything to me and made me feel comfortable about my car troubles. I was apple to drop my car off at a high peak and they still were able to service me. I went out of town and by the time I came back my car was fixed!
I spoke with Marc Johnson. He suggested getting the serpentine belt replaced and the coolant flushed at the same time since they could all be done at once and at a discount since the serpentine belt had to be removed to replace the water pump and the coolant could be flushed at the same time. I knew I needed to do all those things but didn't know they could all be done at once. He was exceptionally helpful.
I would have preferred to bring car in when there was time to complete job. Intake on monday am recieved on wed aft.
The associate was best at explaining the problem and gave better suggestions to car repair after hearing my situation.
Brian and Dylan were super helpful. Good service, quick, and easy to schedule. Very happy with the service!
I called at noon on Tuesday that my TPMS warning light came on and he told what the process and price is and could get me in first thing in the morning, easy to drop my car off and pick it up after work
Brian, manager, was very helpful with picking out the right tires for me. The whole team communicated future services my car would require clearly & gave me other options that would fit within my budget. The whole team was knowledgeable & respectful. Great job!
The staff was extremely helpful in trying to meet my needs. They communicated everything with me and even went out of their way to get me what I needed.
We had a brake issue the night before we were scheduled to drive cross country. Midas got us in right away and addressed it promptly. Communication was great and the staff was both friendly and professional.
Quality and timely service. Friendly staff.
When i came in I was promptly helped and they communicated with me throughout the process explaining what they would be doing and the costs involved and did so in a timely manner!
My experience started on a snowy Saturday afternoon. I shredded a tire and Midas was the closest place. They took my tire off, put the spare on, and followed up with me on Monday. I got in an accident that day so waited to follow up with them until I could bring the vehicle back. They ordered the new wheel and got it prepped without me even calling, then when I called to schedule, I was in the next day and on the road within an hour. Super impressed with the team and excited to return for all my vehicle needs moving forward!
I liked Brian, and thought he was friendly and a good communicator.
I stopped the day before and scheduled an appointment for a leaky tire. The associates at this location were kind and helpful.
It was easy to drop off my car before work and pick it afterwards. Quickly paid and I was on my way
All of the people there were super friendly, it was an old car so they were helpful with looking at all of the potential problems! Shout out to Marc as he did most of the communication with me and he was super nice
Marc & Brian were wonderfully helpful, I brought in my car needing an inspection ASAP as I was running out of time for the 3 day lemon law thing after I bought a new car without having it inspected, but I was sandwiched between this and New Years Eve, so nobody in the city would take it in time (I called literally 10+ places). Marc (I think, I had the blue 2000 Honda Accord) let me drop it off and had it done the following morning, clean bill of health which is just what I needed for some peace of mind with my purchase. Saved my hide, these individuals deserve a raise
My car had needed new tires for awhile. A winter storm hit the area with super cold wind chills. I first took my car to ford for new tires; but they gave everyone the day off. I called midas on park street from the ford parking lot to make sure they were opened; which they were. I nursed my car over there. They put four new tires on the car at a good price. The supplier stopped delivering tires so the midas people picked the tires up from the supplier. By this time it was closing time. They told me they could finish the job that night or I could pick up the car the next day. I asked what the technician wanted to do as I know some people would want to go home and not stay. They said they were willing to stay but I told them to just wait and go home to their families and finish the job in the morning. They thanked me and my car was ready in the morning. I was so grateful for them.
It took a bit longer than usually but that’s no worries
Great staff very happy i went here and i will return
Porque el personal que me atendió me hizo sentir en familia y con la confianza de hacerles saber mi opinión con el trabajo que deseaba, además resolvieron mi problema en tiempo y forma y Broug la asistente del manager me hizo sentir como si nos conociéramos de hace tiempo...
Made the appointment easily and got done quickly.
Good service and results.
Due to our catalytic converter being stolen while traveling from out of state, we needed a quick & complete repair. The Midas team at this location got us in late in the afternoon and out by the middle of the next day. Super friendly, prompt, professional Quality service. Thank you!!!
Staff is always very helpful and professional. Thank you for your help!
Prompt communication. I had to change my appointment time and it was easy to do.
Always professional and friendly. My oil changes are always done in a timely fashion.
Very good! Excellent customer service!
Booking an appointment was easy and the associate who helped me was great.
They got the job done and found a separate problem and fixed it in a reasonable time and at a reasonable price.
"I am fortunate to live near this Midas dealer. I take my 1997 Miata there for many needs, e.g. headlight replacements, oil changes, and tire rotation. The work is done in a timely fashion, prices are great, and work is high quality."
I never thought I would get such a prompt response to my estimate inquiry and they got me in and out the next day. Communication is key and they knocked it out of the park.
"Diagnosed and fixed in less than 2 hours, great service"
I was driving home from work and noticed my brakes were sticking. I nursed my car to the Midas on park. The desk agent asked if I could leave the car overnight as they only had one mechanic working. I agreed. Car was returned to me next day with a brake jo
" Beware! Do not trust them. They probably wanted to squeeze money out of me because I am a woman, not sure. They listed a lot of things that were wrong with my car, which amounted to 2,050 dollars. The way the guy acted when I was leaving left me with doub"
My daughter brought car in for brake inspection/repair. Inquired about replacing a door handle. Worker was told NO she did NoT want to pay 200-300. For a handle to just forget it. They inspected brakes and gave an estimate. Told her ziF she agrees to brake
My kids car boke down and was towed to Midas by AAA. This business has a $150 an hr labor charge and very inflated part costs. I had the car towed to a more reputable business. I was charged $75 for his repair estimate. Employee offered to junk the car to
Last week I had an overdo oil change. I had put it off regarding concerns that I am a person with a disability and am very medically vulnerable. I have been going to this garage for ten years. I have been taken care of there very well. I just should of
They did NOT perform their typical safety inspection- tires were all low, washer fluid wasnt topped off. Parking lot was full of snow and ice. It seems like they may be under new management as the place has really gone downhill.
"I brought my van in because 4 lug nuts were ceased and rounded off. ( I was swapping to snow tires/wheels) The rest of the lug nuts were brand new and obvious as I replaced ALL but four the day before. Not your usual issue, but the guy who greeted me was"
Took slightly longer than expected but they did a great job and generally took good care of all waiting clients.
Thanks for taking care of my car. I am satisfied for the services that I have received.
Oil change went great. But somehow my online appointment that I made was not able to be looked up in system so that was unconvincing but overall service was great.
Great customer service and prices!
I called in at 11 am to get an oil change for my son who was taking his car to college the next day and they got me in at 2 pm that day!
I was surprised that the manager and mechanic were so nice. Real people who were concerned about my problem and who smiled and said thank you. That attitude is not the norm for people who deal with the public. I would definitely go back.
Got exactly what my car needed done at a great price. Will come back.
I can't say enough good things about Jon and the team here at Midas. I had an oil change issue a few years ago with them and they corrected the issue promptly. They went above and beyond to make sure my vehicle was healthy and road-ready. They explain each
"I made an appointment this morning online to have an annoying rattle repaired. Eight minutes after my appointment time began, I was on my way home, with no more rattle! These guys were absolutely wonderful -- considerate, personable, and very, very frien"
"Your Park Street Madison WI location just did servece work, they did an excellent job, great professional people. Thanks for the great work."
Wonderful staff and management!
Midas staff found a problem I was unaware of and fixed it to my satisfaction.
"The Midas website led me to believe the shop had the tires I wanted in stock and that I could come in that day and get them put on. The shop called about 30 minutes later and said they couldn't get those tires. No apology, no explanation, no allowance fo"
Excellent and friendly service. The manager was great at the location I went too and went above and beyond to help me!
Great service, fast. Jonathan was very thoughtful. Definitely going back.
always get good service at midas on park st and east washington.
second time using-great job
Everything that they fixed works awesome. Honest and fair technicians. Will definitely be bringing my car here for all my repairs.
They always do a great job
"Nice customer service, fine work."
I received a great service. Thank you Midas for the good work.
an excellent experience at park st midas
"They can generally get you in right away. Service was quick and friendly, and location very convenient."
Reasonable and quick. would definitely recommend.
"They respected the origional quote I was given, that is admirable since most places I've been say that's"" their base quote price"" I plan on coming back because they have more respect for their costumers from what I've seen. "
Good service and I ask if they can check if my car is needs repair and they say yes
I have regularly used this Midas location for several years since it is conveniently near my work. I have had various vehicles in for service and have never had any problems that haven't be resolved to my satisfaction. Both managers are easy to deal with a
"I've only had oil changes here so far, but have enjoyed using this Midas. The service is done quickly, it's affordable (*$38 for a standard oil change at time of writing), and I don't feel they're pushy about any work they recommend. "
Was a good and quick service on a saturday afternoon.
"I recently brought in my Nissan Rogue to the Midas located at 1501 Park Street to have the breaks checked and was incredibly pleased with their service. I believe the worker was Kevin, and he showed me the condition of my breaks, what it means to have a ne"
"I was informed by Jonathan the manager that a lot more work was needed other than the original oil change. He explained the safety issues involved, the cost and the options. When i agreed to the safety repairs, he was able to schedule and perform the repai"
Overfilled my oil by a quart